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Service Business Development Coordinator

Lee's Summit Honda, Lees Summit, MO, United States


Position: Service Business Development Coordinator

Location: Lees Summit, MO

Job Id: 125

# of Openings: 1

Service Business Development Coordinator

Lee's Summit, MO

At Lee's Summit Honda, we treat all our staff members as our family. Together we make up a huge family united not in blood, but in heart and goal. We have always been able to transfer this positivism to our customers as each of our staff conveys this feeling of belonging to the customers they deal with. Consequently, it is our customers who often take notice of this family environment and appreciate the relationship we have as a union.

We provide all of our staff members a golden chance to excel at work through our various productivity enhancing training modules. Also, we take excellent care of our newly joined staff members by providing them with the proper orientation on the facilities and the cars. As a result, we are in a position to proudly say that we have the best-trained staff in the industry.

Isn't this the dream of anyone looking for a job to be able to work in such a heavenly atmosphere?

Benefits

Family owned over 40 years

3 major brands

Paid vacation

Air conditioned shop

New facility with state of the art technology

We provide you with one of the industry’s TOP training programs, and it’s Free and Paid!

Family environment

Community outreach focus

Fastest growing Honda dealer in the Midwest

Bi-Weekly Guarantee plus a generous commission package

Performance Bonus Program

Full Benefits Package including Healthcare Benefits, 401k

Upward Mobility: We love to promote from within

Responsibilities

Answer customer calls and set service appointments

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

Provide customers withinformation and direct them to the appropriate dealership resources

Follow up with leads that are not ready to make an appointment or no-show

Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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