IC Customer Q&R Engineer
Amazon, San Antonio, TX, United States
AWS Utility Computing (UC) delivers foundational services such as Amazon Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), along with continuously evolving product innovations that set AWS apart in the industry. As part of the UC organization, you will support the development and management of Compute, Database, Storage, IoT, Platform, and Productivity Apps services. Within AWS UC, Amazon Dedicated Cloud (ADC) roles work with customers who require specialized security solutions for their cloud services.
Annapurna Labs, a key AWS partner, is hiring an IC Customer Q&R Engineer. As an IC Quality and Reliability Engineer, you will work directly with Annapurna’s customers to debug failures, reduce IC‑related issues, and support RMA analyses. You will be fully immersed in the semiconductor production flow, testing methodologies, and fabrication process yield improvement activities.
About the team
AWS values diverse experiences. Even if you do not meet every qualification, we encourage candidates to apply. Our inclusive team culture promotes curiosity, collaboration, and continuous learning, empowering each employee to take pride in what makes us unique. We prioritize mentorship, career growth, and work/life balance, offering flexible arrangements to support success both at work and home.
Basic Qualifications
B.Sc. degree (M.Sc. an advantage) in Electrical Engineering, Applied Physics, Materials Science or related fields with practical work experience
5+ years of experience in semiconductor reliability and customer support
Knowledge of semiconductor physics, VLSI IC design, manufacturing, testing, and defect analysis, as well as reliability engineering and statistics fundamentals
Experience in IC‑ and system‑level testing and debugging
Experience with customer engagements and reporting
Preferred Qualifications
Familiarity with semiconductor industry production flows
Experience working with OSATs (Outsourced Semiconductor Assembly and Test) and ODMs (Original Design Manufacturers)
Good knowledge of semiconductor fabrication processes
Programming capabilities
Our inclusive culture empowers Amazonians to deliver best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit
Amazon accommodations
for more information.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Annapurna Labs, a key AWS partner, is hiring an IC Customer Q&R Engineer. As an IC Quality and Reliability Engineer, you will work directly with Annapurna’s customers to debug failures, reduce IC‑related issues, and support RMA analyses. You will be fully immersed in the semiconductor production flow, testing methodologies, and fabrication process yield improvement activities.
About the team
AWS values diverse experiences. Even if you do not meet every qualification, we encourage candidates to apply. Our inclusive team culture promotes curiosity, collaboration, and continuous learning, empowering each employee to take pride in what makes us unique. We prioritize mentorship, career growth, and work/life balance, offering flexible arrangements to support success both at work and home.
Basic Qualifications
B.Sc. degree (M.Sc. an advantage) in Electrical Engineering, Applied Physics, Materials Science or related fields with practical work experience
5+ years of experience in semiconductor reliability and customer support
Knowledge of semiconductor physics, VLSI IC design, manufacturing, testing, and defect analysis, as well as reliability engineering and statistics fundamentals
Experience in IC‑ and system‑level testing and debugging
Experience with customer engagements and reporting
Preferred Qualifications
Familiarity with semiconductor industry production flows
Experience working with OSATs (Outsourced Semiconductor Assembly and Test) and ODMs (Original Design Manufacturers)
Good knowledge of semiconductor fabrication processes
Programming capabilities
Our inclusive culture empowers Amazonians to deliver best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit
Amazon accommodations
for more information.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr