Lincoln Service Advisor
Apple Autos, Apple Valley, MN, United States
Automotive Lincoln Service Advisor
Company: Apple Valley Lincoln
(Top Minnesota Workplace)
Compensation:$42,000.00 - $100,000.00 a year
Join one of Minnesota’s Top Black Label Lincoln dealerships and work alongside the best in the industry. Take your career to the next level in our brand‑new, state‑of‑the‑art facility—where your skills, growth, and comfort truly matter.
Are you looking for a company that
supports you and your family ,
encourages you to make a difference , and helps you
champion your lifelong journey ? If so, Apple Autos invites you to build your career with our Lincoln brand, where refined service, meaningful relationships, and professional pride come together.
Apple Autos is a 6‑brand, 7‑location automotive company founded on the belief that people come before profit. Our vision is Famous for Extraordinary Customer Experiences—powered by people who are empowered to create trust, growth, and loyalty for a lifetime.
We are seeking a Lincoln Service Advisor to join our team at our newly built Lincoln facility, designed to deliver a truly premium ownership experience. As a Lincoln Service Advisor, you will serve as a trusted consultant and primary point of contact for our guests, providing personalized service aligned with Lincoln’s luxury and Black Label expectations.
What You’ll Do
Provide a warm, personalized welcome that reflects the Lincoln luxury experience
Conduct thoughtful consultations to understand customer needs, concerns, and expectations
Recommend maintenance and repair solutions consistent with Lincoln standards and customer priorities
Clearly explain services, pricing, and timelines with transparency and professionalism
Prepare precise service estimates and documentation
Actively communicate vehicle status updates and proactively manage expectations
Partner with technicians, parts, and leadership to ensure a seamless and efficient service process
Resolve questions and concerns with empathy, urgency, and confidence
Maintain accurate customer, vehicle, and repair records in the dealership DMS
Stay current on Lincoln product technology, service procedures, and evolving automotive trends
What You’ll Bring
Previous Service Advisor experience (luxury brand experience preferred)
Strong interpersonal and communication skills with a consultative approach
A customer‑first mindset with a passion for delivering exceptional experiences
Professional appearance and demeanor aligned with a premium brand
Proven problem‑solving and decision‑making skills
Ability to multitask and excel in a fast‑paced environment
Comfort with technology and dealership systems
Valid driver’s license
Benefits
Competitive Pay
Flexible Scheduling
Career growth and internal advancement opportunities
Professional and Respectful Work Environment
Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
Company Paid Life Insurance
Voluntary Life and Disability
Health Club Reimbursement
New and Used Vehicle, Parts, and Service Discounts
Vacation, Holiday, Volunteer Time Off
401k with a Company Matching Contribution
Employee Assistance programs
A professional, respectful, and people‑first culture
Why Work for Apple Autos
We believe in doing what’s right—for customers and employees
We promote from within and invest in your development
We encourage teamwork, positivity, and kindness
We empower employees to make decisions that create trust and loyalty
We recognize and celebrate our people through meaningful events and appreciation
Ranked a Top Workplace in Minnesota
Giving Back
Apple Autos has contributed over $1 million to organizations that help kids thrive, support veterans and their families, provide local grants and scholarships, and promote childhood health and wellness. When you join our team, you’re part of something bigger.
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
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Company: Apple Valley Lincoln
(Top Minnesota Workplace)
Compensation:$42,000.00 - $100,000.00 a year
Join one of Minnesota’s Top Black Label Lincoln dealerships and work alongside the best in the industry. Take your career to the next level in our brand‑new, state‑of‑the‑art facility—where your skills, growth, and comfort truly matter.
Are you looking for a company that
supports you and your family ,
encourages you to make a difference , and helps you
champion your lifelong journey ? If so, Apple Autos invites you to build your career with our Lincoln brand, where refined service, meaningful relationships, and professional pride come together.
Apple Autos is a 6‑brand, 7‑location automotive company founded on the belief that people come before profit. Our vision is Famous for Extraordinary Customer Experiences—powered by people who are empowered to create trust, growth, and loyalty for a lifetime.
We are seeking a Lincoln Service Advisor to join our team at our newly built Lincoln facility, designed to deliver a truly premium ownership experience. As a Lincoln Service Advisor, you will serve as a trusted consultant and primary point of contact for our guests, providing personalized service aligned with Lincoln’s luxury and Black Label expectations.
What You’ll Do
Provide a warm, personalized welcome that reflects the Lincoln luxury experience
Conduct thoughtful consultations to understand customer needs, concerns, and expectations
Recommend maintenance and repair solutions consistent with Lincoln standards and customer priorities
Clearly explain services, pricing, and timelines with transparency and professionalism
Prepare precise service estimates and documentation
Actively communicate vehicle status updates and proactively manage expectations
Partner with technicians, parts, and leadership to ensure a seamless and efficient service process
Resolve questions and concerns with empathy, urgency, and confidence
Maintain accurate customer, vehicle, and repair records in the dealership DMS
Stay current on Lincoln product technology, service procedures, and evolving automotive trends
What You’ll Bring
Previous Service Advisor experience (luxury brand experience preferred)
Strong interpersonal and communication skills with a consultative approach
A customer‑first mindset with a passion for delivering exceptional experiences
Professional appearance and demeanor aligned with a premium brand
Proven problem‑solving and decision‑making skills
Ability to multitask and excel in a fast‑paced environment
Comfort with technology and dealership systems
Valid driver’s license
Benefits
Competitive Pay
Flexible Scheduling
Career growth and internal advancement opportunities
Professional and Respectful Work Environment
Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
Company Paid Life Insurance
Voluntary Life and Disability
Health Club Reimbursement
New and Used Vehicle, Parts, and Service Discounts
Vacation, Holiday, Volunteer Time Off
401k with a Company Matching Contribution
Employee Assistance programs
A professional, respectful, and people‑first culture
Why Work for Apple Autos
We believe in doing what’s right—for customers and employees
We promote from within and invest in your development
We encourage teamwork, positivity, and kindness
We empower employees to make decisions that create trust and loyalty
We recognize and celebrate our people through meaningful events and appreciation
Ranked a Top Workplace in Minnesota
Giving Back
Apple Autos has contributed over $1 million to organizations that help kids thrive, support veterans and their families, provide local grants and scholarships, and promote childhood health and wellness. When you join our team, you’re part of something bigger.
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
#J-18808-Ljbffr