Purdue University is hiring: Student - Library Assistant in Hammond
Purdue University, Hammond, IN, United States
Req Id: 40432
Job Title: Student - Library Assistant
City: Hammond
Job Description:
Job Summary
MUST be an Undergraduate student at PNW enrolled in at least 6 credit hours
Please send current class schedule for consideration
Library Student Assistants will provide excellent customer service to our patrons at the Library's Public Services Desk. They will assist students, faculty, staff and community borrowers in the operation of equipment, directional information and location of programs in the library.
Desired Skills
Excellent verbal communication skills
Attention to detail
Must be able to demonstrate good judgement skills such as patiently seeking to understand customer's issue and/or situation with proper follow-up and communication of status update to supervisors in their absence
Positive presence
Courtesy and tact with public
Basic knowledge of Windows operating system
Must be flexible and adaptable (shift may vary, weekend and evening hours required)
Responsibilities
Serve as first point of contact at the front desk
Explain and apply library regulations and policies
Open and close library as scheduled and at times without supervision
Must be flexible and adaptable (shifts vary, weekend and evening hours required)
Shelve, and shift library materials
Shelf read, dust, and straighten the shelves
Keep desks, tables, and shelves clear of debris
Responsibilities cont'd
Troubleshoot and service
Computers
Printers
Simple scan Machines
Photocopiers
Microform machines
Assist users with
Simple research questions
Check library materials in/out
Place hold for library materials
Using PurdueBorrow
Perform a daily check on computers in the library to ensure all are functioning properly
Clean Monitors and keyboards
Maintain a secure and safe library facility
Check database and online journal links on library pages for errors
Receive donations
Check the catalog for already owned and potentials for replacements due to wear and tear
Core Competencies
Must be able to demonstrate good judgment skills such as patiently seeking to understand customer's issues and/or situations with proper follow-up, and communication of status updates to supervisors in their absence
Identify and escalate issues requiring urgent or immediate attention
Design and put up new bulletins boards
Help with CSC questions; password resets and simple fixes
Education
PNW Undergraduate Student
FLSA Status
Non-Exempt
Job Title: Student - Library Assistant
City: Hammond
Job Description:
Job Summary
MUST be an Undergraduate student at PNW enrolled in at least 6 credit hours
Please send current class schedule for consideration
Library Student Assistants will provide excellent customer service to our patrons at the Library's Public Services Desk. They will assist students, faculty, staff and community borrowers in the operation of equipment, directional information and location of programs in the library.
Desired Skills
Excellent verbal communication skills
Attention to detail
Must be able to demonstrate good judgement skills such as patiently seeking to understand customer's issue and/or situation with proper follow-up and communication of status update to supervisors in their absence
Positive presence
Courtesy and tact with public
Basic knowledge of Windows operating system
Must be flexible and adaptable (shift may vary, weekend and evening hours required)
Responsibilities
Serve as first point of contact at the front desk
Explain and apply library regulations and policies
Open and close library as scheduled and at times without supervision
Must be flexible and adaptable (shifts vary, weekend and evening hours required)
Shelve, and shift library materials
Shelf read, dust, and straighten the shelves
Keep desks, tables, and shelves clear of debris
Responsibilities cont'd
Troubleshoot and service
Computers
Printers
Simple scan Machines
Photocopiers
Microform machines
Assist users with
Simple research questions
Check library materials in/out
Place hold for library materials
Using PurdueBorrow
Perform a daily check on computers in the library to ensure all are functioning properly
Clean Monitors and keyboards
Maintain a secure and safe library facility
Check database and online journal links on library pages for errors
Receive donations
Check the catalog for already owned and potentials for replacements due to wear and tear
Core Competencies
Must be able to demonstrate good judgment skills such as patiently seeking to understand customer's issues and/or situations with proper follow-up, and communication of status updates to supervisors in their absence
Identify and escalate issues requiring urgent or immediate attention
Design and put up new bulletins boards
Help with CSC questions; password resets and simple fixes
Education
PNW Undergraduate Student
FLSA Status
Non-Exempt