Site Operations Specialist
Sigma Design, Burlingame, CA, United States
Site Operations Specialist
Sigma Design is a product development, engineering, and manufacturing firm. Based out of the Pacific Northwest, we offer innovative concept through production services to diverse clients around the globe. Sigma Design believes in hiring, developing, and recognizing the best. We offer competitive compensation, a 401(k) with up to 4% company match, quarterly bonus program, 15-days of accrued PTO and 9 company paid holidays. In addition, Sigma Design has multiple options for medical insurance and dental insurance. We also offer voluntary benefits: vision, long-term disability, and life insurance.
Position Details:
The hiring range for this role is typically between $85,000 and $109,000 annually, with the full range extending to $134,000 annually, based on experience, internal equity, and career progression
This position will be In-Office
Monday - Friday, day shift
Primary Function:
The Site Operations Specialist is responsible for overseeing day-to-day office and site operations to ensure the facility runs efficiently and supports the needs of employees, technicians, visitors, and cross-functional teams. This role serves as the central point of coordination for office logistics, facilities management, operational workflow, and vendor relationships.
Essential Job Functions - Responsibilities:
Operations & Site Coordination:
Oversee daily office and site operations to ensure the workplace is organized, functional, and prepared for business activities
Serve as the central operational contact for facility needs, operational issues, and day-to-day workplace coordination
Provide day-to-day guidance and coordination for Technician staff to help ensure tasks are completed according to operational needs and timelines
Proactively identify operational challenges and resolve issues to maintain workflow and productivity
Support project teams by coordinating logistics, materials, workspace needs, and operational resources
Operate equipment such as forklifts and scissor lifts as needed to support facility operations, equipment movement, and workspace setup
Assist with training and ensuring safe operation of facility equipment including forklifts and scissor lifts in accordance with safety guidelines
Facility & Vendor Management:
Manage facility operations including workspace functionality, maintenance requests, and coordination with building management
Coordinate with external vendors, service providers, and suppliers to support operational needs
Coordinate incoming shipments, deliveries, and outgoing logistics to support operational workflows
Maintain organized workspaces, shared areas, and assembly environments to ensure efficiency and safety
Office & Administrative Functions:
Serve as the primary point of contact for office operations including visitor coordination, badge printing, and directing general inquiries
Manage incoming communications including answering and routing phone calls while maintaining a professional office presence
Coordinate office technology and workspace setup in partnership with IT
Support procurement processes and administrative needs across departments
Ensure adherence to Business Technology policies to protect sensitive information and minimize security risks
Assist with planning office events, meetings, and employee engagement initiatives
Help foster a collaborative and well-organized workplace environment that supports team productivity
Perform additional duties and special projects as assigned to support operational priorities and site needs
Education and Experience: (Knowledge, Skills, & Abilities)
High School Diploma or equivalent required
Minimum of 3+ years of experience in office management, operations coordination, facilities management, or similar operational leadership rolesStrong written and verbal English language communication skills
Demonstrated ability to coordinate multiple operational priorities in a fast-paced environment
Strong problem-solving skills and ability to address operational issues proactively
Experience working with vendors, facilities services, and operational logistics preferred
Strong organizational skills with exceptional attention to detail and the ability to manage multiple prioritiesProficiency with Microsoft Office (Outlook, Excel, Word) and standard office systems
Demonstrated responsiveness, tact, diplomacy, sound judgment, and confidentiality in communications with employees, clients, and vendors
Strong written and verbal English language communication skills
Excellent teamwork/interpersonal skills and the ability to communicate effectively
Demonstrate commitment and adherence to Sigma Design Core Values
Pass a post-offer background verification
Work Environment
Work is performed in both office and lab/manufacturing environments. May require sitting, standing, bending, and moving throughout the facility for extended periods (can be up to 12 hours). Must be able to lift up to 50 pounds unassisted. Work areas may be subject to varying temperatures. Occasionally may be required to travel as required to other facilities, clients, or suppliers.
Sigma Design is an Equal Opportunity Employer
Sigma Design is a product development, engineering, and manufacturing firm. Based out of the Pacific Northwest, we offer innovative concept through production services to diverse clients around the globe. Sigma Design believes in hiring, developing, and recognizing the best. We offer competitive compensation, a 401(k) with up to 4% company match, quarterly bonus program, 15-days of accrued PTO and 9 company paid holidays. In addition, Sigma Design has multiple options for medical insurance and dental insurance. We also offer voluntary benefits: vision, long-term disability, and life insurance.
Position Details:
The hiring range for this role is typically between $85,000 and $109,000 annually, with the full range extending to $134,000 annually, based on experience, internal equity, and career progression
This position will be In-Office
Monday - Friday, day shift
Primary Function:
The Site Operations Specialist is responsible for overseeing day-to-day office and site operations to ensure the facility runs efficiently and supports the needs of employees, technicians, visitors, and cross-functional teams. This role serves as the central point of coordination for office logistics, facilities management, operational workflow, and vendor relationships.
Essential Job Functions - Responsibilities:
Operations & Site Coordination:
Oversee daily office and site operations to ensure the workplace is organized, functional, and prepared for business activities
Serve as the central operational contact for facility needs, operational issues, and day-to-day workplace coordination
Provide day-to-day guidance and coordination for Technician staff to help ensure tasks are completed according to operational needs and timelines
Proactively identify operational challenges and resolve issues to maintain workflow and productivity
Support project teams by coordinating logistics, materials, workspace needs, and operational resources
Operate equipment such as forklifts and scissor lifts as needed to support facility operations, equipment movement, and workspace setup
Assist with training and ensuring safe operation of facility equipment including forklifts and scissor lifts in accordance with safety guidelines
Facility & Vendor Management:
Manage facility operations including workspace functionality, maintenance requests, and coordination with building management
Coordinate with external vendors, service providers, and suppliers to support operational needs
Coordinate incoming shipments, deliveries, and outgoing logistics to support operational workflows
Maintain organized workspaces, shared areas, and assembly environments to ensure efficiency and safety
Office & Administrative Functions:
Serve as the primary point of contact for office operations including visitor coordination, badge printing, and directing general inquiries
Manage incoming communications including answering and routing phone calls while maintaining a professional office presence
Coordinate office technology and workspace setup in partnership with IT
Support procurement processes and administrative needs across departments
Ensure adherence to Business Technology policies to protect sensitive information and minimize security risks
Assist with planning office events, meetings, and employee engagement initiatives
Help foster a collaborative and well-organized workplace environment that supports team productivity
Perform additional duties and special projects as assigned to support operational priorities and site needs
Education and Experience: (Knowledge, Skills, & Abilities)
High School Diploma or equivalent required
Minimum of 3+ years of experience in office management, operations coordination, facilities management, or similar operational leadership rolesStrong written and verbal English language communication skills
Demonstrated ability to coordinate multiple operational priorities in a fast-paced environment
Strong problem-solving skills and ability to address operational issues proactively
Experience working with vendors, facilities services, and operational logistics preferred
Strong organizational skills with exceptional attention to detail and the ability to manage multiple prioritiesProficiency with Microsoft Office (Outlook, Excel, Word) and standard office systems
Demonstrated responsiveness, tact, diplomacy, sound judgment, and confidentiality in communications with employees, clients, and vendors
Strong written and verbal English language communication skills
Excellent teamwork/interpersonal skills and the ability to communicate effectively
Demonstrate commitment and adherence to Sigma Design Core Values
Pass a post-offer background verification
Work Environment
Work is performed in both office and lab/manufacturing environments. May require sitting, standing, bending, and moving throughout the facility for extended periods (can be up to 12 hours). Must be able to lift up to 50 pounds unassisted. Work areas may be subject to varying temperatures. Occasionally may be required to travel as required to other facilities, clients, or suppliers.
Sigma Design is an Equal Opportunity Employer