Business Account Manager - Warehouse Grocery
CROSSMARK, Oklahoma City, OK, United States
Overview
The Business Account Manager II plays a critical role in driving profitable growth by translating retailer and manufacturer strategies into actionable business plans. This role partners closely with internal teams, customer managers, and regional client leaders to deliver consistent execution, strong results, and best‑in‑class customer experiences.
Responsibilities
Serve as a trusted point of contact for regional client leadership, ensuring alignment, consistency, and strong business outcomes
Lead the Business Planning process, partnering with Business Insights, Planning, and Channel teams to improve key performance metrics
Provide strategic direction and analytical support to Customer Managers, enabling effective annual and quarterly business planning
Build, manage, and optimize customer and wholesaler business plans that drive volume, distribution, and profitability
Identify opportunities and risks by partnering with Region Broker Managers and cross‑functional stakeholders
Deliver actionable analytics and insights to support category reviews, line reviews, new item presentations, and innovation launches
Manage trade investment planning, including spend visibility, effectiveness measurement, and optimization
Analyze promotional performance, base volume forecasts, and actual results to inform future strategies
Develop customer‑level distribution, merchandising, and activation targets supported by data‑driven insights
Leverage syndicated and internal data sources to inform both strategic and tactical trade plans
Conduct ad‑hoc financial and performance analysis, including pre‑ and post‑event evaluations
Participate in customer sales calls alongside the Customer Manager team, as appropriate
Develop and present materials for CROSSVIEW Business Reviews, clearly communicating insights and recommendations
Ensure all client plans are accurately built, maintained, and updated within CROSSVIEW and the client’s trade planning systems
Qualifications
Education and Experience:
Bachelor’s degree from an accredited four‑year university
Minimum of 3+ years of experience in sales or marketing, including experience working with a major chain customer
Professional Skills & Capabilities:
Strong proficiency in Excel and PowerPoint
Working knowledge of Nielsen and other syndicated data sources
Excellent communication and interpersonal skills, with the ability to collaborate and influence effectively
Proven ability to think strategically, solve problems, and communicate clearly at multiple levels
Strong organizational skills with the ability to prioritize competing demands and consistently follow through on commitments
Certificates, Licenses, and Registrations:
None required
Supervisory Responsibility:
Provides direction to Trade Specialists
Working Environment:
Combination of office and field environments
Travel Requirements:
Travel may be required, up to 10%
Language Skills:
English proficiency required
Bilingual skills may be required based on business needs
Physical Requirements:
Walking, Bending, stooping, kneeling and lifting up to 15lbs
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
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The Business Account Manager II plays a critical role in driving profitable growth by translating retailer and manufacturer strategies into actionable business plans. This role partners closely with internal teams, customer managers, and regional client leaders to deliver consistent execution, strong results, and best‑in‑class customer experiences.
Responsibilities
Serve as a trusted point of contact for regional client leadership, ensuring alignment, consistency, and strong business outcomes
Lead the Business Planning process, partnering with Business Insights, Planning, and Channel teams to improve key performance metrics
Provide strategic direction and analytical support to Customer Managers, enabling effective annual and quarterly business planning
Build, manage, and optimize customer and wholesaler business plans that drive volume, distribution, and profitability
Identify opportunities and risks by partnering with Region Broker Managers and cross‑functional stakeholders
Deliver actionable analytics and insights to support category reviews, line reviews, new item presentations, and innovation launches
Manage trade investment planning, including spend visibility, effectiveness measurement, and optimization
Analyze promotional performance, base volume forecasts, and actual results to inform future strategies
Develop customer‑level distribution, merchandising, and activation targets supported by data‑driven insights
Leverage syndicated and internal data sources to inform both strategic and tactical trade plans
Conduct ad‑hoc financial and performance analysis, including pre‑ and post‑event evaluations
Participate in customer sales calls alongside the Customer Manager team, as appropriate
Develop and present materials for CROSSVIEW Business Reviews, clearly communicating insights and recommendations
Ensure all client plans are accurately built, maintained, and updated within CROSSVIEW and the client’s trade planning systems
Qualifications
Education and Experience:
Bachelor’s degree from an accredited four‑year university
Minimum of 3+ years of experience in sales or marketing, including experience working with a major chain customer
Professional Skills & Capabilities:
Strong proficiency in Excel and PowerPoint
Working knowledge of Nielsen and other syndicated data sources
Excellent communication and interpersonal skills, with the ability to collaborate and influence effectively
Proven ability to think strategically, solve problems, and communicate clearly at multiple levels
Strong organizational skills with the ability to prioritize competing demands and consistently follow through on commitments
Certificates, Licenses, and Registrations:
None required
Supervisory Responsibility:
Provides direction to Trade Specialists
Working Environment:
Combination of office and field environments
Travel Requirements:
Travel may be required, up to 10%
Language Skills:
English proficiency required
Bilingual skills may be required based on business needs
Physical Requirements:
Walking, Bending, stooping, kneeling and lifting up to 15lbs
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
#J-18808-Ljbffr