Network Operations Center Technician - Broadcast
Creative Technology UK, Dallas, TX, United States
Network Operations Center Technician - Broadcast
We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV, and more. For over 35 years, our clients have trusted us to deliver live production, live events, and virtual production solutions, anytime, anywhere.
Purpose:
Supporting various high‑profile media clients, NEP Group is seeking a broadcast Technician for our Network Operations Center (NOC). This team manages and monitors inbound/outbound transmission, ad insertion, feed routing, and overall video/audio/closed‑caption quality for marquee sporting events and other live content. The Technician will join this new and expanding team, providing the support and maintenance activities required to meet client requirements and operate to NEP standards. The position will require schedule flexibility, including weekends, late nights, and holidays. We are looking for a driven, self‑motivated individual who is well organized and can remain calm and focused under pressure.
Responsibilities
Vigilantly protect live streams by simulating the viewer experience and constantly checking for proper audio, video, closed captioning, and picture quality.
Switch the contribution feeds for a game in various languages (on MCR count).
Monitor commercial playout and modify playlists as needed.
Monitor for system failures or quality issues and execute manual failovers if needed.
Follow along with feed check‑in to confirm end‑to‑end signal.
Set up and test systems with clients prior to becoming a live air event on the day of air.
Monitor games and elevate any issues to the Supervisor on shift.
Monitor and maintain the continuity and availability of live broadcast.
Count in and out of Studio & Truck segments and commercial breaks.
Work with the guidance of the Supervisor and Engineers to promptly recover from any on‑air discrepancies.
Troubleshoot technical issues and elevate to Engineer‑in‑Charge or providers.
Report and document technical issues – including logging of on‑air discrepancies.
Operate all broadcast equipment and technology within assigned operating areas.
Proactively engage with the Supervisor to develop expertise and learn new skills.
Position Requirements
Schedule flexibility with the ability to work late nights, weekends, and holidays.
Works well under the pressure of Live Television.
General understanding and experience with broadcast routers, video/audio monitoring, playout/ad insertion, and other television technology.
Ability to read scopes and basic understanding of broadcast and streaming systems.
Team player prepared to learn new skills, embrace and nurture a culture of change and positive attitude.
Strong written, verbal, and interpersonal communication skills in English; Spanish and/or French skills beneficial.
Sports fan and knowledge is a plus.
2‑4 years’ experience AND 4‑year degree (or additional experience).
#J-18808-Ljbffr
We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV, and more. For over 35 years, our clients have trusted us to deliver live production, live events, and virtual production solutions, anytime, anywhere.
Purpose:
Supporting various high‑profile media clients, NEP Group is seeking a broadcast Technician for our Network Operations Center (NOC). This team manages and monitors inbound/outbound transmission, ad insertion, feed routing, and overall video/audio/closed‑caption quality for marquee sporting events and other live content. The Technician will join this new and expanding team, providing the support and maintenance activities required to meet client requirements and operate to NEP standards. The position will require schedule flexibility, including weekends, late nights, and holidays. We are looking for a driven, self‑motivated individual who is well organized and can remain calm and focused under pressure.
Responsibilities
Vigilantly protect live streams by simulating the viewer experience and constantly checking for proper audio, video, closed captioning, and picture quality.
Switch the contribution feeds for a game in various languages (on MCR count).
Monitor commercial playout and modify playlists as needed.
Monitor for system failures or quality issues and execute manual failovers if needed.
Follow along with feed check‑in to confirm end‑to‑end signal.
Set up and test systems with clients prior to becoming a live air event on the day of air.
Monitor games and elevate any issues to the Supervisor on shift.
Monitor and maintain the continuity and availability of live broadcast.
Count in and out of Studio & Truck segments and commercial breaks.
Work with the guidance of the Supervisor and Engineers to promptly recover from any on‑air discrepancies.
Troubleshoot technical issues and elevate to Engineer‑in‑Charge or providers.
Report and document technical issues – including logging of on‑air discrepancies.
Operate all broadcast equipment and technology within assigned operating areas.
Proactively engage with the Supervisor to develop expertise and learn new skills.
Position Requirements
Schedule flexibility with the ability to work late nights, weekends, and holidays.
Works well under the pressure of Live Television.
General understanding and experience with broadcast routers, video/audio monitoring, playout/ad insertion, and other television technology.
Ability to read scopes and basic understanding of broadcast and streaming systems.
Team player prepared to learn new skills, embrace and nurture a culture of change and positive attitude.
Strong written, verbal, and interpersonal communication skills in English; Spanish and/or French skills beneficial.
Sports fan and knowledge is a plus.
2‑4 years’ experience AND 4‑year degree (or additional experience).
#J-18808-Ljbffr