Sales, Marketing and Event Coordinator
Hyatt, Olympic Valley, CA, United States
Overview
The Sales, Marketing & Events Coordinator will work in a team oriented environment and fully support and provide assistance to the sales team with administrative tasks, provide engaging customer service, and receive and qualify leads for sales or catering managers. This person will also support the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with our customers.
About Everline Resort & Spa
Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.
Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season.
Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.
Benefits
Discounted Palisades Tahoe Ski Pass
Food & beverage, retail, and spa discounts
Free rentals on ski gear, ice skates, Nordic skiing, and golf course access
Discounted rooms at Hyatt and CoralTree Properties
An employee assistance program
Paid sick time
Participation in a 401(k) plan with a company match
Responsibilities
Assist in all areas of the sales process:
General administrative duties
Respond to web leads
Answer phone inquiries
Create Envision Bookings and insert all communications in the Comments tab
Set up Site Visit appointment; create and send Site Visit announcement; set up necessary VIP notes or amenities
Draft contracts
Follow up with client questions or deadline reminders as needed
Process countersigned contracts, create files
Create and process contract addendums as necessary
Assist in all areas of the planning process:
Assist in planning/detailing tastings, amenities, lodging stays; create and announce preplanning/tasting announcement
Create diagrams as needed in Social Tables
Introduce client to AV as necessary; introduce vendors to AV as necessary (musicians, DJ)
Communicate with vendors on setup, access to event space, teardown, Resort policies and expectations
Input important communications and notes in the Envision
Create DDR’s communicate to internal departments
Send calendar invites to appropriate departments as needed
Guide Cake Design and get approval by Pastry Chef; give Pastry Chef picture to reference for actual wedding date and what cake stand to use
Create vouchers, or signs as needed
Amenities and VIP reservations are noted and planned for; amenity cards are printed and signed
Assist with finalized guest count; building final estimate and balance due; finalize TBD points; update EO and include in change log as necessary; get EOs signed
Qualifications
Preferred hospitality and/or administrative experience
Proficient in Word, Excel, computer knowledge
Professional phone etiquette
Excellent communication skills both written and verbal
Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of sitting 90% or more of a normal 8 hour work shift. Must be capable of carrying, lifting, pushing or pulling up to 20lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. Must be capable of answering phones and using a computer.
While performing the duties of this job, the employee will be exposed to indoor working environment. The noise level in the work environment is low.
Additional Information
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Wage Range $22-24 /hr
This position is located at a site where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.
#J-18808-Ljbffr
The Sales, Marketing & Events Coordinator will work in a team oriented environment and fully support and provide assistance to the sales team with administrative tasks, provide engaging customer service, and receive and qualify leads for sales or catering managers. This person will also support the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with our customers.
About Everline Resort & Spa
Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.
Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season.
Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.
Benefits
Discounted Palisades Tahoe Ski Pass
Food & beverage, retail, and spa discounts
Free rentals on ski gear, ice skates, Nordic skiing, and golf course access
Discounted rooms at Hyatt and CoralTree Properties
An employee assistance program
Paid sick time
Participation in a 401(k) plan with a company match
Responsibilities
Assist in all areas of the sales process:
General administrative duties
Respond to web leads
Answer phone inquiries
Create Envision Bookings and insert all communications in the Comments tab
Set up Site Visit appointment; create and send Site Visit announcement; set up necessary VIP notes or amenities
Draft contracts
Follow up with client questions or deadline reminders as needed
Process countersigned contracts, create files
Create and process contract addendums as necessary
Assist in all areas of the planning process:
Assist in planning/detailing tastings, amenities, lodging stays; create and announce preplanning/tasting announcement
Create diagrams as needed in Social Tables
Introduce client to AV as necessary; introduce vendors to AV as necessary (musicians, DJ)
Communicate with vendors on setup, access to event space, teardown, Resort policies and expectations
Input important communications and notes in the Envision
Create DDR’s communicate to internal departments
Send calendar invites to appropriate departments as needed
Guide Cake Design and get approval by Pastry Chef; give Pastry Chef picture to reference for actual wedding date and what cake stand to use
Create vouchers, or signs as needed
Amenities and VIP reservations are noted and planned for; amenity cards are printed and signed
Assist with finalized guest count; building final estimate and balance due; finalize TBD points; update EO and include in change log as necessary; get EOs signed
Qualifications
Preferred hospitality and/or administrative experience
Proficient in Word, Excel, computer knowledge
Professional phone etiquette
Excellent communication skills both written and verbal
Physical Requirements and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of sitting 90% or more of a normal 8 hour work shift. Must be capable of carrying, lifting, pushing or pulling up to 20lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. Must be capable of answering phones and using a computer.
While performing the duties of this job, the employee will be exposed to indoor working environment. The noise level in the work environment is low.
Additional Information
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Wage Range $22-24 /hr
This position is located at a site where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.
#J-18808-Ljbffr