Regional Rental Coordinator

If you are customer-focused, enjoy a fast-paced environment, and are passionate about supporting the agriculture and construction industry, consider joining the Butler Machinery team as a Regional Rental Coordinator. In this role, you will provide exceptional service to rental customers, support inside sales activity, and help drive growth across our rental operations. You'll work in a first-class culture built on long-term relationships, teamwork, and dedication to delivering an industry-leading customer experience.

What You'll Do

* Assist outside sales and customers with quotations, reservations, attachment/machine selections, contract creation, and insurance verification; transact all inbound calls and walk-in traffic.

* Complete call offs and contract returns. Verify machine hours.

* Perform quick damage inspections.

* Initiate service tickets as required.

* Established new accounts, generate and qualify leads, warm-call dormant accounts.

* Negotiate pricing within rate strategy. Log lost sales. Coordinate hands offs to outside sales.

* Coordinated with rental maintenance to keep repair states current and prioritize machines as rent-ready based on reservation timelines.

* Coordinate delivery timing and customer expectations with transportation.

* Maintain a clean, merchandised showroom and organization inventory.

* Be guided by Butler's mission statement and core values in everything you do.

What You Bring

* 1 year of business or sales related experience

* Professional verbal and written communication skills

* Strong customer service skills and attention to detail

* Strong decision-making and adaptability experience

* Good time management and ability to multitask

* Self-starter and capable working with minimal direct supervision

* Ability to use sales quoting application, Excel, Microsoft Office

* Supportive and strategic-minded

* Advanced analytical and problem-solving skills

* Clear understanding of Butler's Mission: To build long-term relationships founded on trust, creating mutual growth and success.

* Commitment to Core Values: Our Team, Customer Driven, Integrity, Accountability, Excellence, and Safety

* Valid driver's license and ability to meet company insurability guidelines

What We Offer

As a family-owned business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued growth and success. Along with ongoing professional development and growth opportunities, we offer a strong benefits package to support our team:

* 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution

* Health Insurance - 3 plan options

* Health Savings Account - Employer contribution up to $1,300/year

* Dependent Care Flex Spending Account

* Dental Insurance - 2 plan options

* Vision Insurance

* Basic Life/AD&D and Supplemental Life Insurance

* Employer paid Short-Term Disability Coverage - 60% of base pay/salary

* Long-Term Disability Coverage

* Maternity / Paternity Benefits

* Holidays

* Paid Time Off (PTO)

* 401(K) Plan

* Employee Assistance Program (EAP) - including Health Coaching

* SmartDollar - employer paid financial planning program

* Legal Shield/ID Shield products

* Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

EOE /Vet/Disability

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