Budtender

Schedule & AvailabilityPart-time positionWeekend availability requiredMorning and evening availability requiredShifts may vary based on business needsKey ResponsibilitiesGreet customers warmly and provide personalized assistance throughout their shopping experienceEducate customers on product features, benefits, and proper usage through clear explanationsOperate the point-of-sale (POS) system efficiently, including cash handling and card transactionsMerchandise products attractively and restock shelves to maintain accurate inventory levelsAssist with inventory management, including stocking, and organizingUpsell and recommend complementary products to enhance customer satisfaction and maximize salesMaintain a clean, organized, and professional retail environmentDemonstrate excellent phone etiquette when answering customer inquiries or providing support remotelyUphold all store policies, safety procedures, and customer service standardsQualificationsRequiredMust be 21 years of age or older (Minnesota state requirement)High school diploma or equivalentMinimum 1 year of customer service experience (cannabis industry experience not required)Ability to obtain and maintain all required Minnesota cannabis certifications and registrationsPreferredPrevious retail sales experienceStrong communication skills with the ability to explain complex information clearly and confidentlyFamiliarity with POS systems, cash handling, and basic retail mathKnowledge of customer service best practices and professional phone etiquetteMinnesota State Compliance RequirementsMust comply with all Minnesota Office of Cannabis Management (OCM) regulationsAbility to follow all state and local laws regarding cannabis product handling, sales, and customer verificationMaintain strict adherence to age verification, purchase limits, and product education guidelinesCompletion of any required state-mandated training prior to or during employmentPhysical RequirementsAbility to stand for extended periodsAbility to lift up to 25 lbsAbility to perform repetitive tasksBenefits & PerksCompetitive hourly payEmployee product discountsPaid training and ongoing educationSupportive, team-oriented work environment
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