Guest Experience Lead – Elevate Service & VIP Care

A historic downtown hotel is searching for a Guest Experience Manager to lead the guest experience team in Washington, DC. Responsibilities include managing day-to-day guest interactions, coordinating with departments for enhanced satisfaction, and analyzing guest feedback. Candidates should have a Bachelor's degree in Hospitality and over 2 years of experience in guest services. The role offers a salary range of $60,000 to $75,000 along with comprehensive benefits including medical insurance and vacation days.
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