Community Manager Job at RPM Living in Houston
RPM Living, Houston, TX, United States
Join to apply for the Community Manager role at RPM Living
3 days ago Be among the first 25 applicants
Overview
At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.
Responsibilities
Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards
Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR
Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs
Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity
Assist in budget preparation and ensure adherence to approved budgets
Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
Provide excellent customer service while maintaining the highest standards for resident service
Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship
Education and Experience
Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience
3+ years of related multi-family property management experience
Strong leadership and management skills
Team player, professional, and effective communication skills
Proficient in Microsoft Office Suite and property management software
A current, valid driver’s license is required
Qualifications
Physical Requirements:
May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to operate a computer, keyboard, mouse and other office equipment
Work Environment
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
The office is an open setting which may include bright lights, constant noises and distractions
Company Information
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver’s license.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Marketing and Sales
#J-18808-Ljbffr
In Summary: The Community Manager will oversee all business operations at one of our apartment communities . The successful candidate will possess strong resident relations and interpersonal skills . Responsibilities Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments .
En Español: En RPM, estamos en el negocio de lo extraordinario. Creemos que la gente primero es el camino al éxito por eso ofrecemos los mejores salarios de la industria, beneficios integrales y un sendero de movilidad ascendente a través de capacitación profesional y educación. Únete a nosotros y comience su viaje extraordinario hoy mismo. Resumen La posición del Gerente Comunitario supervisará todas las operaciones comerciales en una de nuestras comunidades de apartamentos. El candidato exitoso poseerá fuertes relaciones con los residentes y habilidades interpersonales y tendrá la capacidad de comunicarse eficazmente, asumir el cargo, liderar, capacitarse en acciones disciplinarias en colaboración con las RH. Conducir una capacitación continua con personal de oficina, ser profesional y un jugador del equipo. Responsabilidades Liderazgo al personal inmobiliario, llevar a cabo entrevistas con candidatos, supervisar onboarding, entrenamiento, aprobación de horarios y realizar discusiones trimestrales y evaluaciones anuales de acuerdo con las políticas, valores y estándares de la Compañía Equipo para lograr indicadores de rendimiento, ofrecer retroalimentación a asociados de bajo desempeño, y gestionar acciones disciplinaras en cooperación con recursos humanos Conducir una formación continua con el personal de la Oficina, prestar papeleos de arrendamiento, trabajo y otras necesidades operativas Debe motivar a los socios mediante programas de reconocimiento, formación y actividades de construcción de equipos para aumentar la moral y mejorar la productividad en la preparación y cumplimiento de las normas establecidas por la compañía Las exigencias de gestión del negocio de bienes raícios deben cumplirse dentro de cuatro etapas adecuadas y completar sus requisitos básicos como la aplicación de informes y estrategias financieras, así como tener experiencia laboral o servicios administrativos Los empleados Se requieren años 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 10 / Un nivel de tiempo necesario para responder a las solicitudes de administración de calidad de los clientes de negocios y condiciones de seguridad de la empresa; Para obtener más información, consulte el cartel de participación E-Verify y la carta del derecho al trabajo. RPM Living es un Empleador de Igualdad de Oportunidades. Si necesita ayuda para participar plenamente en nuestro proceso de solicitud o entrevista, comuníquese con nosotros a través de nuestra página web aquí y seleccione "Carieras" en el menú desplegable "Elige un tema".
3 days ago Be among the first 25 applicants
Overview
At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.
Responsibilities
Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards
Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR
Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs
Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity
Assist in budget preparation and ensure adherence to approved budgets
Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
Provide excellent customer service while maintaining the highest standards for resident service
Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship
Education and Experience
Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience
3+ years of related multi-family property management experience
Strong leadership and management skills
Team player, professional, and effective communication skills
Proficient in Microsoft Office Suite and property management software
A current, valid driver’s license is required
Qualifications
Physical Requirements:
May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to operate a computer, keyboard, mouse and other office equipment
Work Environment
This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
The office is an open setting which may include bright lights, constant noises and distractions
Company Information
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver’s license.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Marketing and Sales
#J-18808-Ljbffr
In Summary: The Community Manager will oversee all business operations at one of our apartment communities . The successful candidate will possess strong resident relations and interpersonal skills . Responsibilities Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments .
En Español: En RPM, estamos en el negocio de lo extraordinario. Creemos que la gente primero es el camino al éxito por eso ofrecemos los mejores salarios de la industria, beneficios integrales y un sendero de movilidad ascendente a través de capacitación profesional y educación. Únete a nosotros y comience su viaje extraordinario hoy mismo. Resumen La posición del Gerente Comunitario supervisará todas las operaciones comerciales en una de nuestras comunidades de apartamentos. El candidato exitoso poseerá fuertes relaciones con los residentes y habilidades interpersonales y tendrá la capacidad de comunicarse eficazmente, asumir el cargo, liderar, capacitarse en acciones disciplinarias en colaboración con las RH. Conducir una capacitación continua con personal de oficina, ser profesional y un jugador del equipo. Responsabilidades Liderazgo al personal inmobiliario, llevar a cabo entrevistas con candidatos, supervisar onboarding, entrenamiento, aprobación de horarios y realizar discusiones trimestrales y evaluaciones anuales de acuerdo con las políticas, valores y estándares de la Compañía Equipo para lograr indicadores de rendimiento, ofrecer retroalimentación a asociados de bajo desempeño, y gestionar acciones disciplinaras en cooperación con recursos humanos Conducir una formación continua con el personal de la Oficina, prestar papeleos de arrendamiento, trabajo y otras necesidades operativas Debe motivar a los socios mediante programas de reconocimiento, formación y actividades de construcción de equipos para aumentar la moral y mejorar la productividad en la preparación y cumplimiento de las normas establecidas por la compañía Las exigencias de gestión del negocio de bienes raícios deben cumplirse dentro de cuatro etapas adecuadas y completar sus requisitos básicos como la aplicación de informes y estrategias financieras, así como tener experiencia laboral o servicios administrativos Los empleados Se requieren años 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 10 / Un nivel de tiempo necesario para responder a las solicitudes de administración de calidad de los clientes de negocios y condiciones de seguridad de la empresa; Para obtener más información, consulte el cartel de participación E-Verify y la carta del derecho al trabajo. RPM Living es un Empleador de Igualdad de Oportunidades. Si necesita ayuda para participar plenamente en nuestro proceso de solicitud o entrevista, comuníquese con nosotros a través de nuestra página web aquí y seleccione "Carieras" en el menú desplegable "Elige un tema".