Outbound Supervisor
Langham Logistics Inc., Plainfield, IN, United States
The Outbound Supervisor supports Langham’s life sciences logistics operations by ensuring that all GMP-regulated inbound shipments are received, inspected, documented, and stored accurately and in full compliance with current Good Manufacturing Practices (cGMP), approved Standard Operating Procedures (SOPs), and client-specific requirements.
This role serves as the primary operational link between Inbound Associates, Quality, and Operations leadership, overseeing daily inbound activities. TheOutboundSupervisor is accountable for inbound execution, labor planning, productivity, quality performance, and compliance within temperature-controlled and regulated warehouse environments.
TheOutboundSupervisor ensures that inbound operations are conducted in accordance with safety, security, and regulatory requirements, including those mandated by theFDA, Department of Transportation (DOT), Department of Homeland Security (DHS),and other governing agencies impacting GMP warehouse operations.
Key Outcomes Expected
Leadership
EstablishandpromotepositivecommunicationwithinLanghaminternaldepartmentstoincrease collaboration and reduce inefficiencies.
Ensureateamenvironmentinthewarehouse.Respondtoe-mailsandvoicemailsinatimely manner.
Monitor associate performance and productivity to ensure orderinbound instructions arefollowed by warehouse associates and freight forwarders.
EnsureworkisperformedbytheteamaccordingtoallLanghampoliciesandprocedures.
Assistemployeeswithcompletingtheirassignedworkbyeliminatingchallengestoprogress.
Crosstrainemployeesonessentialdepartmentaldutiestoensurebusinesscontinuityduring absences.
Complete maintenance of equipment according to PM schedules.
ProvideinputtotheInboundManagerregardingprocessimprovementforgreater efficiency and productivity.
MonitorGMPWarehouseAssociates’productivityandadjustasneeded.
Operations
Ensurethatcustomerordersarefilledaccuratelyandaccordingtoschedule:
Identifyanddecideforappropriatemanpowerneedsdaily,issueovertimerequirementsasneeded.
Preparedailyworkschedulesandissuewrittenandoralinstructions,ensuringthatorders(pick tickets) are distributed in a timely manner.
Crosstrainallemployeesinthedepartment.
MaximizeefficiencyusingRFgunsinallareas(whereappropriate).
Ensurethecorrectshipmentofinternationalordersandhazardousmaterialorders.
Ensurequalitychecksaremadeattheappropriatestagesofpackingandpreparationforshipping.
Ensure inventory is received, entered the system, and put away/stored in the correct locations:
Physicallycheckincomingloadsagainstpackinglists.
Identifydiscrepanciesbetweenpaperworkandphysicalproductreceived.
Communicatewiththecustomertotakecareofinaccuraciesinshipments.
Ensureinventoryaccuracybyenteringmaterialintodatabase.
Locateproperstoragebinforproduct.
Putinventoryawayincorrectlocation.
Perform physical counts (or assign) as necessary.
Critical Skill and Knowledge
Demonstratesunderstandingofthetransportationandwarehousingindustryfromthelogistics perspective, including fulfillment work.
Able to supervisethe overall process of a warehousingdepartment ordivision,including settingand meetingschedules,prioritizingandfollowingupontasks,andperformingresponsibilitiesefficiently and timely (time management).
Effectiveanalytical,problemsolving,anddecision-makingskills(cangatherandanalyzedataand information and draw conclusions).Able to think logically and analytically.
Abletoread,interpret,anduseformsandothervisualinstructionstoperformrequiredwork.
Abletoprioritize,organizemultipletaskswithdifferingtimelines,managetime,andfollowup. Performs responsibilities efficiently and timely.
ProvenabilitytouseERP/TMSsystemsinalogisticsenvironment.
Proactiveinanticipatingandalertingotherstoproblemswithprojectsorprocesses.
Proficient in operating all forms of forklift equipment.
Education and Experience
High school diploma or GED required.
Atleastone-yearpreviousexperienceinacomparablewarehouseassociateposition.
Minimum6monthsexperiencewithGMPwarehousinganddistribution
Ability to train on and pass knowledge tests on 21 CFR Parts 210 and 211 related requirements for GMP operations.
Physical Demands and Work Environment
Physical movements including bending, stooping, and lifting to 50 pounds as part of daily work routine. Will be working on concrete in a warehouse environment (subject to heat and cold).Must be able to operate computer equipment.This position requires routine work within refrigerated and freezer cold-room environments where temperatures may range from controlled refrigerated conditions to sub-zero storage areas. Employees will handle temperature-sensitive pharmaceutical products and must follow all applicable GMP, safety, and sanitation protocols. The role involves wearing appropriate personal protective equipment (PPE), including insulated gear, gloves, and safety footwear. Periods of standing, lifting, and moving materials within cold environments are expected. Strict adherence to handling procedures, documentation requirements, and environmental controls is essential to ensure product integrity, quality, and regulatory compliance.
Disclaimer
Disclaimer:This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization.Langham reserves the right to modify job responsibilities and expectations as business demands evolve.
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This role serves as the primary operational link between Inbound Associates, Quality, and Operations leadership, overseeing daily inbound activities. TheOutboundSupervisor is accountable for inbound execution, labor planning, productivity, quality performance, and compliance within temperature-controlled and regulated warehouse environments.
TheOutboundSupervisor ensures that inbound operations are conducted in accordance with safety, security, and regulatory requirements, including those mandated by theFDA, Department of Transportation (DOT), Department of Homeland Security (DHS),and other governing agencies impacting GMP warehouse operations.
Key Outcomes Expected
Leadership
EstablishandpromotepositivecommunicationwithinLanghaminternaldepartmentstoincrease collaboration and reduce inefficiencies.
Ensureateamenvironmentinthewarehouse.Respondtoe-mailsandvoicemailsinatimely manner.
Monitor associate performance and productivity to ensure orderinbound instructions arefollowed by warehouse associates and freight forwarders.
EnsureworkisperformedbytheteamaccordingtoallLanghampoliciesandprocedures.
Assistemployeeswithcompletingtheirassignedworkbyeliminatingchallengestoprogress.
Crosstrainemployeesonessentialdepartmentaldutiestoensurebusinesscontinuityduring absences.
Complete maintenance of equipment according to PM schedules.
ProvideinputtotheInboundManagerregardingprocessimprovementforgreater efficiency and productivity.
MonitorGMPWarehouseAssociates’productivityandadjustasneeded.
Operations
Ensurethatcustomerordersarefilledaccuratelyandaccordingtoschedule:
Identifyanddecideforappropriatemanpowerneedsdaily,issueovertimerequirementsasneeded.
Preparedailyworkschedulesandissuewrittenandoralinstructions,ensuringthatorders(pick tickets) are distributed in a timely manner.
Crosstrainallemployeesinthedepartment.
MaximizeefficiencyusingRFgunsinallareas(whereappropriate).
Ensurethecorrectshipmentofinternationalordersandhazardousmaterialorders.
Ensurequalitychecksaremadeattheappropriatestagesofpackingandpreparationforshipping.
Ensure inventory is received, entered the system, and put away/stored in the correct locations:
Physicallycheckincomingloadsagainstpackinglists.
Identifydiscrepanciesbetweenpaperworkandphysicalproductreceived.
Communicatewiththecustomertotakecareofinaccuraciesinshipments.
Ensureinventoryaccuracybyenteringmaterialintodatabase.
Locateproperstoragebinforproduct.
Putinventoryawayincorrectlocation.
Perform physical counts (or assign) as necessary.
Critical Skill and Knowledge
Demonstratesunderstandingofthetransportationandwarehousingindustryfromthelogistics perspective, including fulfillment work.
Able to supervisethe overall process of a warehousingdepartment ordivision,including settingand meetingschedules,prioritizingandfollowingupontasks,andperformingresponsibilitiesefficiently and timely (time management).
Effectiveanalytical,problemsolving,anddecision-makingskills(cangatherandanalyzedataand information and draw conclusions).Able to think logically and analytically.
Abletoread,interpret,anduseformsandothervisualinstructionstoperformrequiredwork.
Abletoprioritize,organizemultipletaskswithdifferingtimelines,managetime,andfollowup. Performs responsibilities efficiently and timely.
ProvenabilitytouseERP/TMSsystemsinalogisticsenvironment.
Proactiveinanticipatingandalertingotherstoproblemswithprojectsorprocesses.
Proficient in operating all forms of forklift equipment.
Education and Experience
High school diploma or GED required.
Atleastone-yearpreviousexperienceinacomparablewarehouseassociateposition.
Minimum6monthsexperiencewithGMPwarehousinganddistribution
Ability to train on and pass knowledge tests on 21 CFR Parts 210 and 211 related requirements for GMP operations.
Physical Demands and Work Environment
Physical movements including bending, stooping, and lifting to 50 pounds as part of daily work routine. Will be working on concrete in a warehouse environment (subject to heat and cold).Must be able to operate computer equipment.This position requires routine work within refrigerated and freezer cold-room environments where temperatures may range from controlled refrigerated conditions to sub-zero storage areas. Employees will handle temperature-sensitive pharmaceutical products and must follow all applicable GMP, safety, and sanitation protocols. The role involves wearing appropriate personal protective equipment (PPE), including insulated gear, gloves, and safety footwear. Periods of standing, lifting, and moving materials within cold environments are expected. Strict adherence to handling procedures, documentation requirements, and environmental controls is essential to ensure product integrity, quality, and regulatory compliance.
Disclaimer
Disclaimer:This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization.Langham reserves the right to modify job responsibilities and expectations as business demands evolve.
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