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Staff Machine Learning Engineer, AI Job at Sentry in San Francisco

Sentry, San Francisco, CA, United States


Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.
With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products.
Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.
About the role As a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.
In this role you will Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues
Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles
Own the development of major initiatives in the AI/ML space
You'll love this job if you Are driven by impact and enjoy working on high-stakes, high-visibility projects
Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members
Thrive in cross-functional teams and enjoy building features alongside developers and product teams
Qualifications Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field
Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field
Demonstrated expertise building production-grade agentic systems and tools
You are comfortable writing production quality code (we use Python)
Expertise with deep learning frameworks (we use PyTorch)
Familiarity in deploying machine learning models at scale in production environments
Experience in writing technical documentation, mentoring, and presenting to technical audiences
Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $210,000 to $280,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.
Equal Opportunity at Sentry Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

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In Summary: As a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable . Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster .

En Español: El software malo está en todas partes, y estamos cansados de ello. Sentry tiene una misión para ayudar a los desarrolladores a escribir un mejor software más rápido para que podamos volver a disfrutar de la tecnología. Con más de $217 millones en financiamiento y 100,000+ organizaciones que creen que estamos en algo, estamos construyendo herramientas de monitoreo de rendimiento y errores que ayudan a compañías como Disney, Microsoft y Atlassian a gastar menos tiempo corrigiendo bugs y más tiempo construyendo productos. Su trabajo ayudará a las empresas de todo el mundo a obtener información práctica sobre su software, lo que les permitirá construir productos mejores y más rápidos. En este papel construirá sistemas de IA agenciales de última generación para triajear, depurar y resolver problemas reales de producción Aprovechar Sentry's novedoso (y masivo) conjunto de datos de errores, extensiones y perfiles Propiedad del desarrollo de grandes iniciativas en el espacio AI/ML Te encantará este trabajo si estás impulsado por el impacto y disfrutas trabajando en proyectos de alto riesgo y alta visibilidad Disfruta de la construcción de cosas. Tendrá la oportunidad de unirse al equipo AI/ML como uno de sus miembros fundamentales Prosperar en equipos interfuncionales y disfrutar de características de construcción junto a desarrolladores y equipos de productos Calificaciones Mínimo 4 años de experiencia profesional con una maestría / doctorado en ciencias de la computación, aprendizaje automático o un campo relacionado Mínimo 6 años de experiencia profesional con licenciatura en informática, aprendizajes automáticos o un área relacionada Con experiencia demostrada construyendo sistemas y herramientas agenciales de producción Estamos cómodos escribiendo código de calidad de producción (utilizamos Python) Experiencia con marcos de aprendizaje profundo (usamos PyTorch) Familiarización en el despliegue de modelos de aprendizado automático en entornos productivos Experiencia en escribir documentación técnica, asesoramiento y presentación ante audiencias técnicas Pruebados diversos récords de trabajo determinado por un sistema, salario, o capacidad para dirigir o colaborar con los propietarios de varios equipos de trabajo y cuál sea su rango base laboral. Un candidato exitoso tendrá derecho a participar en los planes/programas de beneficios para empleados de Sentry aplicables al puesto del candidato (incluida la compensación de incentivos, subvenciones por capital, tiempo libre pagado y cobertura de seguro médico colectivo). Ver Beneficios de sentry para obtener más detalles sobre los planes / programas de beneficios de la compañía. Igualdad de oportunidades en Sentry ?? se compromete a proporcionar igualdad de oportunidad de empleo a sus empleados y candidatos para el trabajo sin importar su raza, color, ascendencia, religión, sexo, origen nacional, orientación sexual, edad, ciudadanía, estatus matrimonial, discapacidad, identidad de género, estado veterano u otra característica legalmente protegida. Este compromiso incluye la provisión de adaptaciones razonables a los trabajadores y candidatos con discapacidades físicas o mentales que requieren este tipo de acomodamientos para poder (a) realizar las funciones esenciales de su equipo o (b) trabajar.