Information Technology Technician (Local Government) - Delaware County AreaAging

Salary

$49,803.00 - $59,767.50 Annually

Location

Delaware County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-48073-L0438

Department

Local Government

Division

AN Delaware Co Aaa

Opening Date

04/24/2026

Closing Date

5/7/2026 11:59 PM Eastern

Job Code

L0438

Position Number

80000442

Union

Non-Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88101123

Bureau / Division

Delaware County Area Aging on Agency

Worksite Address

1501 Chester Pike, Suite 250

City

Eddystone, Pennsylvania

Zip Code

19022

Contact Name

Kate Morgan

Contact Phone

Contact Email

THE POSITION

This Information Technology Technician role with the Delaware County Area Agency on Aging is a great chance to make a real impact each day! With our IT team, you will support the technology needs of agency staff, volunteers, and others who serve our community by helping senior citizens maintain their independence and dignity. If you are someone who enjoys problem solving and helping others while working with technology, we invite you to apply!

DESCRIPTION OF WORK

As an Information Technology Technician, you will support the technology needs of staff, volunteers, and contracted providers while ensuring that systems run smoothly across the agency. Work involves a mix of hardware support, software maintenance, and daily troubleshooting. Your duties will include:
Technical Support:

Provide hands-on IT support to employees, volunteers, and providers across the agency
Account Management:

Create and maintain user accounts and permissions in county approved systems
Device Maintenance:

Install, configure, and troubleshoot desktops, laptops, printers, and mobile devices
Software Support:

Apply updates, manage applications, and ensure systems follow county standards
Network Tasks:

Monitor performance and address basic connectivity or access issues
Documentation Work:

Ensure reporting, data management, and IT documentation are accurate and complete

Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
Telework:

You may have the opportunity to work from home (telework) part-time, after six months and depending on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Eddystone. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary:

In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
An associate's degree in any information technology field;

or
Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance;

or
An equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Other Requirements:
You must meet the

PA residency requirement . For more information on ways to meet PA residency requirements, follow the

link

and click on Residency Guidelines.
You must be able to perform essential job functions.

How to Apply:
Resumes, cover letters, and similar documents will

not

be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date .

Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the

Guidance for Generative AI Tools & Job Seekers

for additional information.

Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to

www.pa.gov/agencies/employment/how-to-apply.html

and click on Veterans.

Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:

your score may be lower than deserved.
you may be disqualified.

You may only apply/test

once

for this posting.
Your results will be provided via email.