UPA dba UPholdings is hiring: Community Partnership Manager in Chicago
UPA dba UPholdings, Chicago, IL, United States
Description
Job Summary: The Community Partnership Manager (CPM) is responsible for driving partnership development, service coordination, and compliance reporting for Permanent Supportive Housing (PSH) projects. This role ensures timely, accurate, and actionable reporting aligned with departmental goals, supports accountability, and fosters data-driven decision-making across sites. The CPM coordinates wrap-around service plans, documents service provider interactions, hosts resident meetings, and supports the implementation of internal and external reporting systems.
•This role is a hybrid, regional role responsible for Northwest Cook County and Northern Indiana — a region spanning approximately 200 miles. The role will require multiple days on the road, significant travel time, and a strong onsite presence.
Duties & Responsibilities
Reporting & Accountability
Oversee the implementation of service plans and ensure documentation is accurate and timely.
Collect data and measure impact to support service compliance requirements at assigned properties
Analyze compliance and service quality, identify gaps in services, elevate partner issues, and track HMIS quality.
Maintain internal reporting databases and monitor due dates/submissions.
Partnership Development
Engage with Continuums of Care (CoC), service providers, community groups, and stakeholders.
Secure MOUs or commitment letters to support service compliance requirements at assigned properties.
Monitor local/state policy shifts impacting PSH projects.
Resident & Community Engagement
Host and coordinate resident meetings & events to foster community engagement.
Identify additional partners and opportunities to enhance resident support.
Team Leadership & Staff Development
Provide direct supervision and support to Tenant Support Managers, ensuring effective service delivery and adherence to organizational standards.
Provide support to Tenant Support Managers, Property Management, Service Providers and other Partners to ensure coordinated resident support.
Knowledge, Skills & Abilities
Strong leadership and interpersonal skills with a high degree of initiative.
Excellent communication and stakeholder management abilities.
Strong communication skills, both oral and written, with proven problem‑solving abilities.
Excellent organizational and analytical skills.
Strong analytical and reporting skills, with proficiency in Microsoft 365 Suite.
Familiarity with compliance reporting, HMIS, and PSH service models.
Ability to work in a fast‑paced, flexible environment.
Demonstrated safe driving practices and ability to follow directions.
Education & Experience
High School Diploma or GED required. Bachelor's degree in a related field preferred.
Minimum of 3 years experience in service planning and delivery for marginalized communities.
Must have a valid driver's license, clean driving record, and ability to travel between work locations.
Physical Demands
Mobility within the buildings and about the property including climbing stairs, navigating uneven terrain, and inspecting various areas.
Sit for extended periods while using a computer, phone, or other office equipment.
Occasional lifting and carrying of objects up to 20 pounds.
Ability to travel between work locations and attend meetings as needed.
Other Duties
This job description does not encompass all responsibilities and activities of the position. Management may add or change duties as needed.
EEO Statement
UPHoldings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, promotion, termination, compensation, and training.
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In Summary: The Community Partnership Manager is responsible for driving partnership development, service coordination, and compliance reporting for Permanent Supportive Housing (PSH) projects . The role is a hybrid, regional role responsible for Northwest Cook County and Northern Indiana . The CPM coordinates wrap-around service plans, documents service provider interactions, hosts resident meetings, and supports implementation of internal and external reporting systems .
En Español: Descripción del trabajo Resumen: El Gerente de Asociación Comunitaria (CPM) es responsable de impulsar el desarrollo de la asociación, la coordinación de servicios y los informes de cumplimiento para proyectos de Vivienda Permanente de Apoyo (PSH). Esta función garantiza un informe oportuno, preciso y accionable alineado con las metas departamentales, apoya la rendición de cuentas y fomenta la toma de decisiones basada en datos a través de sitios. El papel requerirá varios días en la carretera, un tiempo de viaje significativo y una fuerte presencia in situ. Duties & Responsibilities Reporting & Accountability Supervisar la implementación de los planes de servicio y garantizar que la documentación sea precisa y oportuna. Recopilar datos y medir el impacto para apoyar los requisitos de cumplimiento del servicio en las propiedades asignadas Analizar el cumplimientos y la calidad del servicio, identificar lagunas en los servicios, elevar los problemas de socios y rastrear la calidad de HMIS. Mantener bases de datos de informes internos y monitorear fechas / envíos. Desarrollo de asociaciones Engañar con continuidad de atención (CoC), proveedores de servicios, grupos comunitarios y partes interesadas. Demonstrar MOUs o cartas de compromiso para respaldar los requerimientos de conformidad al servicio en los establecimientos asignados. Monitorear cambios locales/estatales que afectan a proyectos PSH 365. Licenciatura en un campo relacionado preferido. Un mínimo de 3 años de experiencia en planificación y entrega de servicios para comunidades marginadas. Debe tener una licencia de conducir válida, registro de manejo limpio y capacidad para viajar entre lugares de trabajo. Demandas físicas Movilidad dentro de los edificios y sobre la propiedad incluyendo subir escaleras, navegar por terrenos irregulares e inspeccionar varias áreas. Sentarse durante largos períodos mientras utiliza una computadora, teléfono u otro equipo de oficina. Levantar y llevar objetos ocasionalmente hasta 20 libras. Capacidad para desplazarse entre sitios de trabajo y asistir según sea necesario.
Job Summary: The Community Partnership Manager (CPM) is responsible for driving partnership development, service coordination, and compliance reporting for Permanent Supportive Housing (PSH) projects. This role ensures timely, accurate, and actionable reporting aligned with departmental goals, supports accountability, and fosters data-driven decision-making across sites. The CPM coordinates wrap-around service plans, documents service provider interactions, hosts resident meetings, and supports the implementation of internal and external reporting systems.
•This role is a hybrid, regional role responsible for Northwest Cook County and Northern Indiana — a region spanning approximately 200 miles. The role will require multiple days on the road, significant travel time, and a strong onsite presence.
Duties & Responsibilities
Reporting & Accountability
Oversee the implementation of service plans and ensure documentation is accurate and timely.
Collect data and measure impact to support service compliance requirements at assigned properties
Analyze compliance and service quality, identify gaps in services, elevate partner issues, and track HMIS quality.
Maintain internal reporting databases and monitor due dates/submissions.
Partnership Development
Engage with Continuums of Care (CoC), service providers, community groups, and stakeholders.
Secure MOUs or commitment letters to support service compliance requirements at assigned properties.
Monitor local/state policy shifts impacting PSH projects.
Resident & Community Engagement
Host and coordinate resident meetings & events to foster community engagement.
Identify additional partners and opportunities to enhance resident support.
Team Leadership & Staff Development
Provide direct supervision and support to Tenant Support Managers, ensuring effective service delivery and adherence to organizational standards.
Provide support to Tenant Support Managers, Property Management, Service Providers and other Partners to ensure coordinated resident support.
Knowledge, Skills & Abilities
Strong leadership and interpersonal skills with a high degree of initiative.
Excellent communication and stakeholder management abilities.
Strong communication skills, both oral and written, with proven problem‑solving abilities.
Excellent organizational and analytical skills.
Strong analytical and reporting skills, with proficiency in Microsoft 365 Suite.
Familiarity with compliance reporting, HMIS, and PSH service models.
Ability to work in a fast‑paced, flexible environment.
Demonstrated safe driving practices and ability to follow directions.
Education & Experience
High School Diploma or GED required. Bachelor's degree in a related field preferred.
Minimum of 3 years experience in service planning and delivery for marginalized communities.
Must have a valid driver's license, clean driving record, and ability to travel between work locations.
Physical Demands
Mobility within the buildings and about the property including climbing stairs, navigating uneven terrain, and inspecting various areas.
Sit for extended periods while using a computer, phone, or other office equipment.
Occasional lifting and carrying of objects up to 20 pounds.
Ability to travel between work locations and attend meetings as needed.
Other Duties
This job description does not encompass all responsibilities and activities of the position. Management may add or change duties as needed.
EEO Statement
UPHoldings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, promotion, termination, compensation, and training.
#J-18808-Ljbffr
In Summary: The Community Partnership Manager is responsible for driving partnership development, service coordination, and compliance reporting for Permanent Supportive Housing (PSH) projects . The role is a hybrid, regional role responsible for Northwest Cook County and Northern Indiana . The CPM coordinates wrap-around service plans, documents service provider interactions, hosts resident meetings, and supports implementation of internal and external reporting systems .
En Español: Descripción del trabajo Resumen: El Gerente de Asociación Comunitaria (CPM) es responsable de impulsar el desarrollo de la asociación, la coordinación de servicios y los informes de cumplimiento para proyectos de Vivienda Permanente de Apoyo (PSH). Esta función garantiza un informe oportuno, preciso y accionable alineado con las metas departamentales, apoya la rendición de cuentas y fomenta la toma de decisiones basada en datos a través de sitios. El papel requerirá varios días en la carretera, un tiempo de viaje significativo y una fuerte presencia in situ. Duties & Responsibilities Reporting & Accountability Supervisar la implementación de los planes de servicio y garantizar que la documentación sea precisa y oportuna. Recopilar datos y medir el impacto para apoyar los requisitos de cumplimiento del servicio en las propiedades asignadas Analizar el cumplimientos y la calidad del servicio, identificar lagunas en los servicios, elevar los problemas de socios y rastrear la calidad de HMIS. Mantener bases de datos de informes internos y monitorear fechas / envíos. Desarrollo de asociaciones Engañar con continuidad de atención (CoC), proveedores de servicios, grupos comunitarios y partes interesadas. Demonstrar MOUs o cartas de compromiso para respaldar los requerimientos de conformidad al servicio en los establecimientos asignados. Monitorear cambios locales/estatales que afectan a proyectos PSH 365. Licenciatura en un campo relacionado preferido. Un mínimo de 3 años de experiencia en planificación y entrega de servicios para comunidades marginadas. Debe tener una licencia de conducir válida, registro de manejo limpio y capacidad para viajar entre lugares de trabajo. Demandas físicas Movilidad dentro de los edificios y sobre la propiedad incluyendo subir escaleras, navegar por terrenos irregulares e inspeccionar varias áreas. Sentarse durante largos períodos mientras utiliza una computadora, teléfono u otro equipo de oficina. Levantar y llevar objetos ocasionalmente hasta 20 libras. Capacidad para desplazarse entre sitios de trabajo y asistir según sea necesario.