Automotive Service Writer & Customer Experience Lead

An automotive service provider in Needham Heights is seeking a Service Writer who will ensure excellent customer service and high-performance results. The role requires strong communication skills and a comprehensive understanding of automotive servicing. Responsibilities include consulting with customers, ensuring workplace safety, and managing service operations. The ideal candidate will have related experience and the willingness to complete relevant certifications. It’s a full-time, non-exempt position with a standard work week of 40 hours.
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