Phase2 Technology is hiring: Audience Acquisition Representative in Chicago
Phase2 Technology, Chicago, IL, United States
About This Role
As a member of Forrester's event sales organization, the Audience Acquisition Rep communicates the value proposition of attending a Forrester event. This role serves as a product expert to drive Forrester event attendance and sell event tickets to attend our global summits and forums. You will partner with sales reps and customer success managers to guide Forrester's clients and prospects in attending the most relevant events aligned with their business initiatives.
Job Description
Sell tickets for Forrester Events
Build expertise across Forrester's research areas to map client business initiatives to Forrester's events to drive event attendance, support renewal rates, and lead to additional event ticket enrichment opportunities.
Develop and evolve creative, strategic, and brand-building programs using digital and social media channels to promote Forrester events.
Finesse your sales pitch to showcase the value of attending a Forrester event.
Leverage client engagement activity within your portfolio to create an events engagement strategy to drive attendance.
Partner with the account teams to promote upcoming events and discuss account health, value, and opportunities. Execute on events engagement strategies with your accounts to drive tickets sales.
Coordinate with events product and marketing teams, research, and others to promote a high-quality event experience.
Collaborate closely with the global event sales and customer success teams to share best practices, ensure standardized training and capabilities, and meet shared goals.
Use the Forrester event registration platform, CRM system, event mobile app, and other technologies to support event customer service, attendee registration and reconciliation, onsite experience, and activity and opportunity tracking.
Track all activity and correspondence of Forrester's CRM system. Follow up on tasks, leads, fulfillment items, and registrations within expected service levels.
Be available to travel within the United States for Forrester events.
Job Requirements
Experience as a related product specialist or in an inside sales and/or customer service field.
History of prioritizing multiple tasks and meeting deadlines.
Experience with Salesforce.com or other CRM systems.
Experience with Microsoft Office (Outlook, Teams, and Excel)
Success in driving solution-oriented client engagement and delivering high-quality customer service to internal and/or external clients.
Strong attention to detail; a high degree of organization and a proficiency in leveraging internal systems.
Strong high-level relationship skills; the confidence to hold conversations with senior-level executives via email and phone.
Demonstrated the ability to thrive in a high-energy, fast-paced, and collaborative environment to achieve business results.
Demonstrated project management and collaboration skills across functional groups.
Knowledge of using social, inbound, content, and outbound marketing to penetrate accounts.
A critical thinker; the ability to solve complex problems and drive innovation.
Proven strong communication, research, and writing skills.
Someone who is self-motivated to achieve goals.
Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition, with the exception of Georgia. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate's primary work location, experience, training, education, and credentials.
Base salary range: $51,000 - 83,000
Base salary range for Georgia: $46,000 - $76,000
For employees based in Washington State, the percentage listed here is an estimated bonus target as a percentage of base salary, in accordance with the Forrester Quarterly Bonus plan. Individual and company performance, as well as other eligibility criteria, will determine the actual incentive amount.
Variable target: 15%
For information on benefits, please visit: https://forresterbenefits.com/
Application deadline is January 31, 2026. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.
FLSA Status: Non-Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester's recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.
Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.
#J-18808-Ljbffr
In Summary: The Audience Acquisition Rep is a product expert to drive Forrester event attendance and sell tickets to attend our global summits and forums . You will partner with sales reps and customer success managers to guide forrester's clients and prospects in attending the most relevant events aligned with their business initiatives .
En Español: Como miembro de la organización de ventas de eventos de Forrester, el Representante de Adquisición del Público comunica la propuesta de valor de asistir a un evento forrester. Este papel sirve como experto en productos para impulsar la asistencia al evento y vender entradas para los encuentros y foros globales. Se asociará con representantes de venta y gerentes de éxito del cliente para guiar a los clientes y prospectos de Forréster en las manifestaciones más relevantes alineados con sus iniciativas comerciales. Descripción de trabajo Vender boletas para Eventos Forresters Construye experiencia en áreas de investigación de Forréster para mapear las iniciativas de negocios de tickets de clientes a los acontecimientos de Forrester para aumentar la asistencia a eventos, apoyar las tasas de renovación y conducir a oportunidades adicionales de enriquecimiento de eventos. Colaborar estrechamente con los equipos globales de ventas y éxito del cliente para compartir las mejores prácticas, garantizar capacitaciones y capacidades estandarizadas y cumplir objetivos compartidos. Utilice la plataforma de registro de eventos Forrester, el sistema CRM, la aplicación móvil de eventos y otras tecnologías para apoyar el servicio al cliente del evento, el registro y la reconciliación de asistentes, la experiencia in situ y el seguimiento de actividad y oportunidades. Rastrear toda la actividad y correspondencia del sistema CRM Forresters. Seguir tareas, clientes potenciales, elementos de cumplimiento y registros dentro de los niveles de servicio esperados. Viajar a Estados Unidos para eventos Forresters. Requisitos laborales Experiencia como especialista relacionado o en un campo de venta y/o atención al cliente. Historia de priorizar múltiples tareas y cumplir con plazos de confianza. Experiencia con Salesforce.com u otros sistemas CRM detallado. La experiencia con Microsoft (Outlook, Teams, y Excel) logró resultados exitosos en soluciones de compromiso interno e ejecutivos superiores de nivel externo y servicios internos de oficina. Disponer de habilidades avanzadas para desarrollar una alta calidad de negocio y mantener relaciones telefónicas con los clientes a través de un entorno de alto nivel; fortalecer sus competencias de comunicación electrónica y alta eficiencia para lograr una gran capacidad de trabajo con el cliente en el medio ambiente corporativo, así como mejorar su capacidad de colaboración interna y el funcionamiento del equipo electrónico; Un pensador crítico; la capacidad de resolver problemas complejos y impulsar la innovación. Habilidades probadas en comunicación, investigación y escritura sólidas. Alguien que es auto-motivado para lograr objetivos. Tenga en cuenta que el rango salarial básico indicado aquí incluye todas las geografías estadounidenses aplicables enumeradas en esta requisición, excepto Georgia. Este rango salariales se basa en la posición descrita en la lista de empleo. La compensación ofrecida puede variar dentro de este rango y depende de la ubicación laboral primaria del candidato exitoso, experiencia, capacitación, educación y credenciales. Perspectivas base: $51.000 - 83.000 Rango salario básico de publicación: $46.000 - $76.000 Para los empleados del Estado de Washington, por favor consulte aquí un porcentaje estimado de rendimiento objetivo basado en una fecha límite de trabajo, así como otros beneficios e incentivos a la empresa. Nuestro objetivo es que todos los candidatos puedan participar plenamente en el proceso de contratación de Forrester. Si desea discutir un alojamiento razonable, póngase en contacto con accommodationrequest@forrest.com.
As a member of Forrester's event sales organization, the Audience Acquisition Rep communicates the value proposition of attending a Forrester event. This role serves as a product expert to drive Forrester event attendance and sell event tickets to attend our global summits and forums. You will partner with sales reps and customer success managers to guide Forrester's clients and prospects in attending the most relevant events aligned with their business initiatives.
Job Description
Sell tickets for Forrester Events
Build expertise across Forrester's research areas to map client business initiatives to Forrester's events to drive event attendance, support renewal rates, and lead to additional event ticket enrichment opportunities.
Develop and evolve creative, strategic, and brand-building programs using digital and social media channels to promote Forrester events.
Finesse your sales pitch to showcase the value of attending a Forrester event.
Leverage client engagement activity within your portfolio to create an events engagement strategy to drive attendance.
Partner with the account teams to promote upcoming events and discuss account health, value, and opportunities. Execute on events engagement strategies with your accounts to drive tickets sales.
Coordinate with events product and marketing teams, research, and others to promote a high-quality event experience.
Collaborate closely with the global event sales and customer success teams to share best practices, ensure standardized training and capabilities, and meet shared goals.
Use the Forrester event registration platform, CRM system, event mobile app, and other technologies to support event customer service, attendee registration and reconciliation, onsite experience, and activity and opportunity tracking.
Track all activity and correspondence of Forrester's CRM system. Follow up on tasks, leads, fulfillment items, and registrations within expected service levels.
Be available to travel within the United States for Forrester events.
Job Requirements
Experience as a related product specialist or in an inside sales and/or customer service field.
History of prioritizing multiple tasks and meeting deadlines.
Experience with Salesforce.com or other CRM systems.
Experience with Microsoft Office (Outlook, Teams, and Excel)
Success in driving solution-oriented client engagement and delivering high-quality customer service to internal and/or external clients.
Strong attention to detail; a high degree of organization and a proficiency in leveraging internal systems.
Strong high-level relationship skills; the confidence to hold conversations with senior-level executives via email and phone.
Demonstrated the ability to thrive in a high-energy, fast-paced, and collaborative environment to achieve business results.
Demonstrated project management and collaboration skills across functional groups.
Knowledge of using social, inbound, content, and outbound marketing to penetrate accounts.
A critical thinker; the ability to solve complex problems and drive innovation.
Proven strong communication, research, and writing skills.
Someone who is self-motivated to achieve goals.
Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition, with the exception of Georgia. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate's primary work location, experience, training, education, and credentials.
Base salary range: $51,000 - 83,000
Base salary range for Georgia: $46,000 - $76,000
For employees based in Washington State, the percentage listed here is an estimated bonus target as a percentage of base salary, in accordance with the Forrester Quarterly Bonus plan. Individual and company performance, as well as other eligibility criteria, will determine the actual incentive amount.
Variable target: 15%
For information on benefits, please visit: https://forresterbenefits.com/
Application deadline is January 31, 2026. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.
FLSA Status: Non-Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester's recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.
Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.
#J-18808-Ljbffr
In Summary: The Audience Acquisition Rep is a product expert to drive Forrester event attendance and sell tickets to attend our global summits and forums . You will partner with sales reps and customer success managers to guide forrester's clients and prospects in attending the most relevant events aligned with their business initiatives .
En Español: Como miembro de la organización de ventas de eventos de Forrester, el Representante de Adquisición del Público comunica la propuesta de valor de asistir a un evento forrester. Este papel sirve como experto en productos para impulsar la asistencia al evento y vender entradas para los encuentros y foros globales. Se asociará con representantes de venta y gerentes de éxito del cliente para guiar a los clientes y prospectos de Forréster en las manifestaciones más relevantes alineados con sus iniciativas comerciales. Descripción de trabajo Vender boletas para Eventos Forresters Construye experiencia en áreas de investigación de Forréster para mapear las iniciativas de negocios de tickets de clientes a los acontecimientos de Forrester para aumentar la asistencia a eventos, apoyar las tasas de renovación y conducir a oportunidades adicionales de enriquecimiento de eventos. Colaborar estrechamente con los equipos globales de ventas y éxito del cliente para compartir las mejores prácticas, garantizar capacitaciones y capacidades estandarizadas y cumplir objetivos compartidos. Utilice la plataforma de registro de eventos Forrester, el sistema CRM, la aplicación móvil de eventos y otras tecnologías para apoyar el servicio al cliente del evento, el registro y la reconciliación de asistentes, la experiencia in situ y el seguimiento de actividad y oportunidades. Rastrear toda la actividad y correspondencia del sistema CRM Forresters. Seguir tareas, clientes potenciales, elementos de cumplimiento y registros dentro de los niveles de servicio esperados. Viajar a Estados Unidos para eventos Forresters. Requisitos laborales Experiencia como especialista relacionado o en un campo de venta y/o atención al cliente. Historia de priorizar múltiples tareas y cumplir con plazos de confianza. Experiencia con Salesforce.com u otros sistemas CRM detallado. La experiencia con Microsoft (Outlook, Teams, y Excel) logró resultados exitosos en soluciones de compromiso interno e ejecutivos superiores de nivel externo y servicios internos de oficina. Disponer de habilidades avanzadas para desarrollar una alta calidad de negocio y mantener relaciones telefónicas con los clientes a través de un entorno de alto nivel; fortalecer sus competencias de comunicación electrónica y alta eficiencia para lograr una gran capacidad de trabajo con el cliente en el medio ambiente corporativo, así como mejorar su capacidad de colaboración interna y el funcionamiento del equipo electrónico; Un pensador crítico; la capacidad de resolver problemas complejos y impulsar la innovación. Habilidades probadas en comunicación, investigación y escritura sólidas. Alguien que es auto-motivado para lograr objetivos. Tenga en cuenta que el rango salarial básico indicado aquí incluye todas las geografías estadounidenses aplicables enumeradas en esta requisición, excepto Georgia. Este rango salariales se basa en la posición descrita en la lista de empleo. La compensación ofrecida puede variar dentro de este rango y depende de la ubicación laboral primaria del candidato exitoso, experiencia, capacitación, educación y credenciales. Perspectivas base: $51.000 - 83.000 Rango salario básico de publicación: $46.000 - $76.000 Para los empleados del Estado de Washington, por favor consulte aquí un porcentaje estimado de rendimiento objetivo basado en una fecha límite de trabajo, así como otros beneficios e incentivos a la empresa. Nuestro objetivo es que todos los candidatos puedan participar plenamente en el proceso de contratación de Forrester. Si desea discutir un alojamiento razonable, póngase en contacto con accommodationrequest@forrest.com.