Intake Worker (Shelter Advocate)

The Salvation Army Emergency Lodge provides a wide variety of services to those in need. Since 1979, the 120-bed Emergency Lodge, located at 1730 N 7th St. in Milwaukee, has provided emergency shelter to homeless individuals and families with children. If you want to help make a difference by serving your community and helping those in need, apply now!

This is a second shift position with hours from 3:00PM-11:00PM.

The Intake Worker will provide support to the Social Services Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.

About the role:

• Monitors room assignments and distributes basic necessities.


• Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed.


• Assist with client need, refer to case manager as appropriate.


• Provide de-escalation and crisis response.


• Answers telephone calls, taking messages when appropriate.


• Ensures shift is documented according to procedures.


• Performs room inspections.

Education: High school diploma or equivalent

Certifications: N/A

Experience: Experience working with the homeless population desirable

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.