Operations Manager - Landover, MD (Hubbard)
Fountain, Landover, MD, United States
Overview
Operations Manager - Landover, MD (Hubbard) Address 3201 Hubbard Rd, Landover, MD 20785, USA Compensation $85,000.00/year
Job Description
WeDriveU
is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S. serving millions of passenger journeys a year. The company’s 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Position Overview:
WeDriveU is seeking a highly organized and performance-driven Operations Supervisor to oversee daily para-transit service delivery in the Landover region. This role ensures safe, reliable and on-time transportation by monitoring driver activity, GPS performance, scheduling accuracy and adherence to service standards. The supervisor will work closely with drivers, dispatch and fleet teams to maintain high-quality service, resolve issues in real time and support continuous improvement across the operation.
Responsibilities
Monitor driver performance using GPS, scheduling systems and real-time dashboards
Track punctuality, route adherence, service reliability and other operational KPIs
Partner with dispatch to adjust routes, resolve service disruptions and manage call-outs
Respond to operational issues including late departures, vehicle concerns and customer feedback
Review and maintain driver schedules along with attendance, sick leave and vacation usage
Support drivers with troubleshooting onboard technology, tablets and software
Conduct field checks to verify safety compliance and customer service standards
Provide coaching and feedback to drivers and escalate performance concerns when needed
Coordinate with Fleet to address maintenance needs, out-of-service vehicles and repair priorities
Assist with required monthly audits and compliance reviews related to DOT, ADA and internal policies
Maintain accurate driver files, training records and performance documentation
Deliver refresher training or onboarding support as assigned
Promote a strong safety culture and ensure adherence to all company policies and procedures
Monitor road supervisors to ensure all zones are covered
Coordinate with other departments and colleagues to keep internal information, organization and reporting up to date according to company standards
Support the General Manager with operational reporting, projects and daily oversight
Qualifications
High school diploma or equivalent required
Minimum 1 year of experience in transportation operations, supervision or dispatch
Strong attention to detail, organization and follow-through
Effective communication and customer service skills
Ability to manage multiple tasks in a fast-paced environment
Proficiency with Google Suite, Microsoft Office and GPS or dispatching software
Knowledge of DOT, ADA and para-transit operations is preferred
Preferred Skills
Experience in para-transit, fixed-route or demand-response transportation
Understanding of safety standards and regulatory requirements
Ability to conduct field evaluations and support driver training
Commercial Driver’s License Class B with passenger endorsement is a plus
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Emotional Health
Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance
Personal Development
On-the-job training and skills development
Internal transfer opportunities for career growth
Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
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Algeria +213
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Anguilla +1
Antigua & Barbuda +1
Argentina +54
Armenia +374
Aruba +297
Ascension Island +247
Australia +61
Austria +43
Azerbaijan +994
Bahamas +1
Bahrain +973
Bangladesh +880
Barbados +1
Belarus +375
Belgium +32
Belize +501
Benin +229
Bermuda +1
Bhutan +975
Bolivia +591
Bosnia & Herzegovina +387
Botswana +267
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British Virgin Islands +1
Brunei +673
Bulgaria +359
Burkina Faso +226
Burundi +257
Cambodia +855
Cameroon +237
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Cape Verde +238
Caribbean Netherlands +599
Cayman Islands +1
Central African Republic +236
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Christmas Island +61
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Colombia +57
Comoros +269
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Cook Islands +682
Costa Rica +506
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Croatia +385
Cuba +53
Curaçao +599
Cyprus +357
Czech Republic +420
Denmark +45
Djibouti +253
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Dominican Republic +1
Ecuador +593
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El Salvador +503
Equatorial Guinea +240
Eritrea +291
Estonia +372
Eswatini +268
Ethiopia +251
Falkland Islands +500
Faroe Islands +298
Fiji +679
Finland +358
France +33
French Guiana +594
French Polynesia +689
Gabon +241
Gambia +220
Georgia +995
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Gibraltar +350
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Kuwait +965
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Moldova +373
Monaco +377
Mongolia +976
Montenegro +382
Montserrat +1
Morocco +212
Mozambique +258
Myanmar (Burma) +95
Namibia +264
Nauru +674
Nepal +977
Netherlands +31
New Caledonia +687
New Zealand +64
Nicaragua +505
Niger +227
Nigeria +234
Niue +683
Norfolk Island +672
North Korea +850
North Macedonia +389
Northern Mariana Islands +1
Norway +47
Oman +968
Pakistan +92
Palau +680
Palestine +970
Panama +507
Papua New Guinea +675
Paraguay +595
Peru +51
Philippines +63
Poland +48
Portugal +351
Puerto Rico +1
Qatar +974
Réunion +262
Romania +40
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San Marino +378
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Sudan +249
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Tanzania +255
Thailand +66
Timor-Leste +670
Togo +228
Tokelau +690
Tonga +676
Trinidad & Tobago +1
Tunisia +216
Turkey +90
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Tuvalu +688
Uganda +256
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Starting terms and conditions for application are subject to Fountain platform requirements with privacy and terms policies governing data use.
#J-18808-Ljbffr
Operations Manager - Landover, MD (Hubbard) Address 3201 Hubbard Rd, Landover, MD 20785, USA Compensation $85,000.00/year
Job Description
WeDriveU
is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S. serving millions of passenger journeys a year. The company’s 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Position Overview:
WeDriveU is seeking a highly organized and performance-driven Operations Supervisor to oversee daily para-transit service delivery in the Landover region. This role ensures safe, reliable and on-time transportation by monitoring driver activity, GPS performance, scheduling accuracy and adherence to service standards. The supervisor will work closely with drivers, dispatch and fleet teams to maintain high-quality service, resolve issues in real time and support continuous improvement across the operation.
Responsibilities
Monitor driver performance using GPS, scheduling systems and real-time dashboards
Track punctuality, route adherence, service reliability and other operational KPIs
Partner with dispatch to adjust routes, resolve service disruptions and manage call-outs
Respond to operational issues including late departures, vehicle concerns and customer feedback
Review and maintain driver schedules along with attendance, sick leave and vacation usage
Support drivers with troubleshooting onboard technology, tablets and software
Conduct field checks to verify safety compliance and customer service standards
Provide coaching and feedback to drivers and escalate performance concerns when needed
Coordinate with Fleet to address maintenance needs, out-of-service vehicles and repair priorities
Assist with required monthly audits and compliance reviews related to DOT, ADA and internal policies
Maintain accurate driver files, training records and performance documentation
Deliver refresher training or onboarding support as assigned
Promote a strong safety culture and ensure adherence to all company policies and procedures
Monitor road supervisors to ensure all zones are covered
Coordinate with other departments and colleagues to keep internal information, organization and reporting up to date according to company standards
Support the General Manager with operational reporting, projects and daily oversight
Qualifications
High school diploma or equivalent required
Minimum 1 year of experience in transportation operations, supervision or dispatch
Strong attention to detail, organization and follow-through
Effective communication and customer service skills
Ability to manage multiple tasks in a fast-paced environment
Proficiency with Google Suite, Microsoft Office and GPS or dispatching software
Knowledge of DOT, ADA and para-transit operations is preferred
Preferred Skills
Experience in para-transit, fixed-route or demand-response transportation
Understanding of safety standards and regulatory requirements
Ability to conduct field evaluations and support driver training
Commercial Driver’s License Class B with passenger endorsement is a plus
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Emotional Health
Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance
Personal Development
On-the-job training and skills development
Internal transfer opportunities for career growth
Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
Start Your Application First Name (Legal) Last Name (Legal) Email Phone Number
Country codes
United States +1
United Kingdom +44
Afghanistan +93
Albania +355
Algeria +213
American Samoa +1
Andorra +376
Angola +244
Anguilla +1
Antigua & Barbuda +1
Argentina +54
Armenia +374
Aruba +297
Ascension Island +247
Australia +61
Austria +43
Azerbaijan +994
Bahamas +1
Bahrain +973
Bangladesh +880
Barbados +1
Belarus +375
Belgium +32
Belize +501
Benin +229
Bermuda +1
Bhutan +975
Bolivia +591
Bosnia & Herzegovina +387
Botswana +267
Brazil +55
British Indian Ocean Territory +246
British Virgin Islands +1
Brunei +673
Bulgaria +359
Burkina Faso +226
Burundi +257
Cambodia +855
Cameroon +237
Canada +1
Cape Verde +238
Caribbean Netherlands +599
Cayman Islands +1
Central African Republic +236
Chad +235
Chile +56
China +86
Christmas Island +61
Cocos (Keeling) Islands +61
Colombia +57
Comoros +269
Congo - Brazzaville +242
Congo - Kinshasa +243
Cook Islands +682
Costa Rica +506
Côte d’Ivoire +225
Croatia +385
Cuba +53
Curaçao +599
Cyprus +357
Czech Republic +420
Denmark +45
Djibouti +253
Dominica +1
Dominican Republic +1
Ecuador +593
Egypt +20
El Salvador +503
Equatorial Guinea +240
Eritrea +291
Estonia +372
Eswatini +268
Ethiopia +251
Falkland Islands +500
Faroe Islands +298
Fiji +679
Finland +358
France +33
French Guiana +594
French Polynesia +689
Gabon +241
Gambia +220
Georgia +995
Germany +49
Ghana +233
Gibraltar +350
Greece +30
Greenland +299
Grenada +1
Guadeloupe +590
Guam +1
Guatemala +502
Guernsey +44
Guinea +224
Guinea-Bissau +245
Guyana +592
Haiti +509
Honduras +504
Hong Kong +852
Hungary +36
Iceland +354
India +91
Indonesia +62
Iran +98
Iraq +964
Ireland +353
Isle of Man +44
Israel +972
Italy +39
Jamaica +1
Japan +81
Jersey +44
Jordan +962
Kazakhstan +7
Kenya +254
Kiribati +686
Kosovo +383
Kuwait +965
Kyrgyzstan +996
Laos +856
Latvia +371
Lebanon +961
Lesotho +266
Liberia +231
Libya +218
Liechtenstein +423
Lithuania +370
Luxembourg +352
Macau +853
Madagascar +261
Malawi +265
Malaysia +60
Maldives +960
Mali +223
Malta +356
Marshall Islands +692
Martinique +596
Mauritania +222
Mauritius +230
Mayotte +262
Mexico +52
Micronesia +691
Moldova +373
Monaco +377
Mongolia +976
Montenegro +382
Montserrat +1
Morocco +212
Mozambique +258
Myanmar (Burma) +95
Namibia +264
Nauru +674
Nepal +977
Netherlands +31
New Caledonia +687
New Zealand +64
Nicaragua +505
Niger +227
Nigeria +234
Niue +683
Norfolk Island +672
North Korea +850
North Macedonia +389
Northern Mariana Islands +1
Norway +47
Oman +968
Pakistan +92
Palau +680
Palestine +970
Panama +507
Papua New Guinea +675
Paraguay +595
Peru +51
Philippines +63
Poland +48
Portugal +351
Puerto Rico +1
Qatar +974
Réunion +262
Romania +40
Russia +7
Rwanda +250
Samoa +685
San Marino +378
São Tomé & Príncipe +239
Saudi Arabia +966
Senegal +221
Serbia +381
Seychelles +248
Sierra Leone +232
Singapore +65
Sint Maarten +1
Slovakia +421
Slovenia +386
Solomon Islands +677
Somalia +252
South Africa +27
South Korea +82
South Sudan +211
Spain +34
Sri Lanka +94
St Barthélemy +590
St Helena +290
St Kitts & Nevis +1
St Lucia +1
St Martin +590
St Pierre & Miquelon +508
St Vincent & Grenadines +1
Sudan +249
Suriname +597
Svalbard & Jan Mayen +47
Sweden +46
Switzerland +41
Syria +963
Taiwan +886
Tajikistan +992
Tanzania +255
Thailand +66
Timor-Leste +670
Togo +228
Tokelau +690
Tonga +676
Trinidad & Tobago +1
Tunisia +216
Turkey +90
Turkmenistan +993
Turks & Caicos Islands +1
Tuvalu +688
Uganda +256
Ukraine +380
United Arab Emirates +971
United Kingdom +44
United States +1
Uruguay +598
US Virgin Islands +1
Uzbekistan +998
Vanuatu +678
Vatican City +39
Venezuela +58
Vietnam +84
Wallis & Futuna +681
Western Sahara +212
Yemen +967
Zambia +260
Zimbabwe +263
Åland Islands +358
Starting terms and conditions for application are subject to Fountain platform requirements with privacy and terms policies governing data use.
#J-18808-Ljbffr