
Media Crisis Manager
Inside Higher Ed, Kennesaw, GA, United States
Job Summary Supports the planning and execution of strategic communications for the university community and stakeholders. Manages and coordinates the university's news and media team by overseeing public relations efforts that raise awareness and boost the university's reputation. Handles media inquiries, manages the team, and gathers and writes news content for the university's various media outlets. Supervises the media relations team and plays a key role on the university's crisis communication team.
Responsibilities Leads and directs daily activities of the communications team to ensure content aligns with the mission and strategic vision of the university
Serves as the main point of contact for the University's membership in The Conversation and develops a sustainable plan to support and encourage faculty participation
Maintains key areas of the university website to ensure information is kept current (About KSU, Rankings, Points of Pride)
Prepares stories and press releases for media and web distribution
Maintains media relationships and accurate and current media contact lists
Maintains the university experts' database, keeping it current
Drives team projects to completion with project management of deadlines, deliverables, and multiple constituencies
Coordinates with supervisor and members of staff for consistency of messaging and timely distribution of materials
Oversees media activities, elaborates on promoting the university and colleges, and works with the team to secure local, regional, and national media placements
Manages vendor relationships and services such as media monitoring, database, Expert File, and Newswise
Remains competent and current through professional reading, developing professional contacts, and attending professional development courses and/or training directed by the Assistant Vice President of Communications
Qualifications Educational Requirements
Bachelor's degree from an accredited institution of higher education in Communications, Marketing, Corporate Communications, or a related field.
Other Required Qualifications
Current, valid, and unrestricted driver's license
Required Experience
Five (5) years of experience in the related field
Preferred Qualifications
Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Experience working with the media
Strong managerial experience
Abilities
Able to work under pressure and set priorities in a fast-paced environment
Able to think critically and analytically
Adaptable and able to work independently and across teams
Strong sense of ownership and ability to work across organizational boundaries to ensure timely completion of tasks
Able to handle multiple tasks or projects at one time, meeting assigned deadlines
Knowledge, Skills, & Abilities
Knowledgeable of AP Style
Results-oriented, enthusiastic, resourceful, and creative with a can-do positive attitude
Exercises consistent sound judgment
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Skills
Strong writing skills
Organized, self-directed, and self-disciplined
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette
USG Core Values The University System of Georgia is comprised of 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization. More details on the USG values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and online at the USG policies.
Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment. The policy prohibits harassment or discrimination based on race, color, sex, sexual orientation, gender identity, ethnicity, religion, age, disability, or veteran status, among others. For more information or to file a complaint, contact the Office of Institutional Equity.
Other Information This is a supervisory position. This position does not have any financial responsibilities. This position may travel up to 25% - 49% of the time. This role is considered a position of trust. This position does not require a purchasing card (P-Card).
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Responsibilities Leads and directs daily activities of the communications team to ensure content aligns with the mission and strategic vision of the university
Serves as the main point of contact for the University's membership in The Conversation and develops a sustainable plan to support and encourage faculty participation
Maintains key areas of the university website to ensure information is kept current (About KSU, Rankings, Points of Pride)
Prepares stories and press releases for media and web distribution
Maintains media relationships and accurate and current media contact lists
Maintains the university experts' database, keeping it current
Drives team projects to completion with project management of deadlines, deliverables, and multiple constituencies
Coordinates with supervisor and members of staff for consistency of messaging and timely distribution of materials
Oversees media activities, elaborates on promoting the university and colleges, and works with the team to secure local, regional, and national media placements
Manages vendor relationships and services such as media monitoring, database, Expert File, and Newswise
Remains competent and current through professional reading, developing professional contacts, and attending professional development courses and/or training directed by the Assistant Vice President of Communications
Qualifications Educational Requirements
Bachelor's degree from an accredited institution of higher education in Communications, Marketing, Corporate Communications, or a related field.
Other Required Qualifications
Current, valid, and unrestricted driver's license
Required Experience
Five (5) years of experience in the related field
Preferred Qualifications
Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Experience working with the media
Strong managerial experience
Abilities
Able to work under pressure and set priorities in a fast-paced environment
Able to think critically and analytically
Adaptable and able to work independently and across teams
Strong sense of ownership and ability to work across organizational boundaries to ensure timely completion of tasks
Able to handle multiple tasks or projects at one time, meeting assigned deadlines
Knowledge, Skills, & Abilities
Knowledgeable of AP Style
Results-oriented, enthusiastic, resourceful, and creative with a can-do positive attitude
Exercises consistent sound judgment
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Skills
Strong writing skills
Organized, self-directed, and self-disciplined
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette
USG Core Values The University System of Georgia is comprised of 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization. More details on the USG values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and online at the USG policies.
Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment. The policy prohibits harassment or discrimination based on race, color, sex, sexual orientation, gender identity, ethnicity, religion, age, disability, or veteran status, among others. For more information or to file a complaint, contact the Office of Institutional Equity.
Other Information This is a supervisory position. This position does not have any financial responsibilities. This position may travel up to 25% - 49% of the time. This role is considered a position of trust. This position does not require a purchasing card (P-Card).
#J-18808-Ljbffr