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Batch Operations Analyst

Shyft6, Orlando, FL, United States


We are seeking an experienced Batch Operations Analyst to support a large-scale Facets migration project within the healthcare payer environment. This role is responsible for the setup, scheduling, and monitoring of batch jobs to ensure reliable and efficient system operations. The ideal candidate will have strong experience with Facets batch processes and a deep understanding of runbooks and batch logs.

Key Responsibilities:
Set up, schedule, and monitor batch jobs to support daily system operations

Ensure timely and accurate execution of batch processes within the Facets environment

Review and analyze batch logs to identify and resolve issues

Follow and maintain Facets runbooks to support batch processing activities

Troubleshoot and resolve batch failures, escalating issues as needed

Coordinate with application support, infrastructure, and business teams to resolve operational issues

Support system stability during and after the Facets migration process

Maintain documentation for batch schedules, processes, and issue resolution

Identify opportunities to improve batch performance and operational efficiency

Requirements

Required Qualifications:
Minimum of 5 years of experience overseeing Facets batch operations

Strong understanding of Facets runbooks and batch processing workflows

Experience analyzing and troubleshooting batch logs

Strong problem-solving and analytical skills

Excellent interpersonal and communication skills

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