Dynamics 365 Contact Center Consultant — Functional Design Lead

A leading consulting firm seeks a Functional Consultant in New York to lead Dynamics 365 Contact Center projects. The role requires 8-12 years of experience in Microsoft Dynamics 365 CE CRM, with strong capabilities in customer service and contact center operations. Candidates should have a deep functional understanding of integration requirements and be skilled in Agile methods. This position comes with a competitive salary, a comprehensive benefits package, and the opportunity to work with a collaborative team.
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