Account Manager/Collector, 20.00 hr, Great Benefits, No Weekends
CarHop Auto Sales and Finance, Blaine, MN, United States
CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those with less-than-perfect credit achieve transportation independence. With nearly 40 locations nationwide and growing, we've made a difference by helping people drive and changing the lives of thousands of people.
Account Manager Benefits
Guaranteed hourly pay - $20.00/hr
NO WEEKENDS!
Full health benefits (Medical/Dental/Vision/Flex spend)
401(k) with an aggressive company match
Paid time off and great work/life balance: Monday - Friday hours
Opportunity for advancement
A fun work environment filled with awesome people
A rewarding job experience helping people drive & changing lives
We give you the tools you need to succeed with regular training and coaching
Account Manager Responsibilities
Placing outbound calls & accepting inbound calls from CarHop Finance customers
Face to face interaction with customers regarding the status of their auto loan
Utilizing your communication and negotiation skills to resolve the delinquent account
Account Manager Qualifications
High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance.
Professional, detail-oriented, well organized and efficient.
Previous customer service experience, face-to-face or call center, is preferred, but not required.
Specific experience in the area of de-escalation, retention, or issue resolution is helpful.
Strong/Advanced negotiation, counseling and problem solving skills.
Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.
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Account Manager Benefits
Guaranteed hourly pay - $20.00/hr
NO WEEKENDS!
Full health benefits (Medical/Dental/Vision/Flex spend)
401(k) with an aggressive company match
Paid time off and great work/life balance: Monday - Friday hours
Opportunity for advancement
A fun work environment filled with awesome people
A rewarding job experience helping people drive & changing lives
We give you the tools you need to succeed with regular training and coaching
Account Manager Responsibilities
Placing outbound calls & accepting inbound calls from CarHop Finance customers
Face to face interaction with customers regarding the status of their auto loan
Utilizing your communication and negotiation skills to resolve the delinquent account
Account Manager Qualifications
High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance.
Professional, detail-oriented, well organized and efficient.
Previous customer service experience, face-to-face or call center, is preferred, but not required.
Specific experience in the area of de-escalation, retention, or issue resolution is helpful.
Strong/Advanced negotiation, counseling and problem solving skills.
Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.
#J-18808-Ljbffr