Genpact is hiring: L3 Network Engineer in New York
Genpact, New York, NY, United States
Senior Principal Consultant, Senior Network Engineer L3
Responsibilities
Design, implement and transition CheckPoint & FortiGate firewalls, Catalyst & Nexus switches, load balancers (F5 & Citrix), Web proxy technologies (Zscaler, McAfee) wireless LAN controller, Cisco ISE and other network solutions to meet the needs of customers.
Troubleshoot LAN/WAN, SD-WAN, routing, switching, VPN, firewall, and VoIP equipment, including a broad range of devices.
Develop and maintain technical deliverables including network assessments, capacity planning, detailed design documents, implementation/test plans, configuration templates and scripts.
Perform root cause analysis of critical outages and incidents.
Act as a Subject Matter Expert and resolve L3 queries independently.
Maintain up-to-date industry certifications.
Understand business requirements and design solutions accordingly.
Resolve incidents, escalating to management and vendors if necessary.
Perform root cause analysis for P1/P2/P3/P4 incidents and/or proactively based on business needs.
Ensure service performance expectations are met with service levels and quality.
Raise or escale any service‑related issues and risks to management.
Provide guidance and support to team members.
Minimum Qualifications
Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.
A degree in Computer Science, IT, Systems Engineering or a related qualification.
Preferred Qualifications
Professional expert‑level certification for Fortinet FCSS, Fortinet FCP & Fortinet NSE‑4‑8.
Strong understanding of routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow).
Advanced, hands‑on experience with Fortinet products: FortiGate, FortiManager, Fortinet Secure SDWAN, FortiAnalyzer.
Experience with network switches, firewalls, and wireless access points.
Professional or expert‑level network certification required (Fortinet FCSS, Fortinet FCP, Fortinet NSE 4‑8). Preferred certifications include Cisco or Checkpoint.
Extensive experience designing, configuring, and managing enterprise‑grade firewall solutions, with proficiency in network security architectures.
Expertise in LAN/WAN administration, including DHCP, DNS, VLANs, NAT, wireless technologies, and switches, with strong proficiency in network security integration.
Required expertise in network engineering and security firewall architecture; proficiency with Zero Trust frameworks is a bonus.
Essential to author and adhere to defined network processes and procedures.
Proficiency with Visio for producing accurate network diagrams and detailed design documentation.
Expertise in architecting, designing, and troubleshooting complex LAN/WAN network solutions; proficiency with SD‑WAN networking is preferred.
Experience designing and deploying multi‑site network environments with VLANs, MPLS, SSL, and IPSEC.
Maintain up‑to‑date expertise in modern security threats and defenses, integrating security into network designs; proficiency with NIST CSF or similar standards is highly desired.
Strong analytical and problem‑solving skills.
Ability to work both independently and as part of a broader team to achieve objectives.
Clear communication of detailed technical concepts in both oral and written formats.
Proven track record guiding clients through evaluation and selection of technical solutions to address business requirements in a consultative manner.
Experience with Pulse Secure Access Gateway.
Hands‑on experience with Citrix NetScaler ADC Load balancers.
Willingness to travel when needed.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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Responsibilities
Design, implement and transition CheckPoint & FortiGate firewalls, Catalyst & Nexus switches, load balancers (F5 & Citrix), Web proxy technologies (Zscaler, McAfee) wireless LAN controller, Cisco ISE and other network solutions to meet the needs of customers.
Troubleshoot LAN/WAN, SD-WAN, routing, switching, VPN, firewall, and VoIP equipment, including a broad range of devices.
Develop and maintain technical deliverables including network assessments, capacity planning, detailed design documents, implementation/test plans, configuration templates and scripts.
Perform root cause analysis of critical outages and incidents.
Act as a Subject Matter Expert and resolve L3 queries independently.
Maintain up-to-date industry certifications.
Understand business requirements and design solutions accordingly.
Resolve incidents, escalating to management and vendors if necessary.
Perform root cause analysis for P1/P2/P3/P4 incidents and/or proactively based on business needs.
Ensure service performance expectations are met with service levels and quality.
Raise or escale any service‑related issues and risks to management.
Provide guidance and support to team members.
Minimum Qualifications
Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.
A degree in Computer Science, IT, Systems Engineering or a related qualification.
Preferred Qualifications
Professional expert‑level certification for Fortinet FCSS, Fortinet FCP & Fortinet NSE‑4‑8.
Strong understanding of routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow).
Advanced, hands‑on experience with Fortinet products: FortiGate, FortiManager, Fortinet Secure SDWAN, FortiAnalyzer.
Experience with network switches, firewalls, and wireless access points.
Professional or expert‑level network certification required (Fortinet FCSS, Fortinet FCP, Fortinet NSE 4‑8). Preferred certifications include Cisco or Checkpoint.
Extensive experience designing, configuring, and managing enterprise‑grade firewall solutions, with proficiency in network security architectures.
Expertise in LAN/WAN administration, including DHCP, DNS, VLANs, NAT, wireless technologies, and switches, with strong proficiency in network security integration.
Required expertise in network engineering and security firewall architecture; proficiency with Zero Trust frameworks is a bonus.
Essential to author and adhere to defined network processes and procedures.
Proficiency with Visio for producing accurate network diagrams and detailed design documentation.
Expertise in architecting, designing, and troubleshooting complex LAN/WAN network solutions; proficiency with SD‑WAN networking is preferred.
Experience designing and deploying multi‑site network environments with VLANs, MPLS, SSL, and IPSEC.
Maintain up‑to‑date expertise in modern security threats and defenses, integrating security into network designs; proficiency with NIST CSF or similar standards is highly desired.
Strong analytical and problem‑solving skills.
Ability to work both independently and as part of a broader team to achieve objectives.
Clear communication of detailed technical concepts in both oral and written formats.
Proven track record guiding clients through evaluation and selection of technical solutions to address business requirements in a consultative manner.
Experience with Pulse Secure Access Gateway.
Hands‑on experience with Citrix NetScaler ADC Load balancers.
Willingness to travel when needed.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
#J-18808-Ljbffr