Logistics Coordinator (Pennsauken)
Lumera Search Partners, Pennsauken, NJ, United States
Our client has engaged Lumera Search Partners exclusively to find their new
Logistics Coordinator / General Cargo Account Specialist.
This family-owned business located in the Pennsauken, NJ area is growing, successful and uniquely positioned.
Position Overview
The Logistics Coordinator / General Cargo Account Specialist serves as the single point of contact for assigned general cargo customers, managing the full service lifecycle from inbound shipment coordination through final delivery.
This role blends logistics and account management, requiring strong communication, organization, and operational problem-solving skills. The Logistics Coordinator / General Cargo Account Specialist works cross-functionally with customers, warehouse operations, transportation, and other internal teams to ensure shipments are received accurately, tracked in real time, and delivered on schedule.
This is a high-ownership role responsible for maintaining and growing the business within a dynamic 3PL environment.
Key Responsibilities
Account Management
Serve as the primary point of contact as the Logistics Coordinator / General Cargo Account Specialist for all assigned general cargo customers
Own customer relationships from onboarding through ongoing service delivery
Build trust and identify opportunities to expand services and increase account value
Inbound Coordination
Schedule and manage inbound shipments
Coordinate with customers, carriers, and warehouse teams to ensure efficient receipt and staging
Monitor inbound schedules and proactively communicate delays or changes
Inventory Management & System Entry
Receive and record cargo in the company’s WMS/inventory platform
Maintain accurate, lot-level inventory records and customer-specific segregation
Ensure real-time inventory visibility and data integrity
Outbound & Delivery Coordination
Arrange outbound shipments using company-owned fleet or customer-designated carriers
Prepare Bills of Lading (BOLs) and all required shipping documentation
Track shipments through final delivery and provide status updates
Customer Reporting
Deliver regular inventory reports and activity summaries
Provide real-time updates on inbound/outbound activity and exceptions
Utilize system reporting tools to enhance transparency and customer satisfaction
Problem Resolution
Own service issues from identification through resolution
Collaborate with warehouse, transportation, and billing teams to resolve discrepancies
Communicate clearly and proactively with customers regarding solutions
What Makes This Role Unique
Full-Service 3PL Environment
Owned warehouse infrastructure
Integrated WMS technology
Dedicated transportation assets
Fleet Advantage
Access to a company-owned fleet (dry vans, reefers, and flatbeds) allows the Logistics Coordinator / General Cargo Account Specialist to:
Maintain greater control over delivery timelines
Reduce reliance on third-party carriers
Provide enhanced service reliability in a tight carrier market
Rail-Served Facility
The operation includes an active Class I rail spur, enabling the Logistics Coordinator / General Cargo Account Specialist to:
Support customers with inbound rail freight
Expand into specialized logistics solutions
Leverage a capability that is rare among competitors
Established & Growing Operation
188,000 sq. ft. primary warehouse with active rail access
Additional 224,000+ sq. ft. facility on an 11+acre site
Diverse customer base across multiple commodity categories
Mix of import throughput, long-term storage, and structured 3PL services
The Logistics Coordinator / General Cargo Account Specialist will inherit an existing portfolio of customers and is expected to strengthen relationships and drive growth.
Qualifications
Required
2–5+ years of experience in logistics, supply chain, or account management
Strong understanding of transportation and warehouse operations
Experience with WMS or inventory management systems
Excellent communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Preferred
Experience in 3PL or freight brokerage environments
Familiarity with rail logistics or intermodal transportation
Customer-facing account management experience
Knowledge of BOLs, shipping documentation, and freight processes
Logistics Coordinator / General Cargo Account Specialist.
This family-owned business located in the Pennsauken, NJ area is growing, successful and uniquely positioned.
Position Overview
The Logistics Coordinator / General Cargo Account Specialist serves as the single point of contact for assigned general cargo customers, managing the full service lifecycle from inbound shipment coordination through final delivery.
This role blends logistics and account management, requiring strong communication, organization, and operational problem-solving skills. The Logistics Coordinator / General Cargo Account Specialist works cross-functionally with customers, warehouse operations, transportation, and other internal teams to ensure shipments are received accurately, tracked in real time, and delivered on schedule.
This is a high-ownership role responsible for maintaining and growing the business within a dynamic 3PL environment.
Key Responsibilities
Account Management
Serve as the primary point of contact as the Logistics Coordinator / General Cargo Account Specialist for all assigned general cargo customers
Own customer relationships from onboarding through ongoing service delivery
Build trust and identify opportunities to expand services and increase account value
Inbound Coordination
Schedule and manage inbound shipments
Coordinate with customers, carriers, and warehouse teams to ensure efficient receipt and staging
Monitor inbound schedules and proactively communicate delays or changes
Inventory Management & System Entry
Receive and record cargo in the company’s WMS/inventory platform
Maintain accurate, lot-level inventory records and customer-specific segregation
Ensure real-time inventory visibility and data integrity
Outbound & Delivery Coordination
Arrange outbound shipments using company-owned fleet or customer-designated carriers
Prepare Bills of Lading (BOLs) and all required shipping documentation
Track shipments through final delivery and provide status updates
Customer Reporting
Deliver regular inventory reports and activity summaries
Provide real-time updates on inbound/outbound activity and exceptions
Utilize system reporting tools to enhance transparency and customer satisfaction
Problem Resolution
Own service issues from identification through resolution
Collaborate with warehouse, transportation, and billing teams to resolve discrepancies
Communicate clearly and proactively with customers regarding solutions
What Makes This Role Unique
Full-Service 3PL Environment
Owned warehouse infrastructure
Integrated WMS technology
Dedicated transportation assets
Fleet Advantage
Access to a company-owned fleet (dry vans, reefers, and flatbeds) allows the Logistics Coordinator / General Cargo Account Specialist to:
Maintain greater control over delivery timelines
Reduce reliance on third-party carriers
Provide enhanced service reliability in a tight carrier market
Rail-Served Facility
The operation includes an active Class I rail spur, enabling the Logistics Coordinator / General Cargo Account Specialist to:
Support customers with inbound rail freight
Expand into specialized logistics solutions
Leverage a capability that is rare among competitors
Established & Growing Operation
188,000 sq. ft. primary warehouse with active rail access
Additional 224,000+ sq. ft. facility on an 11+acre site
Diverse customer base across multiple commodity categories
Mix of import throughput, long-term storage, and structured 3PL services
The Logistics Coordinator / General Cargo Account Specialist will inherit an existing portfolio of customers and is expected to strengthen relationships and drive growth.
Qualifications
Required
2–5+ years of experience in logistics, supply chain, or account management
Strong understanding of transportation and warehouse operations
Experience with WMS or inventory management systems
Excellent communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Preferred
Experience in 3PL or freight brokerage environments
Familiarity with rail logistics or intermodal transportation
Customer-facing account management experience
Knowledge of BOLs, shipping documentation, and freight processes