Job Description
Job Description
The Lead Audio Visual Technician is responsible for leading the installation, configuration, maintenance, and troubleshooting of residential audio-visual and home automation systems. This role requires strong technical expertise, leadership skills, and the ability to deliver high-quality installations while supervising technicians and ensuring projects are completed efficiently and to company standards.
Key Responsibilities
- Lead and coordinate the installation of residential audio-visual and home automation systems.
- Install, maintain, and configure Home Entertainment and Automation systems including Smart TVs, home theaters, surround sound systems, networking equipment, and lighting control systems.
- Mount and configure televisions, projectors, screens, speakers, and AV equipment.
- Install and terminate low-voltage wiring such as speaker wire, HDMI, Cat5/Cat6, and control cables.
- Configure home networks to support streaming devices, automation platforms, and smart home equipment.
- Integrate audio-visual components with automation systems and mobile control applications.
- Troubleshoot and resolve technical issues with AV systems, networking equipment, and control systems.
- Ensure all installations meet company standards, client expectations, and safety requirements.
- Provide training and guidance to junior technicians on installation techniques and best practices.
- Communicate with clients to explain system operation and ensure satisfaction with completed installations.
- Maintain accurate documentation of system configurations, wiring layouts, and equipment used.
- Manage job site organization, equipment inventory, and installation timelines.
Required Qualifications
- 3–5+ years of experience installing audio-visual or home automation systems.
- Strong knowledge of home theater systems, surround sound configuration, and AV signal flow.
- Experience with networking fundamentals (routers, switches, Wi-Fi configuration).
- Ability to read technical diagrams, floor plans, and wiring schematics.
- Experience mounting TVs, projectors, and speakers.
- Strong troubleshooting and problem-solving skills.
- Valid driver’s license and reliable transportation.
- Ability to lift and carry equipment and work on ladders when necessary.
Preferred Qualifications
- Experience with smart home platforms (Control4, Savant, Crestron, URC, etc.).
- Low-voltage or AV certifications (CEDIA, CTS, etc.).
- Leadership or team lead experience.
- Knowledge of structured wiring and rack system installation.
Key Skills
- Audio-visual system installation
- Home automation integration
- Networking configuration
- Technical troubleshooting
- Leadership and team coordination
- Customer service and communication