Assistant Branch Manager
Weitz & Luxenberg, Roscoe, IL, United States
Assistant Branch Manager
The Assistant Branch Manager for Kalona is responsible for supervising and scheduling all tellers to ensure efficiency at both locations. In addition, duties encompass the accurate and efficient processing of all teller transactions for bank customers in a prompt and courteous manner.
Key responsibilities include:
Completing the HPG sales process
Promoting products and services and maintaining a general knowledge of all products and services offered
Identifying and pursuing selling and cross-selling opportunities with bank customers and prospective customers and recording sales as trained to do
Supervising, coaching and scheduling certain Retail staff to ensure efficiency and service coverage
Working with Branch Manager to prepare performance reviews for all Retail staff under their supervision
Completing consumer loans from application to closing
Opening and closing all types of deposit accounts
Having a strong commitment and dedication to internal and external customer service
Handling customer complaints
Counseling customers with special problems or in disagreement with bank policies and procedures
Assisting with the responsibilities of the Branch Manager in their absence at the Kalona location
Performing all functions related to safe deposit boxes including opening, closing, maintenance and allowing access
Operating Teller cash drawer
Performing branch cash audits
Position requirements include:
Ability to work a flexible work schedule
Satisfactory record of work performance adhering to all Bank Policies and Procedures
Post high school education/one year in banking or related field preferred
The Bank reserves the right to schedule Tellers/FSRs at all locations based upon customer and location needs
The Assistant Branch Manager for Kalona is responsible for supervising and scheduling all tellers to ensure efficiency at both locations. In addition, duties encompass the accurate and efficient processing of all teller transactions for bank customers in a prompt and courteous manner.
Key responsibilities include:
Completing the HPG sales process
Promoting products and services and maintaining a general knowledge of all products and services offered
Identifying and pursuing selling and cross-selling opportunities with bank customers and prospective customers and recording sales as trained to do
Supervising, coaching and scheduling certain Retail staff to ensure efficiency and service coverage
Working with Branch Manager to prepare performance reviews for all Retail staff under their supervision
Completing consumer loans from application to closing
Opening and closing all types of deposit accounts
Having a strong commitment and dedication to internal and external customer service
Handling customer complaints
Counseling customers with special problems or in disagreement with bank policies and procedures
Assisting with the responsibilities of the Branch Manager in their absence at the Kalona location
Performing all functions related to safe deposit boxes including opening, closing, maintenance and allowing access
Operating Teller cash drawer
Performing branch cash audits
Position requirements include:
Ability to work a flexible work schedule
Satisfactory record of work performance adhering to all Bank Policies and Procedures
Post high school education/one year in banking or related field preferred
The Bank reserves the right to schedule Tellers/FSRs at all locations based upon customer and location needs