Asset Living is hiring: Community Manager in San Antonio
Asset Living, San Antonio, TX, United States
Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in allthat we do. Join a workplace where success is a collective journey andleadership is a shared responsibility.
Community Manager
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
Personnel Management
Regular/daily onsite attendance is required
Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Complete weekly/daily office & maintenance staff schedules and assignments
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Financial Management
Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
Develop yearly operating budgets/forecasts
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.
Monitor the timely receipt, reconciliation, and coding of all vendor invoices
Ensure property closeout is completed on time and ownership financial reports are accurate
Strategic Leasing Management
Develop yearly marketing plan and utilize marketing strategies & systems
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease, and move in prospective residents
Administrative & Maintenance Management
Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
Education/Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
Ability to understand and perform all on-site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.
License/equipment
Must have reliable transportation due to the emergency on-call requirement.
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range : $60000 per year to $90000 per year
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
#J-18808-Ljbffr
In Summary: Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide . Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners . As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management .
En Español: Company Overview Asset Living es una firma de gestión externa y un socio comprobado en el fomento de comunidades prósperas a nivel nacional. Fundada en 1986, Asset living tiene décadas de experiencia ofreciendo valor excepcional a nuestros socios. Desde su inicio, nuestra pasión innegable ha impulsado nuestro crecimiento orgánico desde una pequeña empresa de administración de propiedades hasta convertirse en uno de los aliados más confiables del sector inmobiliario. En Asset Living, creemos de todo corazón que "Juntos lideramos, juntos tenemos éxito". Nos empoderamos mutuamente para dirigir por ejemplo, colaborar y evolucionar inspirados en nuestra convicción de que podemos mejorar continuamente como individuos y como organización. Juntos, creamos un entorno donde cada voz se escucha, cada idea es valorada y cada individuo experimenta oportunidades de crecimiento a medida que crece nuestra empresa. Cuando uno se une a Asset living, usted se hace parte de un equipo dinámico que prospera con la unidad, talentos únicos y una cultura universal de ganar. Reconocido como uno de los mejores y más brillantes lugares de trabajo de la nación y clasificado en el NMHC 50 profesionales confianza, Join Asset Life debido a su reputación como el socio más reconocido en bienes raíces, cultura del lugar de trabajo y oportunidades de desarrollo. Como gerente de gestión de las operaciones. Como líder en el lugar, supervisará todos los aspectos de la propiedad y del personal para garantizar el cumplimiento de las políticas y procedimientos de capacitación de Activos, directrices semanales / diarias sobre seguridad y vivienda equitativa, así como preocupaciones por responsabilidad. Duties & Responsibilities Essential Personal Management Requiere asistencia regular/diariamente al sitio administrativo Uso de técnicas consistentes y directivas de la empresa para seleccionar, contratar, capacitar, entrenar y desarrollar personal en el terreno Asegurar la eficacia del personal a través de una formación continua, coaching, asesoramiento y orientación de conformidad con los puntos de referencia de la formación de Asset. Completa horarios y asignaciones semanales y diarias de oficinas y empleados de mantenimiento de propiedades; Documentación adecuada, comunicación efectiva con el director y recursos humanos y terminación cuando sea necesario. En todas las direcciones, elevar y colocar objetos de hasta 25 libras, operar maquinaria o herramientas eléctricas, manejar vehículos motorizados y/o carros de golf, identificar e inspeccionar objetos, trabajar en temperaturas extremadamente bajas o altas, trabajo en entornos al aire libre como precipitación y viento, trabajos en espacios pequeños y / o cerrados, terreno plano y no plano transversal, estar expuesto a sustancias químicas peligrosas. La licencia / equipo debe tener un transporte confiable debido al requisito de emergencia durante la llamada. A petición de su supervisor, a un empleado se le puede pedir que desempeñe funciones adicionales o asuma responsabilidades adicionales sin previo aviso. #J-18808-Ljbffr
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in allthat we do. Join a workplace where success is a collective journey andleadership is a shared responsibility.
Community Manager
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
Personnel Management
Regular/daily onsite attendance is required
Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Complete weekly/daily office & maintenance staff schedules and assignments
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Financial Management
Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
Develop yearly operating budgets/forecasts
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.
Monitor the timely receipt, reconciliation, and coding of all vendor invoices
Ensure property closeout is completed on time and ownership financial reports are accurate
Strategic Leasing Management
Develop yearly marketing plan and utilize marketing strategies & systems
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease, and move in prospective residents
Administrative & Maintenance Management
Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
Education/Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
Ability to understand and perform all on-site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.
License/equipment
Must have reliable transportation due to the emergency on-call requirement.
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range : $60000 per year to $90000 per year
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
#J-18808-Ljbffr
In Summary: Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide . Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners . As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management .
En Español: Company Overview Asset Living es una firma de gestión externa y un socio comprobado en el fomento de comunidades prósperas a nivel nacional. Fundada en 1986, Asset living tiene décadas de experiencia ofreciendo valor excepcional a nuestros socios. Desde su inicio, nuestra pasión innegable ha impulsado nuestro crecimiento orgánico desde una pequeña empresa de administración de propiedades hasta convertirse en uno de los aliados más confiables del sector inmobiliario. En Asset Living, creemos de todo corazón que "Juntos lideramos, juntos tenemos éxito". Nos empoderamos mutuamente para dirigir por ejemplo, colaborar y evolucionar inspirados en nuestra convicción de que podemos mejorar continuamente como individuos y como organización. Juntos, creamos un entorno donde cada voz se escucha, cada idea es valorada y cada individuo experimenta oportunidades de crecimiento a medida que crece nuestra empresa. Cuando uno se une a Asset living, usted se hace parte de un equipo dinámico que prospera con la unidad, talentos únicos y una cultura universal de ganar. Reconocido como uno de los mejores y más brillantes lugares de trabajo de la nación y clasificado en el NMHC 50 profesionales confianza, Join Asset Life debido a su reputación como el socio más reconocido en bienes raíces, cultura del lugar de trabajo y oportunidades de desarrollo. Como gerente de gestión de las operaciones. Como líder en el lugar, supervisará todos los aspectos de la propiedad y del personal para garantizar el cumplimiento de las políticas y procedimientos de capacitación de Activos, directrices semanales / diarias sobre seguridad y vivienda equitativa, así como preocupaciones por responsabilidad. Duties & Responsibilities Essential Personal Management Requiere asistencia regular/diariamente al sitio administrativo Uso de técnicas consistentes y directivas de la empresa para seleccionar, contratar, capacitar, entrenar y desarrollar personal en el terreno Asegurar la eficacia del personal a través de una formación continua, coaching, asesoramiento y orientación de conformidad con los puntos de referencia de la formación de Asset. Completa horarios y asignaciones semanales y diarias de oficinas y empleados de mantenimiento de propiedades; Documentación adecuada, comunicación efectiva con el director y recursos humanos y terminación cuando sea necesario. En todas las direcciones, elevar y colocar objetos de hasta 25 libras, operar maquinaria o herramientas eléctricas, manejar vehículos motorizados y/o carros de golf, identificar e inspeccionar objetos, trabajar en temperaturas extremadamente bajas o altas, trabajo en entornos al aire libre como precipitación y viento, trabajos en espacios pequeños y / o cerrados, terreno plano y no plano transversal, estar expuesto a sustancias químicas peligrosas. La licencia / equipo debe tener un transporte confiable debido al requisito de emergencia durante la llamada. A petición de su supervisor, a un empleado se le puede pedir que desempeñe funciones adicionales o asuma responsabilidades adicionales sin previo aviso. #J-18808-Ljbffr