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Core Spaces is hiring: Senior Community Manager in Raleigh

Core Spaces, Raleigh, NC, United States


Who We Are
Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.

What We Do
Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (BTR) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core’s student housing portfolio includes over 59,000 beds currently owned or managed, with a pipeline of over 50,930 beds in various stages of development. Core’s BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit www.corespaces.com. Portfolio and pipeline numbers as of Q4 2025

Benefits That Matter

A culture that provides you with a sense of belonging

Competitive pay that values your contributions

Generous PTO to disconnect or celebrate life milestones

Paid 14+ holidays, including your birthday, to disconnect and celebrate

Cell phone stipend included

Paid Parental Leave that begins after 90 days

Paid volunteer time off to give back to your community

Robust health plan options that begin within at least 30 days of your employment

Yearly subscription to a meditation app for personal wellness

An environment that provides you a voice to share your perspectives

Employee Assistance Program (EAP) for confidential support services

Company retirement options including 401(k) + matching & Roth option

Position Overview
As the Senior Community Manager , you will be responsible for creating exceptional resident experiences, effective leasing administration, staff management, financial reporting, and marketing strategies across multiple properties. Your leadership, strategic oversight, and attention to detail will contribute to the success of our communities and elevate our residents' living experiences. This role requires a people-first approach and will drive high performance across the portfolio, ensuring optimal operations, strong university relationships, and resident satisfaction.

What You Will Do
Leadership and Staff Management:

Lead and supervise all community staff, ensuring optimal team performance, continuous development, and a collaborative, high-performance environment.

Recruit, train, and, when necessary, terminate team members in accordance with company policies.

Manage staff schedules, oversee property payroll submissions, and ensure resources are efficiently allocated across sites.

Conduct regular check-ins with other sites to ensure they have the appropriate tools and resources.

Provide support to teams when short-staffed or behind in leasing, follow-ups, renewals, and outreach efforts.

Mentor other Community Managers within the portfolio to enhance skills and performance.

Property Operations:

Maintain all properties to the highest standards, ensuring compliance with company guidelines and driving consistent improvements.

Oversee and implement property reporting requirements, analyzing results to identify areas for operational enhancements.

Negotiate vendor contracts, explore shared maintenance personnel opportunities, and evaluate vendor utilization across the portfolio to maximize savings and leverage scale.

Lead strategic and operational initiatives across all assigned properties to optimize performance and efficiency.

Resident and University Relations:

Build and maintain positive relationships with residents, universities, and other stakeholders, ensuring needs are addressed promptly.

Execute quarterly Reputation Management Plans and review them with the Regional Manager.

Leverage university partnerships for operational advantages across multiple sites.

Serve as upper-level management in handling escalated resident and guarantor concerns to ensure swift resolution.

Compliance and Standards:

Enforce compliance with all company policies, procedures, and legal requirements.

Uphold brand and company standards, ensuring that the properties are consistently presented in an exceptional manner.

Special Projects and Reporting:

Collaborate closely with the Regional Manager on special projects and assignments, contributing innovative ideas and strategic insights.

Complete all assigned HR/People Operations-related tasks with meticulous attention to detail.

Lead or participate in cross-property initiatives to drive operational efficiency and enhance the resident experience.

Other:

Must be able to work a full shift/required work schedule onsite at the property.

Must be available for additional hours including evenings, weekends, and overtime when necessary.

Must be available to assist with move-outs, turn, and move-ins that extend beyond normal full-time hours.

Perform all other duties and tasks as assigned by management

Must be able to complete all physical requirements of this role with or without a reasonable accommodation

Occasional travel may be necessary as needed

Ideally, You'll Have

High School graduate; college degree preferred but not required.

Minimum 5 years of experience as Property Manager in Student housing

Exceptional leadership skills with a proven ability to motivate and guide teams.

Proficient in Microsoft Office/Google Suite and Windows and/or Apple operating systems.

You'll crush it if you have experience with

Student Housing operations experience.

Experience with Entrata and Yardi Software(s).

Strategic portfolio management and cross-property leadership.

Preferred industry experience

Preferred Software Experience

Organizational Structure
Reports to: Regional Manager

Direct Reports: All Community Staff

Disclaimer
Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

Additional Compensation
$7K quarterly bonus potential ($28K total/yr) + percent of renewal leasing commissions

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