Elandis is hiring: Community Manager in Center Point
Elandis, Center Point, AL, United States
Community Manager
ELANDIS, named as a 2025 and 2026 Best Place to Work in Multi‑family, is looking for an experienced Community Manager.
At Elandis, you will be valued for your hard work and dedication. We offer excellent and competitive pay with 100% employer‑paid Health, Dental, Vision, and Life Insurance. Paid time off is accrued on day one and can be used after 90 days of employment.
The Community Manager, under the direction of the Regional Manager, will conduct all business in accordance with the company handbook, standard operating procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to the multifamily industry. The Community Manager is responsible for providing excellent customer service and coordinating all aspects of apartment community operations. The Community Manager supervises on‑site staff (Assistant Community Manager, Leasing Consultants, Service Managers, Service Technicians, Make‑Ready Technicians, Groundskeepers, and Housekeepers) and is responsible for overseeing all work completed by contractors or vendors. The Community Manager is fully accountable for all community operations.
Responsibilities
Financial
Demonstrate ability to understand financial goals and operate assets in owners' best interest in accordance with company handbook and standard operating procedures.
Maintain accurate records of all community transactions and submit requested reports in a timely manner.
Assist the Regional Manager with annual budgets and income projections accurately.
Maintain budgeted guidelines throughout the year, seeking areas to increase revenue and decrease expenses.
Ensure that all rents and late fees/check charges are collected, posted, and deposited promptly.
Oversee evictions, utility cut‑offs, and manage collections for delinquency.
Provide constant vendor/contractor communication concerning scheduling, billing, vendor relations, and certificates of insurance.
Ensure purchase orders and invoices are accurately processed in the operating system each week.
Marketing / Leasing
Ensure the community meets or exceeds its budgeted occupancy goal.
Maintain awareness of local market conditions and trends via shopping competitors, trade publications, and professional organizations.
Implement ideas for marketing the community and improving resident satisfaction.
Ensure market surveys are completed regularly and suggest rent, fee, and policy changes to stay competitive.
Confirm leasing staff techniques are effective in closing new applications.
Ensure all prospective residents are welcomed, given a community tour, and that all phone calls are handled with proper guest card information entered in the operating system.
Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data to provide up‑to‑date proper information when requested.
Review and approve all applicants; confirm qualification and audit information in the operating system.
Administrative
Audit and sign all lease documents, ensuring files match the operating system.
Ensure lease files are complete and leases are executed and maintained properly.
Document conversations and activity with prospective residents and residents in lease files and the operating system.
Open the office on schedule and maintain the condition of the office and model apartments.
Attend any corporate scheduled meetings.
Maintain records on all aspects of management activity daily, weekly, and monthly and submit required reports to the corporate office on time.
Maintenance
Physically walk and inspect the community regularly and verify the condition of vacant apartments.
Develop an understanding of maintenance and repair of key systems (HVAC, appliances, plumbing, electrical, structural, and roofs) to offer guidance on quality and efficiency.
Update availability daily and coordinate with the service team to ensure timely turnover of apartments after move‑out.
Resident Relations
Maintain a positive customer‑service attitude.
Deal with resident concerns and requests in a timely manner to ensure resident satisfaction.
Develop and/or implement resident retention programs (functions, special promotions, monthly newsletters, etc.).
Ensure distribution of all company or community‑issued notices (bad weather, emergency, etc.).
Submit lease renewals to the Regional Manager for approval with suggested rent and fee changes, and ensure delivery of approved renewals to residents according to company policy.
Review all notice‑to‑vacates to determine the cause of move‑out and whether the resident can be “saved.”
Personnel Management
Screen, hire, orient, and train new personnel using successful techniques and company directives.
Ensure staff efficiency through ongoing training, instruction, counseling, and leadership.
Plan and assign weekly/daily office staff schedules and assignments.
Coordinate maintenance schedules and assignments with the Service Manager.
Administer performance improvement action plans consistently and in a timely manner, documenting appropriately and communicating situations to supervisor, Human Resources, and terminating properly when necessary.
Provide support to staff to encourage teamwork and lead by example in creating a harmonious environment.
Ensure all administrative personnel processes (performance evaluations, salary reviews, timesheets, change of status forms, etc.) are handled promptly.
Represent the company in a professional manner at all times.
Safety
Learn and ensure compliance with all company, local, state, and federal safety rules.
Ensure unsafe conditions are corrected promptly.
Direct staff to follow a “safety first” principle.
Lead the emergency team for the community, ensuring proper response and handling of all community emergencies with staff, residents, and buildings within company guidelines to minimize liabilities.
Report all liability events and incidents to the corporate office immediately; ensure worker’s compensation claims are reported and proper paperwork is completed.
Complete pertinent safety checklists with the service team.
Walk the property regularly to look for any safety hazards.
General
Serve as a liaison with local community, government officials, and public safety officials under guidance from the Regional Manager.
Perform any additional duties or tasks as assigned by supervisor or senior management.
Requirements
Minimum 2‑5 years of previous experience with residential property management.
Knowledge of Multi‑Family Operating Systems and multiple PC software packages such as Microsoft Office; familiarity with Internet & Windows.
Excellent organizational, written and verbal communication, and interpersonal skills.
Ability to manage changing priorities, meet deadlines, work independently, and follow through on assignments with little direction.
Demonstrate effective conflict resolution and customer service skills for interaction with residents, vendors, and co‑workers.
Must have a valid driver’s license, auto insurance, and reliable transportation.
Available a minimum of 40 hours per week; must be available evenings, nights, and weekends for staffing needs and emergencies.
Benefits
Medical benefits include health insurance, dental insurance, and vision insurance paid by the company.
Basic Life Insurance, Short‑Term, and Long‑Term Disability Plan paid by the company.
401(k) availability with company match.
Personal Time Off (PTO) and paid holidays.
Salary: $55,000 – $60,000 per year.
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ELANDIS, named as a 2025 and 2026 Best Place to Work in Multi‑family, is looking for an experienced Community Manager.
At Elandis, you will be valued for your hard work and dedication. We offer excellent and competitive pay with 100% employer‑paid Health, Dental, Vision, and Life Insurance. Paid time off is accrued on day one and can be used after 90 days of employment.
The Community Manager, under the direction of the Regional Manager, will conduct all business in accordance with the company handbook, standard operating procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to the multifamily industry. The Community Manager is responsible for providing excellent customer service and coordinating all aspects of apartment community operations. The Community Manager supervises on‑site staff (Assistant Community Manager, Leasing Consultants, Service Managers, Service Technicians, Make‑Ready Technicians, Groundskeepers, and Housekeepers) and is responsible for overseeing all work completed by contractors or vendors. The Community Manager is fully accountable for all community operations.
Responsibilities
Financial
Demonstrate ability to understand financial goals and operate assets in owners' best interest in accordance with company handbook and standard operating procedures.
Maintain accurate records of all community transactions and submit requested reports in a timely manner.
Assist the Regional Manager with annual budgets and income projections accurately.
Maintain budgeted guidelines throughout the year, seeking areas to increase revenue and decrease expenses.
Ensure that all rents and late fees/check charges are collected, posted, and deposited promptly.
Oversee evictions, utility cut‑offs, and manage collections for delinquency.
Provide constant vendor/contractor communication concerning scheduling, billing, vendor relations, and certificates of insurance.
Ensure purchase orders and invoices are accurately processed in the operating system each week.
Marketing / Leasing
Ensure the community meets or exceeds its budgeted occupancy goal.
Maintain awareness of local market conditions and trends via shopping competitors, trade publications, and professional organizations.
Implement ideas for marketing the community and improving resident satisfaction.
Ensure market surveys are completed regularly and suggest rent, fee, and policy changes to stay competitive.
Confirm leasing staff techniques are effective in closing new applications.
Ensure all prospective residents are welcomed, given a community tour, and that all phone calls are handled with proper guest card information entered in the operating system.
Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data to provide up‑to‑date proper information when requested.
Review and approve all applicants; confirm qualification and audit information in the operating system.
Administrative
Audit and sign all lease documents, ensuring files match the operating system.
Ensure lease files are complete and leases are executed and maintained properly.
Document conversations and activity with prospective residents and residents in lease files and the operating system.
Open the office on schedule and maintain the condition of the office and model apartments.
Attend any corporate scheduled meetings.
Maintain records on all aspects of management activity daily, weekly, and monthly and submit required reports to the corporate office on time.
Maintenance
Physically walk and inspect the community regularly and verify the condition of vacant apartments.
Develop an understanding of maintenance and repair of key systems (HVAC, appliances, plumbing, electrical, structural, and roofs) to offer guidance on quality and efficiency.
Update availability daily and coordinate with the service team to ensure timely turnover of apartments after move‑out.
Resident Relations
Maintain a positive customer‑service attitude.
Deal with resident concerns and requests in a timely manner to ensure resident satisfaction.
Develop and/or implement resident retention programs (functions, special promotions, monthly newsletters, etc.).
Ensure distribution of all company or community‑issued notices (bad weather, emergency, etc.).
Submit lease renewals to the Regional Manager for approval with suggested rent and fee changes, and ensure delivery of approved renewals to residents according to company policy.
Review all notice‑to‑vacates to determine the cause of move‑out and whether the resident can be “saved.”
Personnel Management
Screen, hire, orient, and train new personnel using successful techniques and company directives.
Ensure staff efficiency through ongoing training, instruction, counseling, and leadership.
Plan and assign weekly/daily office staff schedules and assignments.
Coordinate maintenance schedules and assignments with the Service Manager.
Administer performance improvement action plans consistently and in a timely manner, documenting appropriately and communicating situations to supervisor, Human Resources, and terminating properly when necessary.
Provide support to staff to encourage teamwork and lead by example in creating a harmonious environment.
Ensure all administrative personnel processes (performance evaluations, salary reviews, timesheets, change of status forms, etc.) are handled promptly.
Represent the company in a professional manner at all times.
Safety
Learn and ensure compliance with all company, local, state, and federal safety rules.
Ensure unsafe conditions are corrected promptly.
Direct staff to follow a “safety first” principle.
Lead the emergency team for the community, ensuring proper response and handling of all community emergencies with staff, residents, and buildings within company guidelines to minimize liabilities.
Report all liability events and incidents to the corporate office immediately; ensure worker’s compensation claims are reported and proper paperwork is completed.
Complete pertinent safety checklists with the service team.
Walk the property regularly to look for any safety hazards.
General
Serve as a liaison with local community, government officials, and public safety officials under guidance from the Regional Manager.
Perform any additional duties or tasks as assigned by supervisor or senior management.
Requirements
Minimum 2‑5 years of previous experience with residential property management.
Knowledge of Multi‑Family Operating Systems and multiple PC software packages such as Microsoft Office; familiarity with Internet & Windows.
Excellent organizational, written and verbal communication, and interpersonal skills.
Ability to manage changing priorities, meet deadlines, work independently, and follow through on assignments with little direction.
Demonstrate effective conflict resolution and customer service skills for interaction with residents, vendors, and co‑workers.
Must have a valid driver’s license, auto insurance, and reliable transportation.
Available a minimum of 40 hours per week; must be available evenings, nights, and weekends for staffing needs and emergencies.
Benefits
Medical benefits include health insurance, dental insurance, and vision insurance paid by the company.
Basic Life Insurance, Short‑Term, and Long‑Term Disability Plan paid by the company.
401(k) availability with company match.
Personal Time Off (PTO) and paid holidays.
Salary: $55,000 – $60,000 per year.
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