Wilmington is hiring: Library Assistant 2 in Wilmington
Wilmington, Wilmington, NC, United States
Position Description
Title: Library Assistant II
Classification: Library Assistant II
Principal Duties
This support staff position is supervised and evaluated by the Director or Branch Manager and may also take direction from Coordinators & Librarians, or the senior assistant in charge of the library. Under indirect supervision, this position requires considerable contact with the public and performs a variety of functions including, but not limited to circulation and registration, placing reserves, may perform basic information service and assist patrons in finding specific materials and other forms of patron assistance. This position may also be required to perform other clerical duties including, but not limited to packing and unpacking materials, recording and verifying deliveries, processing mail, data entry and bibliographic maintenance. This employee will need to work closely with other staff and may attend continuing education opportunities to gain knowledge, skills and abilities to assist in carrying out the library’s mission and adopted goals. This position may be asked to perform advanced public services, technical services or programming duties not always assigned to other Library Assistants.
Minimum Qualifications
4-8 years of experience at the Wilmington Public Library of Clinton County [or]
6-12 years of experience in any library environment
Knowledge, Skills, and Abilities Required
Ability to learn the general rules and regulations of library systems
Ability to learn library circulation and processing procedures
Ability to learn general types and uses of library materials, including basic information sources and materials
Ability to work with limited supervision
Ability to follow written and verbal directions
Ability to deal tactfully and courteously with the public; to establish and maintain effective working relationships with co-workers
Ability to assist other staff in various phases of library work
Ability to sort and file alphabetically and numerically
Ability to read numbers and letters rapidly and accurately
Ability to communicate effectively, both orally and in writing
Ability to maintain composure in stressful work situations
Experience with computers and other common office equipment
Ability to make decisions in accordance with library policies and procedures
Requires physical ability and strength to bend, reach, lift, and carry up to 40 lbs., and extensive use of a computer terminal
Ability to work without direct supervision
Ability to show initiative and the motivation to work independently
Typical Duties
Projects a positive and pleasant attitude to the public and cooperates and maintains an effective relationship with other staff members as part of a team
Contributes to the overall effectiveness of providing direct service to patrons in a courteous and business‑like manner
Works efficiently and accurately with library computers
Processes reserves and takes holds
Sort and reshelve library materials
Performs circulation duties and answers basic informational questions
Performs opening and closing procedures
Serves patrons in a courteous and business‑like manner
Takes patron registrations and performs computer inquiries
Assist patrons with library equipment and relates software and collects related usage fees (i.e. copier, microfilm and reader/printer, computers, internet copies, etc.)
Informs and enrolls patrons for reading programs, book discussion groups and any other library sponsored programs
May perform inter-library loan duties, including locating material in-house or via computer
May perform technical services duties including bibliographic maintenance, copy cataloging and materials processing
General clerical; answer telephone and route messages and filing
Occasionally acts as in‑charge employee in the absence of Coordinators, Librarians, Managers or Directors
Public relations duties as required
Cleans and repairs library material as needed
Adheres to library policies and procedures
Performs related work as required
Performs advanced public services, technical services and programming duties as required
Accepts more responsibility in the absence of the Director, Coordinators or Librarians
May act as in‑charge employee in the absence of Coordinators, Librarians, Managers or Directors
Performs in‑depth reference searches
Resolves circulation issues encountered by patrons
The above declarations are not intended to be an all‑inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of skills and abilities required to do the job. Rather they are intended only to describe the general nature of the job.
Other duties may be assigned at the discretion of the Director or other supervising employees.
Adopted by the Director with the force of a guideline: July 31, 2020.
#J-18808-Ljbffr
Title: Library Assistant II
Classification: Library Assistant II
Principal Duties
This support staff position is supervised and evaluated by the Director or Branch Manager and may also take direction from Coordinators & Librarians, or the senior assistant in charge of the library. Under indirect supervision, this position requires considerable contact with the public and performs a variety of functions including, but not limited to circulation and registration, placing reserves, may perform basic information service and assist patrons in finding specific materials and other forms of patron assistance. This position may also be required to perform other clerical duties including, but not limited to packing and unpacking materials, recording and verifying deliveries, processing mail, data entry and bibliographic maintenance. This employee will need to work closely with other staff and may attend continuing education opportunities to gain knowledge, skills and abilities to assist in carrying out the library’s mission and adopted goals. This position may be asked to perform advanced public services, technical services or programming duties not always assigned to other Library Assistants.
Minimum Qualifications
4-8 years of experience at the Wilmington Public Library of Clinton County [or]
6-12 years of experience in any library environment
Knowledge, Skills, and Abilities Required
Ability to learn the general rules and regulations of library systems
Ability to learn library circulation and processing procedures
Ability to learn general types and uses of library materials, including basic information sources and materials
Ability to work with limited supervision
Ability to follow written and verbal directions
Ability to deal tactfully and courteously with the public; to establish and maintain effective working relationships with co-workers
Ability to assist other staff in various phases of library work
Ability to sort and file alphabetically and numerically
Ability to read numbers and letters rapidly and accurately
Ability to communicate effectively, both orally and in writing
Ability to maintain composure in stressful work situations
Experience with computers and other common office equipment
Ability to make decisions in accordance with library policies and procedures
Requires physical ability and strength to bend, reach, lift, and carry up to 40 lbs., and extensive use of a computer terminal
Ability to work without direct supervision
Ability to show initiative and the motivation to work independently
Typical Duties
Projects a positive and pleasant attitude to the public and cooperates and maintains an effective relationship with other staff members as part of a team
Contributes to the overall effectiveness of providing direct service to patrons in a courteous and business‑like manner
Works efficiently and accurately with library computers
Processes reserves and takes holds
Sort and reshelve library materials
Performs circulation duties and answers basic informational questions
Performs opening and closing procedures
Serves patrons in a courteous and business‑like manner
Takes patron registrations and performs computer inquiries
Assist patrons with library equipment and relates software and collects related usage fees (i.e. copier, microfilm and reader/printer, computers, internet copies, etc.)
Informs and enrolls patrons for reading programs, book discussion groups and any other library sponsored programs
May perform inter-library loan duties, including locating material in-house or via computer
May perform technical services duties including bibliographic maintenance, copy cataloging and materials processing
General clerical; answer telephone and route messages and filing
Occasionally acts as in‑charge employee in the absence of Coordinators, Librarians, Managers or Directors
Public relations duties as required
Cleans and repairs library material as needed
Adheres to library policies and procedures
Performs related work as required
Performs advanced public services, technical services and programming duties as required
Accepts more responsibility in the absence of the Director, Coordinators or Librarians
May act as in‑charge employee in the absence of Coordinators, Librarians, Managers or Directors
Performs in‑depth reference searches
Resolves circulation issues encountered by patrons
The above declarations are not intended to be an all‑inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of skills and abilities required to do the job. Rather they are intended only to describe the general nature of the job.
Other duties may be assigned at the discretion of the Director or other supervising employees.
Adopted by the Director with the force of a guideline: July 31, 2020.
#J-18808-Ljbffr