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Shelter Aide

The Salvation Army USA Central Territory, Benton Harbor, MI, United States

Duration: Full Time


At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.



Position Summary: The Shelter Aide ensures overnight clients receive quality services by providing assistance while they are in residence at The Salvation Army program.



Essential Responsibilities:



  • Assist shelter clients with their daily needs while they are in residence in the shelter

  • Assist with meal and snack preparation, serving, and clean-up

  • Assure the shelter area is kept clean and orderly

  • Assure residents follow shelter policies and procedures

  • Transport or arrange for transportation of clients needing medical care

  • Facilitate referrals to area social service agencies to move client toward discharge from the shelter

  • Perform other duties as assigned



Qualifications:



Education/Experience:



  • High School diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities


Skills, Knowledge & Abilities:



  • Maintain strict client confidentiality

  • Learn and adhere to The Salvation Army Social Services Code of Ethics

  • Adhere to professional codes of ethics as they apply to professional licensing

  • Understand and adhere to professional boundaries within and outside of the organization

  • Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice, and promote racial understanding and reconciliation


Computer Skills:



  • Working knowledge of Microsoft Office 365

  • Working knowledge of TEAMS and SharePoint

  • Basic computer skills


Certificates and Licenses:



  • Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record (MVR)

  • Complete Safe From Harm training, and keep current as needed