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MM Management Consultant is hiring: Artificial Intelligence Engineer in Charlott

MM Management Consultant, Charlotte, NC, United States


Location
Charlotte, NC (4 days 1 day remote)

Candidate Requirements
W2 Candidates only

Local Nearby Candidates Required

Key Responsibilities

Architect and develop AI-driven IVR and conversational systems using Python

Build English-Spanish translation systems.

Perform data analysis using SQL on large-scale IVR and interaction datasets

Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases

Lead development of agentic AI workflows for multi-step customer interactions

Establish LLMOps best practices , including monitoring, evaluation, and lifecycle management

Partner with IVR platform, speech engineering, and product teams

Mentor offshore and junior AI engineers

Required Skills & Experience

5+ years of experience in AI / ML

Very strong proficiency in Python

Text classification

Hands-on experience with LLMs :

Evaluation frameworks

Retrieval-Augmented Generation (RAG)

Good to Have

Experience with Agentic AI and multi-agent orchestration

Experience with LLMOps / MLOps in production environments

Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS)

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