Manager, Learning & Multimedia Job at Visa in San Francisco
Visa, San Francisco, CA, United States
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
Visa Direct is seeking a Manager, Learning & Development to design and produce digital‑first, visually rich, and highly engaging learning experiences. This role is hands‑on and creation‑focused, with a strong emphasis on motion graphics, animation, and the use of AI‑powered tools to build scalable, modern learning solutions.
The ideal candidate is a visual storyteller, learning/instructional designer, and creative problem solver who excels at translating complex, fast‑evolving topics into clear, compelling, and learner‑centered experiences. You are equally comfortable designing learning architecture as you are producing animated explainers, short‑form videos, interactive content, and AI‑enhanced learning assets.
Responsibilities
Design and develop end‑to‑end learning experiences for technology and sales audiences, delivering clear, narrative‑driven, learner‑centered content from complex and evolving material.
Create high‑quality digital learning assets across formats, including eLearning modules, written and scenario‑based content, video, animation, and interactive experiences.
Produce and edit video‑based learning content, including screen recordings, explainer videos, and animated assets using motion graphics and timeline‑based media tools.
Apply motion design and animation (e.g., After Effects or similar tools) to enhance storytelling, clarity, and learner engagement.
Leverage AI tools throughout the learning lifecycle—from ideation, scripting, and storyboarding to visual concepts, assessment creation, and rapid iteration—and thoughtfully embed AI into learning experiences.
Build and refine learning solutions using tools such as Articulate 360, Adobe Captivate, and Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects).
Stay current on learning experience design trends, digital learning technologies, and AI advancements.
Contribute ideas that evolve the team’s learning standards, templates, and development workflows.
Qualifications
Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
3 or more years of work experience with a Bachelor’s Degree or at least 1 year of work experience with an Advanced Degree (e.g., Master’s, MBA).
4–5 or more years of experience in motion graphics/video creation and learning experience design.
Strong hands on experience with Articulate 360 and/or Adobe Captivate.
Experience creating multimedia learning content, including video, animation, and interactive assets.
Strong experience with Adobe Creative Suite, including Photoshop, Illustrator, Premiere Pro, and After Effects. Work samples may be requested.
Familiarity or experience using timeline based media creation tools.
Strong writing and storytelling skills across multiple learning formats.
Demonstrated ability to translate complex, technical, or incomplete source material into clear, learner focused content.
Strong AI fluency, with experience using AI tools for learning design and content creation.
Demonstrated interest in continuously learning and applying new tools, technologies, and AI enabled approaches.
Strong problem‑solving skills and the ability to work independently in a collaborative environment.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 146,200.00 to 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
#J-18808-Ljbffr
In Summary: Visa Direct is seeking a Manager, Learning & Development to design and produce digital‑first, visually rich, and highly engaging learning experiences . This role is hands‑on and creation‑focused, with a strong emphasis on motion graphics, animation, and the use of AI‑powered tools to build scalable, modern learning solutions . The ideal candidate is a visual storyteller, learning/instructional designer, and creative problem solver .
En Español: Visa es un líder mundial en tecnología de pagos, que facilita las transacciones entre consumidores, comerciantes, instituciones financieras y entidades gubernamentales en más de 200 países y territorios, dedicado a elevar a todos, en todas partes por ser la mejor manera de pagar y ser pagados. En Visa, tendrá la oportunidad de crear impacto a escala abordar desafíos significativos, aumentar sus habilidades y ver cómo sus contribuciones impactan vidas alrededor del mundo. Únete a Visa y haz el trabajo que importa para usted, su comunidad y al mundo. El progreso comienza con usted. Descripción laboral Visa Direct está buscando un gerente, aprendizaje & desarrollo para diseñar y producir experiencias de aprendizaje digitales ricas, visuales y altamente atractivas. Este papel se centra en manos y creación, con fuerte énfasis en movimiento, animación y el uso de herramientas basadas en inteligencia artificial para soluciones escalables modernas. Usted está igualmente cómodo diseñando una arquitectura de aprendizaje a la vez que produce explicadores animados, vídeos cortos, contenido interactivo y experiencias interactivas. Diseñar y desarrollar experiencias de aprendizamiento de extremo en extremo para audiencias tecnológicas y de ventas, ofreciendo un contenido claro, orientado a la narrativa y centrado en el alumno desde material complejo y evolutivo. Crear activos digitales de enseñanza de alta calidad en todos los formatos, incluidos módulos eLearning, contenidos escritos y basados en escenarios, video, animación e experiencias interactivas. Produce y edita contenido de aprendizajes basado en vídeo, incluyendo grabaciones de pantalla, videos explicativos y activos animados con gráficos y herramientas multimedia basadas en línea de tiempo. Aplicar diseño de movimiento y animación (por ejemplo, After Effects o herramienta similares) para mejorar la narración de historias, claridad y creatividad del aprendizaje. Aprovechar las habilidades básicas de trabajo mediante la creación de nuevas tecnologías como: Adobe Premiere Workshop, Artemissionismo y desarrollo de ideas avanzada, Desarrolvamientos de conocimientos personales, proyectos de formación, etc. Maestría, MBA, JD, MD) o 0 años de experiencia laboral con un título doctoral Qualifications Preferred: 6 años o más de experiencia en trabajo con una licenciatura o 4 años o menos de experiencia relevante con una titulación avanzada (por ejemplo, maestros, MBA , JD , MD), o hasta 3 años de experiencias relevantes con un PhD. Se pueden solicitar muestras de trabajo. Familiariedad o experiencia utilizando herramientas de creación de medios basadas en la línea del tiempo. Fuertes habilidades para escribir y contar historias a través de múltiples formatos de aprendizaje. Capacidad demostrada para traducir material fuente complejo, técnico o incompleto a contenido claro y enfocado al aprendiz. Fluencia fuerte de IA, con experiencia usando herramienta AI para el diseño de aprendizajes y la creación de contenidos. Interés demostrado en aprender continuamente y aplicar nuevas Herramientas, tecnologías y enfoques habilitados por IA. Habilidades sólidas de resolución de problemas y capacidad de trabajar independientemente en un entorno colaborativo. Horarios de trabajo adicionales: varía según las necesidades del departamento. Requisitos de viaje: Este puesto requiere viajar 5-10% del tiempo . Visa también considerará para el empleo a los solicitantes calificados con antecedentes penales de una manera consistente con las pautas del EEOC y la ley local aplicable. Visa considerará para el trabajo a los candidatos cualificadas con antecesores criminales en una forma coherente con la legislación local aplicable, incluidos los requisitos del artículo 49 del Código policial de San Francisco. US APPLICANTS SOLO: El rango salarial estimado para este puesto es de 146,200,00 a 233,700.00 USD por año, lo que puede incluir pagos potenciales de incentivos de ventas (si corresponde).
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
Visa Direct is seeking a Manager, Learning & Development to design and produce digital‑first, visually rich, and highly engaging learning experiences. This role is hands‑on and creation‑focused, with a strong emphasis on motion graphics, animation, and the use of AI‑powered tools to build scalable, modern learning solutions.
The ideal candidate is a visual storyteller, learning/instructional designer, and creative problem solver who excels at translating complex, fast‑evolving topics into clear, compelling, and learner‑centered experiences. You are equally comfortable designing learning architecture as you are producing animated explainers, short‑form videos, interactive content, and AI‑enhanced learning assets.
Responsibilities
Design and develop end‑to‑end learning experiences for technology and sales audiences, delivering clear, narrative‑driven, learner‑centered content from complex and evolving material.
Create high‑quality digital learning assets across formats, including eLearning modules, written and scenario‑based content, video, animation, and interactive experiences.
Produce and edit video‑based learning content, including screen recordings, explainer videos, and animated assets using motion graphics and timeline‑based media tools.
Apply motion design and animation (e.g., After Effects or similar tools) to enhance storytelling, clarity, and learner engagement.
Leverage AI tools throughout the learning lifecycle—from ideation, scripting, and storyboarding to visual concepts, assessment creation, and rapid iteration—and thoughtfully embed AI into learning experiences.
Build and refine learning solutions using tools such as Articulate 360, Adobe Captivate, and Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects).
Stay current on learning experience design trends, digital learning technologies, and AI advancements.
Contribute ideas that evolve the team’s learning standards, templates, and development workflows.
Qualifications
Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
3 or more years of work experience with a Bachelor’s Degree or at least 1 year of work experience with an Advanced Degree (e.g., Master’s, MBA).
4–5 or more years of experience in motion graphics/video creation and learning experience design.
Strong hands on experience with Articulate 360 and/or Adobe Captivate.
Experience creating multimedia learning content, including video, animation, and interactive assets.
Strong experience with Adobe Creative Suite, including Photoshop, Illustrator, Premiere Pro, and After Effects. Work samples may be requested.
Familiarity or experience using timeline based media creation tools.
Strong writing and storytelling skills across multiple learning formats.
Demonstrated ability to translate complex, technical, or incomplete source material into clear, learner focused content.
Strong AI fluency, with experience using AI tools for learning design and content creation.
Demonstrated interest in continuously learning and applying new tools, technologies, and AI enabled approaches.
Strong problem‑solving skills and the ability to work independently in a collaborative environment.
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 146,200.00 to 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
#J-18808-Ljbffr
In Summary: Visa Direct is seeking a Manager, Learning & Development to design and produce digital‑first, visually rich, and highly engaging learning experiences . This role is hands‑on and creation‑focused, with a strong emphasis on motion graphics, animation, and the use of AI‑powered tools to build scalable, modern learning solutions . The ideal candidate is a visual storyteller, learning/instructional designer, and creative problem solver .
En Español: Visa es un líder mundial en tecnología de pagos, que facilita las transacciones entre consumidores, comerciantes, instituciones financieras y entidades gubernamentales en más de 200 países y territorios, dedicado a elevar a todos, en todas partes por ser la mejor manera de pagar y ser pagados. En Visa, tendrá la oportunidad de crear impacto a escala abordar desafíos significativos, aumentar sus habilidades y ver cómo sus contribuciones impactan vidas alrededor del mundo. Únete a Visa y haz el trabajo que importa para usted, su comunidad y al mundo. El progreso comienza con usted. Descripción laboral Visa Direct está buscando un gerente, aprendizaje & desarrollo para diseñar y producir experiencias de aprendizaje digitales ricas, visuales y altamente atractivas. Este papel se centra en manos y creación, con fuerte énfasis en movimiento, animación y el uso de herramientas basadas en inteligencia artificial para soluciones escalables modernas. Usted está igualmente cómodo diseñando una arquitectura de aprendizaje a la vez que produce explicadores animados, vídeos cortos, contenido interactivo y experiencias interactivas. Diseñar y desarrollar experiencias de aprendizamiento de extremo en extremo para audiencias tecnológicas y de ventas, ofreciendo un contenido claro, orientado a la narrativa y centrado en el alumno desde material complejo y evolutivo. Crear activos digitales de enseñanza de alta calidad en todos los formatos, incluidos módulos eLearning, contenidos escritos y basados en escenarios, video, animación e experiencias interactivas. Produce y edita contenido de aprendizajes basado en vídeo, incluyendo grabaciones de pantalla, videos explicativos y activos animados con gráficos y herramientas multimedia basadas en línea de tiempo. Aplicar diseño de movimiento y animación (por ejemplo, After Effects o herramienta similares) para mejorar la narración de historias, claridad y creatividad del aprendizaje. Aprovechar las habilidades básicas de trabajo mediante la creación de nuevas tecnologías como: Adobe Premiere Workshop, Artemissionismo y desarrollo de ideas avanzada, Desarrolvamientos de conocimientos personales, proyectos de formación, etc. Maestría, MBA, JD, MD) o 0 años de experiencia laboral con un título doctoral Qualifications Preferred: 6 años o más de experiencia en trabajo con una licenciatura o 4 años o menos de experiencia relevante con una titulación avanzada (por ejemplo, maestros, MBA , JD , MD), o hasta 3 años de experiencias relevantes con un PhD. Se pueden solicitar muestras de trabajo. Familiariedad o experiencia utilizando herramientas de creación de medios basadas en la línea del tiempo. Fuertes habilidades para escribir y contar historias a través de múltiples formatos de aprendizaje. Capacidad demostrada para traducir material fuente complejo, técnico o incompleto a contenido claro y enfocado al aprendiz. Fluencia fuerte de IA, con experiencia usando herramienta AI para el diseño de aprendizajes y la creación de contenidos. Interés demostrado en aprender continuamente y aplicar nuevas Herramientas, tecnologías y enfoques habilitados por IA. Habilidades sólidas de resolución de problemas y capacidad de trabajar independientemente en un entorno colaborativo. Horarios de trabajo adicionales: varía según las necesidades del departamento. Requisitos de viaje: Este puesto requiere viajar 5-10% del tiempo . Visa también considerará para el empleo a los solicitantes calificados con antecedentes penales de una manera consistente con las pautas del EEOC y la ley local aplicable. Visa considerará para el trabajo a los candidatos cualificadas con antecesores criminales en una forma coherente con la legislación local aplicable, incluidos los requisitos del artículo 49 del Código policial de San Francisco. US APPLICANTS SOLO: El rango salarial estimado para este puesto es de 146,200,00 a 233,700.00 USD por año, lo que puede incluir pagos potenciales de incentivos de ventas (si corresponde).