Community Manager Job at Legacy Communities in Crystal River
Legacy Communities, Crystal River, FL, United States
Full Time Community Manager – Legacy is looking for a skilled professional to manage a manufactured home community, overseeing day‑to‑day operations, resident relations, and sales of on‑site homes.
In This Role You Will
Community Management
Collect monthly rent payments.
Enforce park rules and regulations.
Maintain resident files ensuring they are current and confidential.
Exhibit excellent customer service.
Develop and maintain community relationships.
Process resident applications and follow fair housing guidelines.
Work with local counsel and Regional Manager to process evictions.
Maintain current records in the property operating system(s).
Ensure property appearance is satisfactory and work with outside vendors as needed.
Collaborate with other staff to complete additional community needs.
Perform all other duties as assigned.
Sales
Actively sell inventory and brokered homes while ensuring accurate listings on Legacy and partner websites.
Schedule appointments for open house showings and conduct home and property tours, including nights and weekends.
Implement the plan‑ogram when available.
Enter all leads (phone, walk‑ins, emails, texts, intranet) into CRM within one (1) hour of receipt or by the morning of the next business day.
Respond to leads within one (1) hour of prospective buyer contact and maintain communication until a lead becomes non‑responsive.
Ensure inventory homes are always show‑ready.
Maintain updated CRM records, documenting all contact and workflow steps; note reasons for unsuccessful leads.
Close leads in CRM once considered dead.
Stay informed about marketing promotions.
Notify the Regional Manager of all home sale offers regardless of price.
Broker homes for residents.
Assist Home Construction as requested.
Collect and process earnest money deposits.
Enter and process residency applications for prospective home buyers.
Schedule, track and manage closing dates with buyers, including preparing closing documents and conducting closings.
Coordinate closures with corporate sales staff and assist with post‑close titling work.
Perform other duties as assigned.
Core Competencies
Communication: Write and speak clearly and concisely.
Energetic: Work with urgency and understand the importance of timely completion.
Detail Oriented: Understand project details and maintain accuracy.
Problem Solving Skills: Provide proactive solutions to work‑related problems.
Decision Making: Use good business judgment for critical decisions.
Organized: Follow a systematic method and maintain accurate records.
Time Management: Utilize available time to meet timelines.
Self‑Motivated: Be internally driven and initiate tasks.
Honesty, Integrity, Reliability: Be truthful, credible, and dependable.
Motivation: Inspire others to reach goals and perform at best.
Role Qualifications / Skills / Abilities
High School Diploma required; College degree preferred.
At least three (3) years of Property Management Experience preferred.
Pass a background check and drug screening.
Valid driver’s license required.
Efficiently operate assigned computer software and equipment, including Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
Sales Commissions
This position is eligible for 2% commissions on all inventory and brokered homes, with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis (if applicable).
Work Environment
Primarily office setting with a 40‑hour work week. Evenings and weekends may be required for open house showings or appointments.
Benefits
Competitive Compensation
Annual Vacation and Sick Leave
Medical, Dental, Vision with additional ancillary options
401K
Holidays
Job Code: Crystal River Village
#J-18808-Ljbffr
In This Role You Will
Community Management
Collect monthly rent payments.
Enforce park rules and regulations.
Maintain resident files ensuring they are current and confidential.
Exhibit excellent customer service.
Develop and maintain community relationships.
Process resident applications and follow fair housing guidelines.
Work with local counsel and Regional Manager to process evictions.
Maintain current records in the property operating system(s).
Ensure property appearance is satisfactory and work with outside vendors as needed.
Collaborate with other staff to complete additional community needs.
Perform all other duties as assigned.
Sales
Actively sell inventory and brokered homes while ensuring accurate listings on Legacy and partner websites.
Schedule appointments for open house showings and conduct home and property tours, including nights and weekends.
Implement the plan‑ogram when available.
Enter all leads (phone, walk‑ins, emails, texts, intranet) into CRM within one (1) hour of receipt or by the morning of the next business day.
Respond to leads within one (1) hour of prospective buyer contact and maintain communication until a lead becomes non‑responsive.
Ensure inventory homes are always show‑ready.
Maintain updated CRM records, documenting all contact and workflow steps; note reasons for unsuccessful leads.
Close leads in CRM once considered dead.
Stay informed about marketing promotions.
Notify the Regional Manager of all home sale offers regardless of price.
Broker homes for residents.
Assist Home Construction as requested.
Collect and process earnest money deposits.
Enter and process residency applications for prospective home buyers.
Schedule, track and manage closing dates with buyers, including preparing closing documents and conducting closings.
Coordinate closures with corporate sales staff and assist with post‑close titling work.
Perform other duties as assigned.
Core Competencies
Communication: Write and speak clearly and concisely.
Energetic: Work with urgency and understand the importance of timely completion.
Detail Oriented: Understand project details and maintain accuracy.
Problem Solving Skills: Provide proactive solutions to work‑related problems.
Decision Making: Use good business judgment for critical decisions.
Organized: Follow a systematic method and maintain accurate records.
Time Management: Utilize available time to meet timelines.
Self‑Motivated: Be internally driven and initiate tasks.
Honesty, Integrity, Reliability: Be truthful, credible, and dependable.
Motivation: Inspire others to reach goals and perform at best.
Role Qualifications / Skills / Abilities
High School Diploma required; College degree preferred.
At least three (3) years of Property Management Experience preferred.
Pass a background check and drug screening.
Valid driver’s license required.
Efficiently operate assigned computer software and equipment, including Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
Sales Commissions
This position is eligible for 2% commissions on all inventory and brokered homes, with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis (if applicable).
Work Environment
Primarily office setting with a 40‑hour work week. Evenings and weekends may be required for open house showings or appointments.
Benefits
Competitive Compensation
Annual Vacation and Sick Leave
Medical, Dental, Vision with additional ancillary options
401K
Holidays
Job Code: Crystal River Village
#J-18808-Ljbffr