Communications Dispatcher II
County of Sonoma, Santa Rosa, CA, United States
Overview The Sonoma County Sheriff\u2019s Office seeks experienced communications dispatchers. Starting salary up to $50.47/hour ($105,336/year) with a competitive total compensation package. Multiple Dispatcher positions are available at either the I or II level. If you are interested in different levels, apply to the separate concurrent recruitments for each level. For entry level opportunities, view the Sheriff\u2019s 9-1-1 Dispatcher recruitment.
Become a Communications Dispatcher II
Communications Dispatcher IIs support both the public and law enforcement by receiving requests for information and providing pertinent data over the phone and radio. Responsibilities include:
Monitoring radio frequencies
Receiving and dispatching emergency and non-emergency calls from the public
Setting priorities among competing incoming events and dispatching appropriately
Utilizing a computer-aided dispatch system
In our 24/7 environment, Dispatchers must have the flexibility to work all shifts including holidays (day, swing, grave), and overtime is required.
This full, working-level position in the Dispatcher job series is for individuals who have completed a year of law enforcement, emergency dispatch experience with a city, county, state, or federal agency. Possession of a California Commission of Peace Officer Standards and Training (POST) Public Safety Dispatcher\u2019s Certificate is highly desired.
The most successful Dispatchers will possess many of the following:
Significant experience working with the public and people in distress, and the ability to direct distressed callers through emergencies
The ability to work swiftly, in stressful situations, to manage multiple things happening at once
Capacity to remain calm, clear, and in control
Excellent communication and problem-solving skills, as well as empathy and compassion
The ability to read maps and provide clear directions
Proficiency in basic computer programs, including Microsoft Office (Word, Excel)
The ability to type quickly and accurately
What We Offer Working at the County of Sonoma offers opportunities for growth, a challenging and rewarding work environment, and the satisfaction of serving the community. Benefits include flexible work arrangements and comprehensive benefits, including:
Salary Advancement
Paid Time Off
County Paid Health Premium Contributions
Staff Development/Wellness
Post-Retirement Health Reimbursement Arrangement
Retirement
Paid Parental Leave
Student Loan Debt Relief
The Sheriff's Office is recruiting to fill multiple 9-1-1 Sheriff\u2019s Office Dispatcher positions at both I and II levels. This Communications Dispatcher II employment list may be used to fill future positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title is Communications Dispatcher II.
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the SCLEA MOU and our Employee Benefits Directory.
Application submissions require the Supplemental Questionnaire to be completed.
Minimum Qualifications Experience and Education: Any combination of experience, training, and education which would likely provide the required knowledge and abilities. Normally, this includes graduation from high school or GED and one year of dispatch experience in a law enforcement setting comparable to Communications Dispatcher I.
Special requirement: Within one year of employment, the employee must obtain a POST Public Safety Dispatcher\u2019s Certificate as a condition of probation.
Special skill requirement: Typing speed of 45 words per minute (corrected).
License: Possession of a valid driver\u2019s license may be required depending on assignment. The position advertised does not require a California Driver\u2019s License.
Knowledge, Skills, and Abilities Working knowledge: Sonoma County geography, Sheriff\u2019s Office and public safety agencies, applicable rules and procedures, communications equipment, data entry, and standard office practices.
Ability: accurately dispatch and coordinate public safety resources; speak clearly; operate communications equipment and a keyboard; stay calm under pressure; handle inquiries; follow complex instructions; keep records; work nights, weekends, and holidays.
Selection Procedure Notes:
Applications and supplemental questions are evaluated throughout the process.
List all employers and positions held in the last ten years in the work history; add related information beyond ten years if applicable.
Failure to follow instructions may impact competitiveness.
Please visit Getting a Job with the County of Sonoma for more information on the hiring process, including the application process, examination steps, and department selection.
Application submissions require the Supplemental Questionnaire be completed.
Responses to supplemental questions will be used to assess minimum qualifications. Do not write "See Resume" or "See Application".
The selection procedure will include an Application and Supplemental Questionnaire Appraisal Examination (weight 100%). Examinations assess minimum qualifications, coursework, training, experience, knowledge, and abilities related to this position.
PII is redacted from standard application fields to ensure a fair examination process. This screening practice helps promote equity.
Candidates with the most appropriate qualifications will be placed on an employment list and referred to the department for interviews.
Additional Information Background investigations are thorough and may include verification of work history, education, court records, public records, and past behavior. Polygraphs, drug tests, medical and physical examinations may be required. Honesty during the process is essential. The process can take 3-5 months. Be prepared to participate fully.
You may review the Job Classification Screening Schedule to determine requirements. Please read the Sheriff\u2019s Office Pre-Employment Drug Use Guidelines for more information.
How to Apply Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted in person, by fax (707-565-3770), email, or mail. All materials must be received by the stated deadline. Applications received after the recruitment closes will not be accepted. Continuous recruitments may close without notice.
The County of Sonoma values diversity and is an Equal Opportunity Employer. We are committed to a diverse workforce representative of the communities we serve.
HR Analyst: JL HR Technician: RR
#J-18808-Ljbffr
Become a Communications Dispatcher II
Communications Dispatcher IIs support both the public and law enforcement by receiving requests for information and providing pertinent data over the phone and radio. Responsibilities include:
Monitoring radio frequencies
Receiving and dispatching emergency and non-emergency calls from the public
Setting priorities among competing incoming events and dispatching appropriately
Utilizing a computer-aided dispatch system
In our 24/7 environment, Dispatchers must have the flexibility to work all shifts including holidays (day, swing, grave), and overtime is required.
This full, working-level position in the Dispatcher job series is for individuals who have completed a year of law enforcement, emergency dispatch experience with a city, county, state, or federal agency. Possession of a California Commission of Peace Officer Standards and Training (POST) Public Safety Dispatcher\u2019s Certificate is highly desired.
The most successful Dispatchers will possess many of the following:
Significant experience working with the public and people in distress, and the ability to direct distressed callers through emergencies
The ability to work swiftly, in stressful situations, to manage multiple things happening at once
Capacity to remain calm, clear, and in control
Excellent communication and problem-solving skills, as well as empathy and compassion
The ability to read maps and provide clear directions
Proficiency in basic computer programs, including Microsoft Office (Word, Excel)
The ability to type quickly and accurately
What We Offer Working at the County of Sonoma offers opportunities for growth, a challenging and rewarding work environment, and the satisfaction of serving the community. Benefits include flexible work arrangements and comprehensive benefits, including:
Salary Advancement
Paid Time Off
County Paid Health Premium Contributions
Staff Development/Wellness
Post-Retirement Health Reimbursement Arrangement
Retirement
Paid Parental Leave
Student Loan Debt Relief
The Sheriff's Office is recruiting to fill multiple 9-1-1 Sheriff\u2019s Office Dispatcher positions at both I and II levels. This Communications Dispatcher II employment list may be used to fill future positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title is Communications Dispatcher II.
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the SCLEA MOU and our Employee Benefits Directory.
Application submissions require the Supplemental Questionnaire to be completed.
Minimum Qualifications Experience and Education: Any combination of experience, training, and education which would likely provide the required knowledge and abilities. Normally, this includes graduation from high school or GED and one year of dispatch experience in a law enforcement setting comparable to Communications Dispatcher I.
Special requirement: Within one year of employment, the employee must obtain a POST Public Safety Dispatcher\u2019s Certificate as a condition of probation.
Special skill requirement: Typing speed of 45 words per minute (corrected).
License: Possession of a valid driver\u2019s license may be required depending on assignment. The position advertised does not require a California Driver\u2019s License.
Knowledge, Skills, and Abilities Working knowledge: Sonoma County geography, Sheriff\u2019s Office and public safety agencies, applicable rules and procedures, communications equipment, data entry, and standard office practices.
Ability: accurately dispatch and coordinate public safety resources; speak clearly; operate communications equipment and a keyboard; stay calm under pressure; handle inquiries; follow complex instructions; keep records; work nights, weekends, and holidays.
Selection Procedure Notes:
Applications and supplemental questions are evaluated throughout the process.
List all employers and positions held in the last ten years in the work history; add related information beyond ten years if applicable.
Failure to follow instructions may impact competitiveness.
Please visit Getting a Job with the County of Sonoma for more information on the hiring process, including the application process, examination steps, and department selection.
Application submissions require the Supplemental Questionnaire be completed.
Responses to supplemental questions will be used to assess minimum qualifications. Do not write "See Resume" or "See Application".
The selection procedure will include an Application and Supplemental Questionnaire Appraisal Examination (weight 100%). Examinations assess minimum qualifications, coursework, training, experience, knowledge, and abilities related to this position.
PII is redacted from standard application fields to ensure a fair examination process. This screening practice helps promote equity.
Candidates with the most appropriate qualifications will be placed on an employment list and referred to the department for interviews.
Additional Information Background investigations are thorough and may include verification of work history, education, court records, public records, and past behavior. Polygraphs, drug tests, medical and physical examinations may be required. Honesty during the process is essential. The process can take 3-5 months. Be prepared to participate fully.
You may review the Job Classification Screening Schedule to determine requirements. Please read the Sheriff\u2019s Office Pre-Employment Drug Use Guidelines for more information.
How to Apply Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted in person, by fax (707-565-3770), email, or mail. All materials must be received by the stated deadline. Applications received after the recruitment closes will not be accepted. Continuous recruitments may close without notice.
The County of Sonoma values diversity and is an Equal Opportunity Employer. We are committed to a diverse workforce representative of the communities we serve.
HR Analyst: JL HR Technician: RR
#J-18808-Ljbffr