Billing Operations Specialist (San Francisco)
Trident Consulting, San Francisco, CA, United States
Trident Consulting is seeking a
Billing Operations Specialist
for one of our clients, A fast-growing, publicly traded tech company in the mobility space.
Role: Billing Operations Specialist
Location: Remote (PST hours)
Type: Contract
Rate: $25 to $28/hr on w2
As a Billing Operations Specialist, you will support and maintain billing processes that are essential to the client’s financial operations. Your role will focus on ensuring accurate and timely billing, supporting customer satisfaction, and contributing to process improvements. You’ll collaborate with cross-functional teams, including Finance (FP&A, Accounting), Sales, Operations, Engineering, and Customer Support, to address billing needs, resolve discrepancies, and help implement scalable solutions that align with the client’s goals
.
Responsibilities
Support billing operations processes to ensure accuracy, timeliness, and compliance with company policies and industry regulations.
Calculate and manually adjust invoices or billing entries in line with established procedures, maintaining accuracy and adherence to standards.
Assist in identifying and recommending opportunities to improve existing billing systems and processes
Collaborate with cross-functional teams, including Sales, Sales Operations, FP&A, Product Management, Engineering (Product, CRM, IT Corp, and FinTech), and Customer Support, to address billing needs and operational challenges.
Job Description
Contribute to initiatives aimed at streamlining billing workflows and enhancing customer satisfaction.
Assist in managing stakeholder expectations by clearly communicating updates and milestones.
Track and report key metrics to support data-driven decision-making.
Analyze billing data to identify discrepancies and provide actionable recommendations for improvement.
Ensure compliance with relevant regulations and assist in preparing detailed reports on billing operations for internal review.
Requirements
Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent work experience.
2–4 years of experience in billing operations, finance, or a related field; technical experience is a plus.
Experience in B2B or media sales billing is a plus.
Familiarity with billing systems and software; proficiency in G Suite and Salesforce is preferred.
Strong attention to detail and a commitment to accuracy in all tasks.
Ability to identify and resolve issues with guidance and implement changes effectively.
Clear and professional communication skills, both written and verbal.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Interest in learning and growing within billing operations and process optimization.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
About Trident Consulting
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.
We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.
Billing Operations Specialist
for one of our clients, A fast-growing, publicly traded tech company in the mobility space.
Role: Billing Operations Specialist
Location: Remote (PST hours)
Type: Contract
Rate: $25 to $28/hr on w2
As a Billing Operations Specialist, you will support and maintain billing processes that are essential to the client’s financial operations. Your role will focus on ensuring accurate and timely billing, supporting customer satisfaction, and contributing to process improvements. You’ll collaborate with cross-functional teams, including Finance (FP&A, Accounting), Sales, Operations, Engineering, and Customer Support, to address billing needs, resolve discrepancies, and help implement scalable solutions that align with the client’s goals
.
Responsibilities
Support billing operations processes to ensure accuracy, timeliness, and compliance with company policies and industry regulations.
Calculate and manually adjust invoices or billing entries in line with established procedures, maintaining accuracy and adherence to standards.
Assist in identifying and recommending opportunities to improve existing billing systems and processes
Collaborate with cross-functional teams, including Sales, Sales Operations, FP&A, Product Management, Engineering (Product, CRM, IT Corp, and FinTech), and Customer Support, to address billing needs and operational challenges.
Job Description
Contribute to initiatives aimed at streamlining billing workflows and enhancing customer satisfaction.
Assist in managing stakeholder expectations by clearly communicating updates and milestones.
Track and report key metrics to support data-driven decision-making.
Analyze billing data to identify discrepancies and provide actionable recommendations for improvement.
Ensure compliance with relevant regulations and assist in preparing detailed reports on billing operations for internal review.
Requirements
Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent work experience.
2–4 years of experience in billing operations, finance, or a related field; technical experience is a plus.
Experience in B2B or media sales billing is a plus.
Familiarity with billing systems and software; proficiency in G Suite and Salesforce is preferred.
Strong attention to detail and a commitment to accuracy in all tasks.
Ability to identify and resolve issues with guidance and implement changes effectively.
Clear and professional communication skills, both written and verbal.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Interest in learning and growing within billing operations and process optimization.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
About Trident Consulting
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.
We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.