Associate Operations Coordinator
LHH, Memphis, TN, United States
Associate Operations Coordinator
LHH Recruitment Solutions is hiring an Associate Operations Coordinator to support day-to-day operational and customer service activities. This is an onsite role based in Memphis, TN, offering full-time hours in a fast-paced, team-oriented environment.
Key Responsibilities
Provide shipment information and support operational processes with accuracy and efficiency
Create and activate orders, build and assign loads, and schedule appointments
Track and trace shipments, enter events, and support invoicing activities
Monitor task boards and assigned email inboxes to respond to customer and carrier requests
Document events in accordance with standard operating procedures (SOPs) and escalate issues when necessary
Validate and maintain accurate load data in internal systems
Follow through on customer and carrier requests to ensure timely resolution and satisfaction
Perform additional duties as assigned based on team needs
Required Qualifications
High school diploma or GED
Previous customer service experience
Strong attention to detail and ability to work accurately in a deadline-driven environment
Ability to communicate clearly and professionally
Preferred Qualifications
Bachelor's degree from an accredited college or university
Basic proficiency with Microsoft Office (Outlook, Excel, Word)
Customer service experience in a call center or similar environment
Strong communication, prioritization, and time management skills
Ability to work evenings and/or weekends, if required for the role
Work Environment
Onsite position in Memphis, TN
Fast-paced, collaborative setting
Full-time hours
Pay & Benefits
$20 per hour
Benefits may be available to contract employees depending on assignment length and eligibility
LHH Recruitment Solutions is an Equal Opportunity Employer and values diversity, equity, and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
LHH Recruitment Solutions is hiring an Associate Operations Coordinator to support day-to-day operational and customer service activities. This is an onsite role based in Memphis, TN, offering full-time hours in a fast-paced, team-oriented environment.
Key Responsibilities
Provide shipment information and support operational processes with accuracy and efficiency
Create and activate orders, build and assign loads, and schedule appointments
Track and trace shipments, enter events, and support invoicing activities
Monitor task boards and assigned email inboxes to respond to customer and carrier requests
Document events in accordance with standard operating procedures (SOPs) and escalate issues when necessary
Validate and maintain accurate load data in internal systems
Follow through on customer and carrier requests to ensure timely resolution and satisfaction
Perform additional duties as assigned based on team needs
Required Qualifications
High school diploma or GED
Previous customer service experience
Strong attention to detail and ability to work accurately in a deadline-driven environment
Ability to communicate clearly and professionally
Preferred Qualifications
Bachelor's degree from an accredited college or university
Basic proficiency with Microsoft Office (Outlook, Excel, Word)
Customer service experience in a call center or similar environment
Strong communication, prioritization, and time management skills
Ability to work evenings and/or weekends, if required for the role
Work Environment
Onsite position in Memphis, TN
Fast-paced, collaborative setting
Full-time hours
Pay & Benefits
$20 per hour
Benefits may be available to contract employees depending on assignment length and eligibility
LHH Recruitment Solutions is an Equal Opportunity Employer and values diversity, equity, and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.