Akron Children's is hiring: Transport Communication Specialist in Akron
Akron Children's, Akron, OH, United States
Summary
The Transport Communication Specialist acts as a liaison and coordinates patient transports—ground or air—for departments of Pediatrics, Emergency Services, Transport Services, Trauma Services, Burn Center, Neonatology, and the EMS system to ACH, performing under written protocols.
Job Details
Full‑Time, 36 Hours/Week
Day Shift
Onsite
Responsibilities
Acts as a liaison and coordinates patient transports by ground or air, and processes referrals for the departments of Pediatrics, Emergency Services, Trauma Services, Burn Center, Neonatology, Acute Care, and Pediatric Intensive Care in addition to EMS transports to ACH under written protocols.
Operates various communication equipment, maintains required documentation related to patient referrals, and follows up with the referring institution/service.
Oversees all ground and rotor‑wing transports performed by the Akron Children’s transport team, monitoring transport conditions—including position, weather, and other factors—that may impact the effectiveness and/or safety of the crew transporting by air or ground units.
Participates in periodic review of the center’s operations, maintaining statistics and performing performance‑improvement/quality‑assurance tracking designed to systematically and continuously monitor, assess, and improve the quality of the communication center’s operations.
Other duties as required.
Technical Expertise
Experience with medical terminology is required.
Experience with state and local EMS regulations is required.
Experience in computer data entry is preferred.
Experience in aviation/meteorology is preferred.
Experience working with all levels within an organization is required.
Experience in healthcare is preferred.
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Electronic health record software used for inpatient care and specialized electronic health record software used for transport is preferred.
Education And Experience
Education: High School diploma is required; Bachelor’s degree preferred.
Certification: Paramedic licensure is required.
Years of relevant experience: 1 to 2 years is preferred.
Years of experience supervising: None.
FTE: 0.9 | Status: Onsite
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The Transport Communication Specialist acts as a liaison and coordinates patient transports—ground or air—for departments of Pediatrics, Emergency Services, Transport Services, Trauma Services, Burn Center, Neonatology, and the EMS system to ACH, performing under written protocols.
Job Details
Full‑Time, 36 Hours/Week
Day Shift
Onsite
Responsibilities
Acts as a liaison and coordinates patient transports by ground or air, and processes referrals for the departments of Pediatrics, Emergency Services, Trauma Services, Burn Center, Neonatology, Acute Care, and Pediatric Intensive Care in addition to EMS transports to ACH under written protocols.
Operates various communication equipment, maintains required documentation related to patient referrals, and follows up with the referring institution/service.
Oversees all ground and rotor‑wing transports performed by the Akron Children’s transport team, monitoring transport conditions—including position, weather, and other factors—that may impact the effectiveness and/or safety of the crew transporting by air or ground units.
Participates in periodic review of the center’s operations, maintaining statistics and performing performance‑improvement/quality‑assurance tracking designed to systematically and continuously monitor, assess, and improve the quality of the communication center’s operations.
Other duties as required.
Technical Expertise
Experience with medical terminology is required.
Experience with state and local EMS regulations is required.
Experience in computer data entry is preferred.
Experience in aviation/meteorology is preferred.
Experience working with all levels within an organization is required.
Experience in healthcare is preferred.
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. Electronic health record software used for inpatient care and specialized electronic health record software used for transport is preferred.
Education And Experience
Education: High School diploma is required; Bachelor’s degree preferred.
Certification: Paramedic licensure is required.
Years of relevant experience: 1 to 2 years is preferred.
Years of experience supervising: None.
FTE: 0.9 | Status: Onsite
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