Michaels Stores is hiring: Picture Framing Manager 1586/317 in Langhorne
Michaels Stores, Langhorne, PA, United States
Store – PHI-OXFORD VALLEY, PA
Lead and coach a team of framers focused on building customer relationships while creating custom framing solutions. Drive custom framing sales and assist customers in creating memorable framing solutions for their art.
Responsibilities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Develop and coach the team’s selling behaviors.
Lead the delivery of high-quality custom framing solutions by planning workload in partnership with the Store Manager.
Achieve your KPIs and manage the framing team to achieve their role KPIs.
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute inventory management processes as assigned.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, onboarding, coaching, observing and training of new team members; support talent development activities; participate in performance management activities; utilize leadership competencies for self‑development.
Partner with MODs daily on framing expectations and other framers.
Interact with others in an accepting and respectful manner; remain positive; promote commitment to the organization’s vision and values; project a positive image and serve as a role model.
Participate in truck unloading and stocking processes to ensure truck standards are followed within budget.
Follow SOPs and company programs and ensure a safe environment.
Acknowledge customers, help locate products and provide solutions.
Assist with Omni‑channel processes.
Minimum Experience
Basic computer skills.
Preferred Experience
Previous custom framing experience.
Retail management experience.
Experience leading a sales team.
Physical Requirements
Regular bending, lifting, carrying, reaching and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions, contact supervisor for accommodations.
Work Environment
Public retail store setting; climate controlled public areas; some stock rooms may not be climate controlled; some outdoor work may be required; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
Equal Opportunity Statement
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Disability Accommodation
Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).
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Lead and coach a team of framers focused on building customer relationships while creating custom framing solutions. Drive custom framing sales and assist customers in creating memorable framing solutions for their art.
Responsibilities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Develop and coach the team’s selling behaviors.
Lead the delivery of high-quality custom framing solutions by planning workload in partnership with the Store Manager.
Achieve your KPIs and manage the framing team to achieve their role KPIs.
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute inventory management processes as assigned.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, onboarding, coaching, observing and training of new team members; support talent development activities; participate in performance management activities; utilize leadership competencies for self‑development.
Partner with MODs daily on framing expectations and other framers.
Interact with others in an accepting and respectful manner; remain positive; promote commitment to the organization’s vision and values; project a positive image and serve as a role model.
Participate in truck unloading and stocking processes to ensure truck standards are followed within budget.
Follow SOPs and company programs and ensure a safe environment.
Acknowledge customers, help locate products and provide solutions.
Assist with Omni‑channel processes.
Minimum Experience
Basic computer skills.
Preferred Experience
Previous custom framing experience.
Retail management experience.
Experience leading a sales team.
Physical Requirements
Regular bending, lifting, carrying, reaching and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions, contact supervisor for accommodations.
Work Environment
Public retail store setting; climate controlled public areas; some stock rooms may not be climate controlled; some outdoor work may be required; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
Equal Opportunity Statement
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Disability Accommodation
Michaels is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).
#J-18808-Ljbffr