Community Manager - VOX Job at Greystar in Los Angeles

Community Manager - VOX page is loaded## Community Manager - VOXlocations: VOX, Los Angeles, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R0182512**ABOUT GREYSTAR**Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .**JOB DESCRIPTION SUMMARY**This role manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.**JOB DESCRIPTION****Property Type: Stabilized Unit Count: 910 Schedule: Monday-Friday Requirements: 3-5 years of experience as a Community Manager (Experience with Luxury Apartment and Proficiency using Yardi)****Housing Discount: This position is eligible for a 100% housing discount**• Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.• Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.• Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.• Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.• Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.• Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.• For California Only: Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized.#LI-LA1The annual salary range for this position is $100,000 - $110,000 (Los Angeles, CA)BASIC KNOWLEDGE & QUALIFICATIONS: • Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or related field. • 4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team • Ability to manage multiple priorities in a fast-paced environment. • Excellent communication, conflict resolution, and customer service skills. • Detail-oriented and self-motivated with the ability to work independently, as a leader, and as a collaborative member of a team.SPECIALIZED SKILLS:• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.• Incumbents must have valid driver’s license to drive a golf cart on property and must ensure all other on-site staff that has access to drive the golf cart also has a valid driver’s license.• Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents.• Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite).• Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.TRAVEL / PHYSICAL DEMANDS:• Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. • Incumbents must be able to physically access all exterior and interior parts of the community and amenities. • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. • Routine, local travel may be required to make bank deposits, attend training classes and outreach events, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.**Additional Compensation**:Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.* *Corporate Positions*: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.* *Onsite Property Positions*: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.**Robust Benefits Offered\*:*** Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
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In Summary: Community Manager is responsible for managing the lease process by managing the California specific lease documents to ensure all lease documents are complete, compliant, and consistently . The position is eligible for a 100% housing discount . The annual salary for this position is $100, - $110,000 (LA1)

En Español: GREYSTAR es una plataforma inmobiliaria global líder y totalmente integrada que ofrece experiencia en administración de propiedades, gestión de inversiones, desarrollo y servicios de construcción en viviendas de alquiler de calidad institucional. Con sede en Charleston, Carolina del Sur, Greystar gestiona y opera más de $ 300 mil millones de bienes raíces en más de 250 mercados a nivel mundial con oficinas en toda América del Norte, Europa, Sudamérica y la región Asia-Pacífico. Para obtener más información, visite .**JOB DESCRIPTION SUMARIO **Esta función gestiona las operaciones diarias de una propiedad asignada incluyendo la gestión de los miembros del equipo, actividades cotidianas y recursos de la propiedad para lograr objetivos financieros y operativos presupuestados establecidos, y asegura que el funcionamiento de la vivienda cumple con las políticas y procedimientos de la Compañía, Vivienda Justa, según se establece en la Ley sobre Discapacidades, Acta de Informe Jurídico de Crédito, y otras leyes y regulaciones que rigen las operaciones de viviendas multifamiliares.**JOB Descripción****Tipo de Propiedad: Unidad Estabilizada Cuenta: 910 Ordenario: Requisitos de compra-viernes: 3-5 años de experiencia como administrador comunitario (Experiencia con Apartamentos de lujo y Proyectos) **Housing Discounting modalidad: esta posición es elegible para los proveedores de servicios de alquiler a domicilio por medio de un plazo prolongado. Asegura que los miembros del equipo de mantenimiento de la propiedad cumplan con las normas de la Compañía en cuanto a responder y completar solicitudes de servicio para residentes.• Realiza inspecciones regulares de propiedades y toma medidas apropiadas para garantizar que los aspectos físicos de las propiedades, terrenos, edificios y comodidades cumplen con los estándares establecidos de seguridad, limpieza y apariencia general y atractivo. • Supervisa al personal inmobiliario mediante entrevistas, contratación, orientación y capacitación de empleados, y gestiona su desempeño de acuerdo con las políticas, valores y prácticas comerciales de la compañía. • Un mínimo de 4-6 años de experiencia relevante que demuestre la aplicación de antecedentes en gestión inmobiliaria, ventas, marketing y servicio al cliente suficientes para gestionar el funcionamiento diario de una comunidad de apartamentos, resolver las quejas y problemas del cliente, completar registros financieros, documentos e informes, aumentar los ingresos por ventas y coordinar el trabajo de un equipo. • Orientados a los detalles y motivados por sí mismos con la capacidad de trabajar independientemente, como líder y miembro colaborativo de un equipo.Capacidades especializadas:• Los titulares deben poseer todas las licencias y/o certificaciones requeridas por jurisdicciones estatales y locales.• Los titulares deberán tener una licencia de conducir válida para manejar un carrito de golf en propiedad y deben asegurarse de que todo el resto del personal local que tenga acceso al carro también tiene una licenza de conductor válida.• Conocimiento en Internet, procesamiento de textos, hojas de cálculo y programas de gestión de bases de datos para completar informes necesarios y documentos de empleo.• Fuerte competencia en el uso de software de mantenimiento de propiedades (preferiblemente libras Entrata, Yardi e/o OneSite).• Habilidades de administración y supervisión suficientes para contratar, elevar, evaluar miembros de equipos especiales y maniobras, incluidos elementos físicos / PHELVALIC. • Se pueden requerir viajes de rutina y locales para realizar depósitos bancarios, asistir a clases formativas y eventos informativos u otras situaciones necesarias para el cumplimiento de algunas o todas las responsabilidades diarias de este puesto.**Compensación adicional**:Muchos factores determinan la remuneración del empleado dentro del rango publicado incluyendo los requisitos empresariales, experiencia previa, habilidades actuales y ubicación geográfica.* *Posiciones corporativas*: Además del salario básico, esta función puede ser elegible para participar en un programa de bonificación trimestral o anual basado en el rendimiento individual y empresarial.