Uber is hiring: Ad Operations Specialist in San Francisco
Uber, San Francisco, CA, United States
About The Role
The ideal candidate has strong ad operations experience, including campaign activation, performance, strategy, and planning. In this role, you will work closely with the Partner Manager team to ensure campaigns are executed flawlessly and deliver successfully, exceeding goals and KPIs. In order to achieve that, you may be required to have a hands‑on approach setting up campaigns autonomously in our Ad Server or coordinating with our ad operations specialists team offshore. In addition, you will also serve as the liaison between the Audience Strategy and Creative teams as well as Engineering and Tech Operations.
Part of this role requires the candidate to have a consultative approach supporting our Partner Manager team, by removing operational blockers, escalating technical issues, and improving campaign performance. You will also participate in product testing and launches, development of SOPs and training materials for both the Campaign & Creative Services team as well as the Partner Manager team.
What You'll Do
Deliver flawless ad execution for our Rider and Eats apps advertising products
Own holistic campaign setup, ad trafficking, QA and troubleshooting across an assigned Sales Pod
Coordinate offshore ad operations specialists to guarantee campaign success and performance
Function as ad operations consultant for Partner Managers to ensure campaign fulfillment and performance along with upsell proposals
Monitor patterns and collect feedback to proactively surface proposals to improve quality, productivity and efficiency
Participate in cross-functional team decisions including new product launches and testings
Work with Product and Engineering to identify changes to internal Ad systems/tools that reduce the occurrence and impact of bottlenecks
Devise strategies to improve ways of working with partner teams, increasing efficiency and quality of ad campaigns
Basic Qualifications
3+ years' experience in Ad Operations, preferably within a digital or technology focused business
Experience working with Google Ads Manager (GAM) or similar program
Experience with tag management and third‑party trackers, MMP & Ad Verification partners
Bachelor's degree
Preferred Qualifications
Programmatic Advertising experience
Proficiency in MS Excel and Salesforce
Proficiency in SQL, Looker, PowerBI, Tableau or similar program
Strong project management capabilities
Ability to work cross‑functionally with many teams
Compensation & Benefits
For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year. For New York, NY-based roles: USD$106,000 per year - USD$118,000 per year. For San Francisco, CA-based roles: USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, may be offered an equity award & other types of compensation. All full‑time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at https://jobs.uber.com/en/benefits.
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The ideal candidate has strong ad operations experience, including campaign activation, performance, strategy, and planning. In this role, you will work closely with the Partner Manager team to ensure campaigns are executed flawlessly and deliver successfully, exceeding goals and KPIs. In order to achieve that, you may be required to have a hands‑on approach setting up campaigns autonomously in our Ad Server or coordinating with our ad operations specialists team offshore. In addition, you will also serve as the liaison between the Audience Strategy and Creative teams as well as Engineering and Tech Operations.
Part of this role requires the candidate to have a consultative approach supporting our Partner Manager team, by removing operational blockers, escalating technical issues, and improving campaign performance. You will also participate in product testing and launches, development of SOPs and training materials for both the Campaign & Creative Services team as well as the Partner Manager team.
What You'll Do
Deliver flawless ad execution for our Rider and Eats apps advertising products
Own holistic campaign setup, ad trafficking, QA and troubleshooting across an assigned Sales Pod
Coordinate offshore ad operations specialists to guarantee campaign success and performance
Function as ad operations consultant for Partner Managers to ensure campaign fulfillment and performance along with upsell proposals
Monitor patterns and collect feedback to proactively surface proposals to improve quality, productivity and efficiency
Participate in cross-functional team decisions including new product launches and testings
Work with Product and Engineering to identify changes to internal Ad systems/tools that reduce the occurrence and impact of bottlenecks
Devise strategies to improve ways of working with partner teams, increasing efficiency and quality of ad campaigns
Basic Qualifications
3+ years' experience in Ad Operations, preferably within a digital or technology focused business
Experience working with Google Ads Manager (GAM) or similar program
Experience with tag management and third‑party trackers, MMP & Ad Verification partners
Bachelor's degree
Preferred Qualifications
Programmatic Advertising experience
Proficiency in MS Excel and Salesforce
Proficiency in SQL, Looker, PowerBI, Tableau or similar program
Strong project management capabilities
Ability to work cross‑functionally with many teams
Compensation & Benefits
For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year. For New York, NY-based roles: USD$106,000 per year - USD$118,000 per year. For San Francisco, CA-based roles: USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, may be offered an equity award & other types of compensation. All full‑time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at https://jobs.uber.com/en/benefits.
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