Principal Engineer, System Design
T-Mobile, Overland Park, KS, United States
Job Overview
Principal Engineer, Order Management, is responsible for leading the end-to-end lifecycle of circuit orders across Backhaul, Enterprise, and National Core networks. This role provides technical and operational leadership to ensure accurate, timely, and efficient order execution in alignment with business and network delivery objectives. The position operates with a high degree of autonomy, influencing cross‑functional teams and external vendors, including third‑party order management partners, to drive execution and resolve complex issues. The role is accountable for establishing visibility into order performance, managing risk, and delivering concise reporting to senior leadership. Success is measured by on‑time delivery, order accuracy, process scalability, and the ability to drive continuous improvement across order management functions.
Job Responsibilities
Own and lead the end‑to‑end circuit order lifecycle across Backhaul, Enterprise, and National Core, ensuring alignment to delivery timelines and business priorities.
Provide technical leadership and direction to internal teams and external vendors, including managed service providers, to drive order execution and fulfillment.
Establish and maintain standardized processes, tools, and governance for order management to improve consistency, efficiency, and scalability.
Deliver executive‑level reporting on order status, risks, dependencies, and performance metrics; communicate insights and drive accountability.
Identify, assess, and mitigate risks impacting circuit delivery; lead resolution of complex, cross‑functional issues.
Influence and align stakeholders across engineering, operations, sourcing, and vendor management to meet service and delivery objectives.
Analyze order performance data and trends to drive continuous improvement initiatives and operational efficiencies.
Ensure compliance with internal policies, vendor contracts, and regulatory requirements throughout the order lifecycle.
Partner with network engineering and planning teams to align order execution with design, capacity, and infrastructure strategies.
Act as a subject matter expert and escalation point for order management processes, tools, and vendor performance.
Perform other duties or projects as assigned by business management.
Education and Work Experience
Bachelor's Degree plus 7 years of related work experience or Advanced degree with 5 years of related experience (Required).
Acceptable areas of study include Engineering or Computer Science (Required).
7‑10 years Technical engineering experience (Required).
Knowledge, Skills and Abilities
Communication (Required).
Technical Writing (Required).
Analytics (Required).
Customer Service (Required).
Strategic Thinking (Required).
Licenses and Certifications
At least 18 years of age.
Legally authorized to work in the United States.
Travel
Travel Required: Yes
DOT Regulated
DOT Regulated Position: No
Safety Sensitive Position: No
Compensation
Base Pay Range: $115,300 – $208,000
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The actual pay will be based on factors such as work location, qualifications, and experience, so the starting pay may vary within this range.
Equal Employment Opportunity
T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Accommodations
Individuals with a disability who need reasonable accommodation at any point in the application or interview process can contact ApplicantAccommodation@t‑mobile.com or call 1‑844-873‑9500. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.
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Principal Engineer, Order Management, is responsible for leading the end-to-end lifecycle of circuit orders across Backhaul, Enterprise, and National Core networks. This role provides technical and operational leadership to ensure accurate, timely, and efficient order execution in alignment with business and network delivery objectives. The position operates with a high degree of autonomy, influencing cross‑functional teams and external vendors, including third‑party order management partners, to drive execution and resolve complex issues. The role is accountable for establishing visibility into order performance, managing risk, and delivering concise reporting to senior leadership. Success is measured by on‑time delivery, order accuracy, process scalability, and the ability to drive continuous improvement across order management functions.
Job Responsibilities
Own and lead the end‑to‑end circuit order lifecycle across Backhaul, Enterprise, and National Core, ensuring alignment to delivery timelines and business priorities.
Provide technical leadership and direction to internal teams and external vendors, including managed service providers, to drive order execution and fulfillment.
Establish and maintain standardized processes, tools, and governance for order management to improve consistency, efficiency, and scalability.
Deliver executive‑level reporting on order status, risks, dependencies, and performance metrics; communicate insights and drive accountability.
Identify, assess, and mitigate risks impacting circuit delivery; lead resolution of complex, cross‑functional issues.
Influence and align stakeholders across engineering, operations, sourcing, and vendor management to meet service and delivery objectives.
Analyze order performance data and trends to drive continuous improvement initiatives and operational efficiencies.
Ensure compliance with internal policies, vendor contracts, and regulatory requirements throughout the order lifecycle.
Partner with network engineering and planning teams to align order execution with design, capacity, and infrastructure strategies.
Act as a subject matter expert and escalation point for order management processes, tools, and vendor performance.
Perform other duties or projects as assigned by business management.
Education and Work Experience
Bachelor's Degree plus 7 years of related work experience or Advanced degree with 5 years of related experience (Required).
Acceptable areas of study include Engineering or Computer Science (Required).
7‑10 years Technical engineering experience (Required).
Knowledge, Skills and Abilities
Communication (Required).
Technical Writing (Required).
Analytics (Required).
Customer Service (Required).
Strategic Thinking (Required).
Licenses and Certifications
At least 18 years of age.
Legally authorized to work in the United States.
Travel
Travel Required: Yes
DOT Regulated
DOT Regulated Position: No
Safety Sensitive Position: No
Compensation
Base Pay Range: $115,300 – $208,000
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The actual pay will be based on factors such as work location, qualifications, and experience, so the starting pay may vary within this range.
Equal Employment Opportunity
T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Accommodations
Individuals with a disability who need reasonable accommodation at any point in the application or interview process can contact ApplicantAccommodation@t‑mobile.com or call 1‑844-873‑9500. This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.
#J-18808-Ljbffr