Assistant Community Manager Job at South Oxford Management in Norwalk
South Oxford Management, Norwalk, CT, United States
Career Opportunities with South Oxford Management
Who We Are
South Oxford Management (SOM) is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for both our residents and team members. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.
How You Will Contribute
The Assistant Community Manager supports and assists the Community Manager in overseeing and general administration of the property, and performs related management functions with the daily operations of an apartment community. Monitors the company policies and procedures for their specific property.
Things You Will Do
Customer Service
Respond to resident concerns and coordinate maintenance requests
Support occupancy and retention goals by following up with potential and current residents
Communicate effectively and build relationships with residents through courteous and timely responses to needs and concerns
Conduct inspections to determine market readiness and implement high-quality standards of cleanliness and aesthetic appearance
Become a market expert by being abreast of the competition and the surrounding area
Visually inspect/prepare property (office, models, compactor, vacant, curb appeal, and amenity areas) daily for cleanliness
Conduct move-out inspections to determine applicable charges for damages
Assist in the financial and operational facets of the community
Prepare monthly close-out and financial reports
Process invoices for payment
Support financial performance through rent collection and expense control
Complete bank deposits, dispositions, and account reconciliations
Use the property management software to record, track, and report on all financial workings of the community
Responsible for the bad debt collection process
Initiate necessary lease violations, late rent notices, and evictions as needed
Leadership
Work closely with the Community Manager to ensure seamless community management and escalation as needed in the Community Manager’s absence
Perform additional duties as assigned by the Community Manager
Things You Will Need
High School diploma or equivalent; bachelor’s degree preferred
At least one year of leasing experience in residential property management
Willing to work a flexible schedule, including weekends and holidays
Knowledge of Yardi and other industry software preferred
Detail-oriented with experience in creating financial statements and reports
A sharp and professional appearance
Must be able to walk the property, which includes climbing stairs
Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies
Stand for extended periods of time
May be required to lift up to 25 pounds without assistance
Skills
Strong written and verbal communication skills
Computer literate and proficient in Microsoft Office applications (i.e., Word, EXCEL, Outlook, etc.)
Tech-savvy - able to learn/work with property management applications
Able to multitask and meet deadlines in a timely manner
What We Will Provide You
South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:
$26-30/hr. plus leasing pay and other bonuses
Medical/Rx
Vision
Employer Paid Life/AD&D
Voluntary Life/AD&D
Short Term Disability
Long Term Disability
Employee Assistance Program
Hospital Indemnity Plan
Critical Illness Plan
Legal/ID Theft Protection
Pet Insurance
401(k) Retirement w/ Match + Immediate Vesting
Paid Holidays and Time Off (3+ weeks)
Rent Discount (30%)
Tuition Reimbursement ($2,000/year)
Paid Parental Leave (4 weeks)
Employee Referral Bonus
Employee Rewards and Recognition
You’re exceptional. Let us make you feel it. Join our team.
South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford utilizes E-Verify , a web-based system that enables enrolled employers to verify the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, subject to state law.
South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol, as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants who refuse to take a test or fail to cooperate with test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant, provided this is permitted by state law.
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Who We Are
South Oxford Management (SOM) is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for both our residents and team members. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.
How You Will Contribute
The Assistant Community Manager supports and assists the Community Manager in overseeing and general administration of the property, and performs related management functions with the daily operations of an apartment community. Monitors the company policies and procedures for their specific property.
Things You Will Do
Customer Service
Respond to resident concerns and coordinate maintenance requests
Support occupancy and retention goals by following up with potential and current residents
Communicate effectively and build relationships with residents through courteous and timely responses to needs and concerns
Conduct inspections to determine market readiness and implement high-quality standards of cleanliness and aesthetic appearance
Become a market expert by being abreast of the competition and the surrounding area
Visually inspect/prepare property (office, models, compactor, vacant, curb appeal, and amenity areas) daily for cleanliness
Conduct move-out inspections to determine applicable charges for damages
Assist in the financial and operational facets of the community
Prepare monthly close-out and financial reports
Process invoices for payment
Support financial performance through rent collection and expense control
Complete bank deposits, dispositions, and account reconciliations
Use the property management software to record, track, and report on all financial workings of the community
Responsible for the bad debt collection process
Initiate necessary lease violations, late rent notices, and evictions as needed
Leadership
Work closely with the Community Manager to ensure seamless community management and escalation as needed in the Community Manager’s absence
Perform additional duties as assigned by the Community Manager
Things You Will Need
High School diploma or equivalent; bachelor’s degree preferred
At least one year of leasing experience in residential property management
Willing to work a flexible schedule, including weekends and holidays
Knowledge of Yardi and other industry software preferred
Detail-oriented with experience in creating financial statements and reports
A sharp and professional appearance
Must be able to walk the property, which includes climbing stairs
Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies
Stand for extended periods of time
May be required to lift up to 25 pounds without assistance
Skills
Strong written and verbal communication skills
Computer literate and proficient in Microsoft Office applications (i.e., Word, EXCEL, Outlook, etc.)
Tech-savvy - able to learn/work with property management applications
Able to multitask and meet deadlines in a timely manner
What We Will Provide You
South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:
$26-30/hr. plus leasing pay and other bonuses
Medical/Rx
Vision
Employer Paid Life/AD&D
Voluntary Life/AD&D
Short Term Disability
Long Term Disability
Employee Assistance Program
Hospital Indemnity Plan
Critical Illness Plan
Legal/ID Theft Protection
Pet Insurance
401(k) Retirement w/ Match + Immediate Vesting
Paid Holidays and Time Off (3+ weeks)
Rent Discount (30%)
Tuition Reimbursement ($2,000/year)
Paid Parental Leave (4 weeks)
Employee Referral Bonus
Employee Rewards and Recognition
You’re exceptional. Let us make you feel it. Join our team.
South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford utilizes E-Verify , a web-based system that enables enrolled employers to verify the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, subject to state law.
South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol, as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants who refuse to take a test or fail to cooperate with test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant, provided this is permitted by state law.
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