Unified Communications Onsite Specialist
Methodist Le Bonheur Healthcare, Memphis, TN, United States
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
From a staff position, under general supervision, you will function as a member of multi-disciplinary teams and work on complex Clinical and Business Information Technologies. You will demonstrate strong analytical skills, design, develop, enhance, and test complex telecommunications systems using various tools to support business and clinical operations, and model appropriate behavior as exemplified by MLH Mission, Vision and Values.
What You Will Do
Assists in identifying and planning for current and future customer requirements. Recommends techniques, procedures, and applications to meet customers’ needs.
Ensures efficiency and logical soundness in assigned applications.
Reviews, recommends and implements data security, integrity, backup and recovery procedures.
Responds on an on‑call basis to application and customer problems.
Education / Formal Training Requirements
Required – Associate’s Degree in Computer Sciences.
Preferred – High School Diploma or Equivalent.
Work Experience Requirements
Required – Telecommunications 3-5 years.
Knowledge, Skills and Abilities
Demonstrated potential for leadership.
Demonstrated ability to exercise sound judgment.
Demonstrated oral and written communication skills.
Supervision Provided by this Position
There are no supervisory or lead responsibilities assigned to this position.
Physical Demands
Subject to call‑back at all times. Must provide own transportation. Ability to travel to any area of the organization, both local and remote as needed.
Subject to standard office working conditions with intermittent exposure to noisy computer equipment.
Required to sit for extended periods.
Ability to understand complex verbal and written communications, and respond verbally or in writing as appropriate. Typical mediums of communication include face‑to‑face dialogue, telephone, memos, and electronic mail.
Ability to interpret equipment status indicators to determine appropriate operating condition. Indicators may include visual and/or auditory techniques or cues.
Ability to read and understand technical manuals and other documentation to determine correct action, safety precautions, and other conditions of proper hardware and software operation.
Ability to work varying hours due to the accessibility of individuals or equipment involved in different projects, the need to minimize system downtime or customer interruption, or to recover from hardware or software failures.
Will occasionally experience stressful working conditions due to tight project schedules and hardware or software problems.
Ability to occasionally lift and/or move equipment up to 25 pounds without assistance. Must occasionally lift and/or move equipment up to 40 pounds with assistance.
Ability to occasionally crouch, kneel, bend and/or crawl to access, inspect, connect, position or perform other operations on equipment. Some locations, such as customer or equipment locations, may present very close quarters.
Ability to occasionally use small hand tools and be able to manipulate small equipment components such as screws, nuts, or other fastening devices as usually found on computer equipment.
Subject to regular periods of repetitive hand motion in the operation of computer terminals and other equipment.
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From a staff position, under general supervision, you will function as a member of multi-disciplinary teams and work on complex Clinical and Business Information Technologies. You will demonstrate strong analytical skills, design, develop, enhance, and test complex telecommunications systems using various tools to support business and clinical operations, and model appropriate behavior as exemplified by MLH Mission, Vision and Values.
What You Will Do
Assists in identifying and planning for current and future customer requirements. Recommends techniques, procedures, and applications to meet customers’ needs.
Ensures efficiency and logical soundness in assigned applications.
Reviews, recommends and implements data security, integrity, backup and recovery procedures.
Responds on an on‑call basis to application and customer problems.
Education / Formal Training Requirements
Required – Associate’s Degree in Computer Sciences.
Preferred – High School Diploma or Equivalent.
Work Experience Requirements
Required – Telecommunications 3-5 years.
Knowledge, Skills and Abilities
Demonstrated potential for leadership.
Demonstrated ability to exercise sound judgment.
Demonstrated oral and written communication skills.
Supervision Provided by this Position
There are no supervisory or lead responsibilities assigned to this position.
Physical Demands
Subject to call‑back at all times. Must provide own transportation. Ability to travel to any area of the organization, both local and remote as needed.
Subject to standard office working conditions with intermittent exposure to noisy computer equipment.
Required to sit for extended periods.
Ability to understand complex verbal and written communications, and respond verbally or in writing as appropriate. Typical mediums of communication include face‑to‑face dialogue, telephone, memos, and electronic mail.
Ability to interpret equipment status indicators to determine appropriate operating condition. Indicators may include visual and/or auditory techniques or cues.
Ability to read and understand technical manuals and other documentation to determine correct action, safety precautions, and other conditions of proper hardware and software operation.
Ability to work varying hours due to the accessibility of individuals or equipment involved in different projects, the need to minimize system downtime or customer interruption, or to recover from hardware or software failures.
Will occasionally experience stressful working conditions due to tight project schedules and hardware or software problems.
Ability to occasionally lift and/or move equipment up to 25 pounds without assistance. Must occasionally lift and/or move equipment up to 40 pounds with assistance.
Ability to occasionally crouch, kneel, bend and/or crawl to access, inspect, connect, position or perform other operations on equipment. Some locations, such as customer or equipment locations, may present very close quarters.
Ability to occasionally use small hand tools and be able to manipulate small equipment components such as screws, nuts, or other fastening devices as usually found on computer equipment.
Subject to regular periods of repetitive hand motion in the operation of computer terminals and other equipment.
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