Senior Catering Manager- Harvard Business School (Boston, MA)
Restaurant Associates, Boston, MA, United States
Salary: $85,000 - $95,000/ Yr.
Other Forms of Compensation:
Benefits
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!
Voted Glassdoor's Employee Choice Awards -
Best Places to Work,
This is R/A
!
Job Summary
The
Senior Catering Manager
for Restaurant Associates at
Harvard Business School
supports day-to-day catering operations and helps lead the team to deliver exceptional service. This role partners closely with clients, guests, and internal teams, and provides leadership coverage in the absence of the Director of Catering Operations. The position focuses on team oversight, service excellence, communication, and operational consistency.
Key Responsibilities:
Maintain strong relationships with clients, guests, and internal departments
Support and oversee catering operations, including leading the team when senior leadership is absent
Ensure service standards consistently exceed expectations
Coach, train, and support managers and hourly associates
Promote a safe, well-organized, and guest-focused work environment
Assist with staffing, scheduling, and operational readiness
Support hiring, onboarding, and ongoing associate development
Ensure accurate reporting, documentation, and compliance with company standards
Collaborate on marketing and special event initiatives
Participate in operational meetings and contribute to continuous improvement efforts
Leadership Scope:
Provides direction to Catering Managers when acting in a leadership coverage role
Supports and guides hourly associates to meet service and performance standards
Qualifications:
Minimum 4 years of food service experience, including at least 2 years in a management role
Catering experience required
Background in restaurant, hotel, corporate dining, education, healthcare, or similar environments preferred
Strong organizational, communication, and team leadership skills
Working knowledge of food service operations, service standards, and safety practices
Basic financial and operational reporting skills
Proficiency with Microsoft Office (Word, Excel, Outlook)
Associate’s degree preferred
Associates at Restaurant Associates are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.
At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details:
https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
Req ID:
1528194
Restaurant Associates
NANCY M TEIXEIRA
[[req_classification]]
Other Forms of Compensation:
Benefits
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!
Voted Glassdoor's Employee Choice Awards -
Best Places to Work,
This is R/A
!
Job Summary
The
Senior Catering Manager
for Restaurant Associates at
Harvard Business School
supports day-to-day catering operations and helps lead the team to deliver exceptional service. This role partners closely with clients, guests, and internal teams, and provides leadership coverage in the absence of the Director of Catering Operations. The position focuses on team oversight, service excellence, communication, and operational consistency.
Key Responsibilities:
Maintain strong relationships with clients, guests, and internal departments
Support and oversee catering operations, including leading the team when senior leadership is absent
Ensure service standards consistently exceed expectations
Coach, train, and support managers and hourly associates
Promote a safe, well-organized, and guest-focused work environment
Assist with staffing, scheduling, and operational readiness
Support hiring, onboarding, and ongoing associate development
Ensure accurate reporting, documentation, and compliance with company standards
Collaborate on marketing and special event initiatives
Participate in operational meetings and contribute to continuous improvement efforts
Leadership Scope:
Provides direction to Catering Managers when acting in a leadership coverage role
Supports and guides hourly associates to meet service and performance standards
Qualifications:
Minimum 4 years of food service experience, including at least 2 years in a management role
Catering experience required
Background in restaurant, hotel, corporate dining, education, healthcare, or similar environments preferred
Strong organizational, communication, and team leadership skills
Working knowledge of food service operations, service standards, and safety practices
Basic financial and operational reporting skills
Proficiency with Microsoft Office (Word, Excel, Outlook)
Associate’s degree preferred
Associates at Restaurant Associates are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.
At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details:
https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
Req ID:
1528194
Restaurant Associates
NANCY M TEIXEIRA
[[req_classification]]