Respiratory Care Specialist (Training Provided)
AdaptHealth, LLC., Bellevue, WA, United States
Overview
Respiratory Care Specialist (Training Provided) — Bellevue, WA, USA
Job Description
Posted Thursday, June 17, 2021 at 4:00 AM
AdaptHealth is a premier full-service home medical equipment company in the United States – offering a full-scope of cost-efficient HME and respiratory care products and services that aim to keep patients comfortable and thriving in their own homes. We are dedicated to pursuing better outcomes and using technology, process and the power of our national network to do so. We have a relentless commitment to using innovation to transform the durable medical equipment industry, break the status quo and provide the best quality care.
Responsibilities
Responsible for providing patient care and communicating any issues or recommendations with the branch manager and other necessary personnel.
On-call some evenings and weekends
Provides clerical support with the daily activities of a DME office including scheduling appointments, providing telephone coverage, working with reps and referral sources to ensure complete documentation is obtained, and interacting daily with scheduled patients and walk-ins
May perform patient setups in patient\'s home, office, or clinic where allowed by state regulations. Equipment generally includes (but is not limited to) CPAP, BiPAP, Oxygen, Nebulizer, and other equipment as assigned
Educates patients and caregivers how to troubleshoot and properly care for their equipment
Accurately enters patient notes and updates into patient records
Reviews documentation to make sure it is valid prior to processing an order
Retrieves and downloads compliance data from various vendor programs
Processing new referrals for oxygen patients and following upon orders when patients meet qualifications through oximetry testing
Complete all orders received via CMB, email, fax, or phone in a timely manner
Maybe responsible for conducting Pulse Oximetry testing with patients as needed
Consistently answers emails concerning patients’ needs in a timely manner
Follows through on emails/phone calls until patient is taken care of
Demonstrates patient concern by consistently asking every patient how he/she is doing when speaking to him/her
Makes recommendations for companion equipment that will improve quality of care as appropriate
Successfully troubleshoots concentrator and other equipment problems over the phone
Verifies or obtains alternate contact information
Verifies delivery address, delivery instructions and telephone number for all orders
Understands and utilizes the most cost-effective delivery method for items ordered
Documents accounts with any delivery expectations and requests
Uses standard note formats and notates contact with patient or family
Through daily work activities identifies trends, either system or process driven, that can be changed or modified to improve efficiency and create cost savings
Supports the achievement of departmental and organizational goals by assisting co-workers in completion of call schedules and other assigned tasks
Is actively involved in team activities, evidenced by participation, mentoring, and training with co-workers
Assists in the development and maintenance of reference materials for use by staff and facilitates the sharing of information
Develops relationships with branches, other teams to accomplish goals
Works with drivers and Logistics for coordination of orders and any urgent requests
Collects patient financial responsibility prior to processing new supply tickets
Participates in monthly team meetings and trainings
Maintain patient confidentiality and function within the guidelines of HIPAA
Completes assigned compliance training and other educational programs as required
Maintains compliance with AdaptHealth’s Compliance Program
Perform other related duties as assigned
Competencies, Skills and Abilities
Decisionmaking, analytical and problem-solving skills with attention to detail
Strong organizational skills with ability to follow through
Ability to work independently as well as follow detailed directives
Ability to recognize weaknesses in existing systems and processes, track results, and offer creative solutions
Ability to prioritize and manage multiple tasks
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
Computer skills including knowledge of Microsoft Office applications
Education and Experience Requirements
One (1) year of work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry required
Exact job experience is considered any of the above tasks in a Medicare certified HME environment that routinely bills insurance.
Physical Demands and Work Environment
Work environment may be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Must be able to lift 30 pounds as needed
Excellent ability to communicate both verbally and in writing
May be exposed to angry or irate customers or patients
Ability to travel as needed
Medical
Vision
Paid Time Off
401k
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
#J-18808-Ljbffr
Respiratory Care Specialist (Training Provided) — Bellevue, WA, USA
Job Description
Posted Thursday, June 17, 2021 at 4:00 AM
AdaptHealth is a premier full-service home medical equipment company in the United States – offering a full-scope of cost-efficient HME and respiratory care products and services that aim to keep patients comfortable and thriving in their own homes. We are dedicated to pursuing better outcomes and using technology, process and the power of our national network to do so. We have a relentless commitment to using innovation to transform the durable medical equipment industry, break the status quo and provide the best quality care.
Responsibilities
Responsible for providing patient care and communicating any issues or recommendations with the branch manager and other necessary personnel.
On-call some evenings and weekends
Provides clerical support with the daily activities of a DME office including scheduling appointments, providing telephone coverage, working with reps and referral sources to ensure complete documentation is obtained, and interacting daily with scheduled patients and walk-ins
May perform patient setups in patient\'s home, office, or clinic where allowed by state regulations. Equipment generally includes (but is not limited to) CPAP, BiPAP, Oxygen, Nebulizer, and other equipment as assigned
Educates patients and caregivers how to troubleshoot and properly care for their equipment
Accurately enters patient notes and updates into patient records
Reviews documentation to make sure it is valid prior to processing an order
Retrieves and downloads compliance data from various vendor programs
Processing new referrals for oxygen patients and following upon orders when patients meet qualifications through oximetry testing
Complete all orders received via CMB, email, fax, or phone in a timely manner
Maybe responsible for conducting Pulse Oximetry testing with patients as needed
Consistently answers emails concerning patients’ needs in a timely manner
Follows through on emails/phone calls until patient is taken care of
Demonstrates patient concern by consistently asking every patient how he/she is doing when speaking to him/her
Makes recommendations for companion equipment that will improve quality of care as appropriate
Successfully troubleshoots concentrator and other equipment problems over the phone
Verifies or obtains alternate contact information
Verifies delivery address, delivery instructions and telephone number for all orders
Understands and utilizes the most cost-effective delivery method for items ordered
Documents accounts with any delivery expectations and requests
Uses standard note formats and notates contact with patient or family
Through daily work activities identifies trends, either system or process driven, that can be changed or modified to improve efficiency and create cost savings
Supports the achievement of departmental and organizational goals by assisting co-workers in completion of call schedules and other assigned tasks
Is actively involved in team activities, evidenced by participation, mentoring, and training with co-workers
Assists in the development and maintenance of reference materials for use by staff and facilitates the sharing of information
Develops relationships with branches, other teams to accomplish goals
Works with drivers and Logistics for coordination of orders and any urgent requests
Collects patient financial responsibility prior to processing new supply tickets
Participates in monthly team meetings and trainings
Maintain patient confidentiality and function within the guidelines of HIPAA
Completes assigned compliance training and other educational programs as required
Maintains compliance with AdaptHealth’s Compliance Program
Perform other related duties as assigned
Competencies, Skills and Abilities
Decisionmaking, analytical and problem-solving skills with attention to detail
Strong organizational skills with ability to follow through
Ability to work independently as well as follow detailed directives
Ability to recognize weaknesses in existing systems and processes, track results, and offer creative solutions
Ability to prioritize and manage multiple tasks
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
Computer skills including knowledge of Microsoft Office applications
Education and Experience Requirements
One (1) year of work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry required
Exact job experience is considered any of the above tasks in a Medicare certified HME environment that routinely bills insurance.
Physical Demands and Work Environment
Work environment may be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Must be able to lift 30 pounds as needed
Excellent ability to communicate both verbally and in writing
May be exposed to angry or irate customers or patients
Ability to travel as needed
Medical
Vision
Paid Time Off
401k
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
#J-18808-Ljbffr