Community Manager Job at Loops Lab in New York
Loops Lab, New York, NY, United States
Overview Who We are: Loops Lab is a culture-led consumer brand built on connection, creativity, and community. We don’t just sell products - we build ecosystems around them. Our community is the heartbeat of the brand, and we’re looking for someone to help grow, nurture, and activate it in real ways.
The Role: We’re looking for a Community Manager to build and activate the Loops Lab community in New York through high-energy IRL moments and always-on digital engagement. You’ll be the bridge between the brand and real people, turning followers into members and members into advocates. This role also supports lead capture and content capture through events, pop-ups, and creator relationships to fuel the broader Loops Lab growth engine. This role reports to the CMO.
You’ll be the bridge between the brand and the community, turning followers into members and members into advocates.
What you will do: Build and grow Loops Lab’s community presence in NYC (IRL + digital)
Plan and execute IRL moments: pop ups, activations, meetups, partner events
Source and manage relationships with creators + superfans + community advocates
Support lead capture at events/pop ups (QR codes, giveaways, sign ups, simple tracking)
Capture IRL content + UGC from events and community, and deliver weekly “content drops” to the Social Media Manager
Share community insights weekly (what people love, objections, requests, trends) to inform content + GTM
Manage day-to-day engagement across community channels (social DMs, comments, Discord/Slack/WhatsApp, email, etc.)
Monitor all community channels daily and respond in a timely, brand-aligned way
Answer questions, guide new members, and keep conversations active and welcoming
Moderate discussions (spam, negativity, inappropriate behavior) and protect community culture
Proactively spark engagement through prompts, polls, shoutouts, and mini-moments
Build relationships with community creators and superfans to drive consistent organic UGC
Curate, organize, and amplify UGC across Loops Lab channels, coordinating with Social/Marketing for reposts and campaigns
Foster meaningful relationships with superfans, creators, and brand advocates
Act as the voice of the community internally - sharing insights, feedback, and trends
Collaborate with Social, Affiliate, and Marketing teams to activate the community around launches and campaigns
Create programs that reward loyalty and participation
Set the tone for how Loops Lab shows up in conversations
Who you are: 2–5+ years experience in community management, brand engagement, or social/community roles in the music / gaming / pop-culture sector.
Natural connector - you love bringing people together
Strong communication skills (written and verbal)
Comfortable hosting events and being the face of the brand in IRL settings
Deep understanding of internet culture and community dynamics
Based in New York, NY
Extra Credit if... Have built or managed a brand community before
Have experience running IRL events or pop-ups
Have worked with lifestyle, culture, fashion, beauty, or wellness brands
Are plugged into NYC culture and creative communities
Why Loops Lab Own and shape the community from the ground up
Real human impact - you’ll see your work come to life IRL
Creative freedom and high visibility
Competitive compensation and growth potential
Compensation $75,000 – $90,000 base salary , depending on experience
#J-18808-Ljbffr
In Summary: Loops Lab is a culture-led consumer brand built on connection, creativity, and community . We’re looking for a Community Manager to build and activate the community in New York through high-energy IRL moments and always-on digital engagement . This role also supports lead capture and content capture through events, pop-ups, and creator relationships .
En Español: Loops Lab es una marca de consumo liderada por la cultura construida sobre conexión, creatividad y comunidad. No sólo vendemos productos - construimos ecosistemas alrededor de ellos. Nuestra comunidad es el corazón de la marca, y estamos buscando a alguien que ayude a crecer, nutrirla y activarla en formas reales. El papel: buscamos un gerente comunitario para construir y activar la comunidad Loops Labs en Nueva York a través de momentos IRL de alta energía y compromiso digital siempre activo. Serás el puente entre la marca y las personas reales, convirtiendo a los seguidores en miembros y miembros en defensores. Este papel se dirige al CMO. Usted será el puente entre la marca y la comunidad, convirtiendo a los seguidores en miembros y miembros en defensores. Lo que hará: Construir y aumentar la presencia comunitaria de Loops Lab en NYC (IRL + digital) Planificar y ejecutar momentos IRL: pop-ups, activaciones, reuniones, eventos asociados Fuente y gestionar relaciones con creadores + superfans + abogados comunitarios Apoyará captura verbal de eventos / pop ups (códigos QR, regalos, inscripciones, seguimiento simple). Ha construido o gestionado una comunidad de marca antes Tener experiencia en la ejecución de eventos o pop-ups IRL Trabajar con marcas de estilo de vida, cultura, moda, belleza o bienestar Están conectadas a la cultura y las comunidades creativas de Nueva York Por qué Loops Lab posee y da forma a la comunidad desde cero Impacto humano real - verá su trabajo cobrar vida Libertad IRL Creativa y alta visibilidad Compensación competitiva y potencial de crecimiento $75,000 $90,000 salario básico , dependiendo de la experiencia #J-18808-Ljbffr.
The Role: We’re looking for a Community Manager to build and activate the Loops Lab community in New York through high-energy IRL moments and always-on digital engagement. You’ll be the bridge between the brand and real people, turning followers into members and members into advocates. This role also supports lead capture and content capture through events, pop-ups, and creator relationships to fuel the broader Loops Lab growth engine. This role reports to the CMO.
You’ll be the bridge between the brand and the community, turning followers into members and members into advocates.
What you will do: Build and grow Loops Lab’s community presence in NYC (IRL + digital)
Plan and execute IRL moments: pop ups, activations, meetups, partner events
Source and manage relationships with creators + superfans + community advocates
Support lead capture at events/pop ups (QR codes, giveaways, sign ups, simple tracking)
Capture IRL content + UGC from events and community, and deliver weekly “content drops” to the Social Media Manager
Share community insights weekly (what people love, objections, requests, trends) to inform content + GTM
Manage day-to-day engagement across community channels (social DMs, comments, Discord/Slack/WhatsApp, email, etc.)
Monitor all community channels daily and respond in a timely, brand-aligned way
Answer questions, guide new members, and keep conversations active and welcoming
Moderate discussions (spam, negativity, inappropriate behavior) and protect community culture
Proactively spark engagement through prompts, polls, shoutouts, and mini-moments
Build relationships with community creators and superfans to drive consistent organic UGC
Curate, organize, and amplify UGC across Loops Lab channels, coordinating with Social/Marketing for reposts and campaigns
Foster meaningful relationships with superfans, creators, and brand advocates
Act as the voice of the community internally - sharing insights, feedback, and trends
Collaborate with Social, Affiliate, and Marketing teams to activate the community around launches and campaigns
Create programs that reward loyalty and participation
Set the tone for how Loops Lab shows up in conversations
Who you are: 2–5+ years experience in community management, brand engagement, or social/community roles in the music / gaming / pop-culture sector.
Natural connector - you love bringing people together
Strong communication skills (written and verbal)
Comfortable hosting events and being the face of the brand in IRL settings
Deep understanding of internet culture and community dynamics
Based in New York, NY
Extra Credit if... Have built or managed a brand community before
Have experience running IRL events or pop-ups
Have worked with lifestyle, culture, fashion, beauty, or wellness brands
Are plugged into NYC culture and creative communities
Why Loops Lab Own and shape the community from the ground up
Real human impact - you’ll see your work come to life IRL
Creative freedom and high visibility
Competitive compensation and growth potential
Compensation $75,000 – $90,000 base salary , depending on experience
#J-18808-Ljbffr
In Summary: Loops Lab is a culture-led consumer brand built on connection, creativity, and community . We’re looking for a Community Manager to build and activate the community in New York through high-energy IRL moments and always-on digital engagement . This role also supports lead capture and content capture through events, pop-ups, and creator relationships .
En Español: Loops Lab es una marca de consumo liderada por la cultura construida sobre conexión, creatividad y comunidad. No sólo vendemos productos - construimos ecosistemas alrededor de ellos. Nuestra comunidad es el corazón de la marca, y estamos buscando a alguien que ayude a crecer, nutrirla y activarla en formas reales. El papel: buscamos un gerente comunitario para construir y activar la comunidad Loops Labs en Nueva York a través de momentos IRL de alta energía y compromiso digital siempre activo. Serás el puente entre la marca y las personas reales, convirtiendo a los seguidores en miembros y miembros en defensores. Este papel se dirige al CMO. Usted será el puente entre la marca y la comunidad, convirtiendo a los seguidores en miembros y miembros en defensores. Lo que hará: Construir y aumentar la presencia comunitaria de Loops Lab en NYC (IRL + digital) Planificar y ejecutar momentos IRL: pop-ups, activaciones, reuniones, eventos asociados Fuente y gestionar relaciones con creadores + superfans + abogados comunitarios Apoyará captura verbal de eventos / pop ups (códigos QR, regalos, inscripciones, seguimiento simple). Ha construido o gestionado una comunidad de marca antes Tener experiencia en la ejecución de eventos o pop-ups IRL Trabajar con marcas de estilo de vida, cultura, moda, belleza o bienestar Están conectadas a la cultura y las comunidades creativas de Nueva York Por qué Loops Lab posee y da forma a la comunidad desde cero Impacto humano real - verá su trabajo cobrar vida Libertad IRL Creativa y alta visibilidad Compensación competitiva y potencial de crecimiento $75,000 $90,000 salario básico , dependiendo de la experiencia #J-18808-Ljbffr.