
The Community Builders, Inc. is hiring: Community Manager in New York
The Community Builders, Inc., New York, NY, United States
Career Opportunities with The Community Builders
A great place to work.
Careers At The Community Builders
About The Community Builders, Inc. (TCB)
Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America’s leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.
Position Description
Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the company’s objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property’s team members, ensuring their adherence to TCB’s Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements. This position has a requirement of five days a week in office.
Essential Functions
Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affermative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed.
Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management.
Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing.
Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR.
Attend trainings, seminars and conferences.
Available for emergencies, on call duties, resident functions and weekends as needed.
Knowledge, Skills and Abilities
Excellent budget and financial management skills.
Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
Excellent verbal and written communication skills required.
Knowledge of Federal Fair Housing Laws & Guidelines a plus.
Demonstrated excellent customer service skills are necessary to be successful in this role.
Ability to speak a second language is a plus!
Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary.
Leadership skills and understanding of effective management of personal development for all employees desired.
Physical Demands & Work Environment
Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred.
Benefits
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Confidential, 24/7 Employee Assistance Program
Anticipated Salary: $80-85k
The Community Builders is an equal opportunity employer.
#J-18808-Ljbffr
In Summary: The Community Builders, Inc. (TCB) is one of America’s leading nonprofit real estate developers and owners . The Community Manager is responsible for all phases of community operations and on-site team performance . This position has a requirement of five days a week in office .
En Español: Oportunidades de carrera con los constructores comunitarios Un gran lugar para trabajar. Carreras en The Community Builders (TCB) Únete a una organización creciente que está fortaleciendo vecindarios en toda la nación! El Community Builders, Inc. es uno de los principales desarrolladores y propietarios inmobiliarios sin fines de lucro de Estados Unidos. Nuestra misión es construir y mantener comunidades fuertes donde personas de todos los ingresos puedan alcanzar su máximo potencial. Esta posición tiene un requisito de cinco días a la semana en el cargo. Funciones esenciales Responsabilidades adicionales: Desarrollar y administrar los presupuestos operativos, procesos de facturación, informes operativos y todas las funciones contables incluidas la facturación y seguimiento de gastos; monitorear transacciones de ingresos y cobro de alquileres; no pago de procesos de alquiler; seguimiento e información de agencias de recogida; procedimientos de arrendamiento y cumplimiento del Plan de Marketing de Vivienda Justa Affermative y otros requisitos regulatorios; aprobar y presentar fichas de tiempo para empleados; promulgar medidas de control de costos según sea necesario. Supervisar el mantenimiento del recurso de restricción inmobiliaria, inspección anual de apartamentos, unidades listas para el mercado, seguridad y mantenimiento preventivo local, preparación de auditorías o inspecciones estatales o federales, vigilancia del sistema de pedidos de trabajo, y notificación de incidentes para gestionar riesgos pendientes. Trabajar estrechamente con el personal de Community Life y las asociaciones y grupos residentes para proporcionar y anunciar actividades y servicios disponibles en el lugar y en la zona local, a fin de proporcionar acceso y fomentar un sentido de comunidad y bienestar. Reclutar, capacitar, entrenar, gestionar y motivar miembros del equipo y proveer evaluaciones y recomendaciones a los recursos humanos. Asistir a capacitaciones, seminarios y conferencias. Disponible para emergencias, tareas telefónicas, funciones residenciales y fines de semana según sea necesario. Conocimiento, Habilidades y habilidades Excelentes habilidades presupuestarias y financieras. Se pueden hacer adaptaciones razonables para que las personas con discapacidad puedan desempeñar las funciones esenciales. La educación y la experiencia BA/BS y 5+ años en una trayectoria profesional progresiva en Gestión de Propiedades Residenciales, Hoteles, Hospitalidad o Retail Management se requieren, 2 de los cuales deben estar en un papel supervisor o administrativo. Se prefieren designaciones industriales como COS, LIHTC, ARM®, CPMC®, etc. Beneficios Seguro médico, dental y visión 12 vacaciones pagadas y acumulaciones PTO basadas en tenencia Contribuciones del empleador a Cuentas de Ahorro Sanitarias Compañía pagado Life & Disability Insurance 403b) Plan de jubilación con cuentas de ventaja tributaria de la compañía: viajero / estacionamiento, atención médica y dependiente FSA Hospital confidencial y seguro crítico hospital, Invalides Empleados Asistencia Anticiada Salario 24/7 Oportunidad comunitaria: $80-85k Los compradores tienen una oportunidad igual a los empleados #JjL-80rB188.
A great place to work.
Careers At The Community Builders
About The Community Builders, Inc. (TCB)
Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America’s leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.
Position Description
Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the company’s objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property’s team members, ensuring their adherence to TCB’s Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements. This position has a requirement of five days a week in office.
Essential Functions
Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affermative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed.
Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management.
Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing.
Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR.
Attend trainings, seminars and conferences.
Available for emergencies, on call duties, resident functions and weekends as needed.
Knowledge, Skills and Abilities
Excellent budget and financial management skills.
Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
Excellent verbal and written communication skills required.
Knowledge of Federal Fair Housing Laws & Guidelines a plus.
Demonstrated excellent customer service skills are necessary to be successful in this role.
Ability to speak a second language is a plus!
Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary.
Leadership skills and understanding of effective management of personal development for all employees desired.
Physical Demands & Work Environment
Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred.
Benefits
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Confidential, 24/7 Employee Assistance Program
Anticipated Salary: $80-85k
The Community Builders is an equal opportunity employer.
#J-18808-Ljbffr
In Summary: The Community Builders, Inc. (TCB) is one of America’s leading nonprofit real estate developers and owners . The Community Manager is responsible for all phases of community operations and on-site team performance . This position has a requirement of five days a week in office .
En Español: Oportunidades de carrera con los constructores comunitarios Un gran lugar para trabajar. Carreras en The Community Builders (TCB) Únete a una organización creciente que está fortaleciendo vecindarios en toda la nación! El Community Builders, Inc. es uno de los principales desarrolladores y propietarios inmobiliarios sin fines de lucro de Estados Unidos. Nuestra misión es construir y mantener comunidades fuertes donde personas de todos los ingresos puedan alcanzar su máximo potencial. Esta posición tiene un requisito de cinco días a la semana en el cargo. Funciones esenciales Responsabilidades adicionales: Desarrollar y administrar los presupuestos operativos, procesos de facturación, informes operativos y todas las funciones contables incluidas la facturación y seguimiento de gastos; monitorear transacciones de ingresos y cobro de alquileres; no pago de procesos de alquiler; seguimiento e información de agencias de recogida; procedimientos de arrendamiento y cumplimiento del Plan de Marketing de Vivienda Justa Affermative y otros requisitos regulatorios; aprobar y presentar fichas de tiempo para empleados; promulgar medidas de control de costos según sea necesario. Supervisar el mantenimiento del recurso de restricción inmobiliaria, inspección anual de apartamentos, unidades listas para el mercado, seguridad y mantenimiento preventivo local, preparación de auditorías o inspecciones estatales o federales, vigilancia del sistema de pedidos de trabajo, y notificación de incidentes para gestionar riesgos pendientes. Trabajar estrechamente con el personal de Community Life y las asociaciones y grupos residentes para proporcionar y anunciar actividades y servicios disponibles en el lugar y en la zona local, a fin de proporcionar acceso y fomentar un sentido de comunidad y bienestar. Reclutar, capacitar, entrenar, gestionar y motivar miembros del equipo y proveer evaluaciones y recomendaciones a los recursos humanos. Asistir a capacitaciones, seminarios y conferencias. Disponible para emergencias, tareas telefónicas, funciones residenciales y fines de semana según sea necesario. Conocimiento, Habilidades y habilidades Excelentes habilidades presupuestarias y financieras. Se pueden hacer adaptaciones razonables para que las personas con discapacidad puedan desempeñar las funciones esenciales. La educación y la experiencia BA/BS y 5+ años en una trayectoria profesional progresiva en Gestión de Propiedades Residenciales, Hoteles, Hospitalidad o Retail Management se requieren, 2 de los cuales deben estar en un papel supervisor o administrativo. Se prefieren designaciones industriales como COS, LIHTC, ARM®, CPMC®, etc. Beneficios Seguro médico, dental y visión 12 vacaciones pagadas y acumulaciones PTO basadas en tenencia Contribuciones del empleador a Cuentas de Ahorro Sanitarias Compañía pagado Life & Disability Insurance 403b) Plan de jubilación con cuentas de ventaja tributaria de la compañía: viajero / estacionamiento, atención médica y dependiente FSA Hospital confidencial y seguro crítico hospital, Invalides Empleados Asistencia Anticiada Salario 24/7 Oportunidad comunitaria: $80-85k Los compradores tienen una oportunidad igual a los empleados #JjL-80rB188.